Travelport Reviews | Glassdoor

Travelport Reviews

Updated April 28, 2017
214 reviews

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214 Employee Reviews

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Pros
  • Flexible work environment with good work life balance (in 36 reviews)

  • Terrific work environment and work from home ability (in 19 reviews)

Cons
  • Too much Senior management, slowing done things (in 15 reviews)

  • We talk about it in whispers--no one really gives two cents about the upper management (in 10 reviews)

More Pros and Cons

  1. "Salary search"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Esclation in Denver, CO
    Current Employee - Global Esclation in Denver, CO
    Recommends
    Positive Outlook

    I have been working at Travelport full-time (More than 5 years)

    Pros

    Best GDS platform in the world , covering Air/car/hotel and Airline services

    Cons

    combative in the world on Amadeus,


  2. "Software development intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    Pros

    Good work environment, Good staff.

    Cons

    Less challenging work. Not good for learning.


  3. "review of travelport"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    good team members and immediate supervisors

    Cons

    senior management doesn't share information

    Advice to Management

    share information with employees


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (3)

    "Oligopoly in industry makes Travelport a relatively stable company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Travelport full-time

    Pros

    One of three global leaders in GDS industry - all spawned from airlines
    Gordon Wilson, CEO is knowledgeable, visionary & respected in the industry
    GDSs enable travel transactions between airlines, hotels, rental car providers & agents or consumers - a necessary service that, like the Interstate highway system, could benefit from improvements, but won't be going away any time soon
    Virtually a utility, so revenue is non-seasonal, only mildly cyclical & fairly stable
    The industry has settled into an oligopoly, so again, relatively stable market dynamics
    Minimum threat from up-starts & start-ups, though they do put on pressure from time to time
    Knowledgeable work force, many in the industry for decades
    Positive work environment
    Stable market share
    Good profitability
    Strong focus on market share
    Focus on product innovation
    Good compensation & benefits

    Cons

    Established industry that has evolved over decades, so despite best of intentions, very slow to change or innovate
    Highly matrixed organization, so direction not always clear
    Well-intentioned workforce, but initiatives are not always efficient & effective
    Following its recent IPO, it appears much of the decision-making has reverted to HQ near London
    Not much room for growth or advancement, at least in the US (Americas HQ in Atlanta)

    Advice to Management

    Engage the front line in the regions more in strategy & business planning
    Consider an able COO to complement & actualize on CEO Gordon Wilson's vision
    Clarify roles & responsibilities throughout the organization to improve its efficiency
    Define KPIs & their measures & cascade them to all levels


  6. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Good 401K.
    - Work life balance.

    Cons

    - A lot of out sourcing.
    - Slow advancement
    - Poor bonuses on performance.


  7. "Lots of Change but overall good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Atlanta, GA
    Current Employee - Finance in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Travelport full-time (More than 10 years)

    Pros

    Competitive pay, flexible, happy employees

    Cons

    Few US-based opportunities, layoffs are prevalent

    Advice to Management

    Travelport's leadership team is pretty strong. It can be frustrating for the lower level employees to feel heard. Don't ignore the messages that the workers bring forward.


  8. "Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Woodbridge, VA
    Former Employee - Sales Representative in Woodbridge, VA
    Recommends
    Positive Outlook

    I worked at Travelport full-time (More than 3 years)

    Pros

    Good benefits and salary, nice people and great hours

    Cons

    Commission could be better and management could be easier


  9. "Good Company for the most part"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Denver, CO
    Current Employee - Project Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelport full-time

    Pros

    Decent benefits package with the option of being a virtual employee. They have good ideas and there are opportunities to work on new products.

    Cons

    Takes to long to implement objectives and objectives change with each change in the senior leadership/upper management. It has been 8/9 years since the merger with Worldspan and many areas are still run completely separate and have never truly merged. Marketing and trying to develop the same product for 4 different platforms giving the few teams who have to work with 3 of the 4 platforms the same objectives and deadlines when clearly the products are not equal and neither are the environments provided to complete the deliverable.

    Advice to Management

    Quit wasting time and talent developing the same product for different platforms when you could merge a couple of them and produce as superior end product. Promote and reward people who truly do the work and not just those who tell you what you want to hear.


  10. Helpful (2)

    "Most Toxic Recruiting Job in Atlanta"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Atlanta, GA
    Former Employee - Recruiter in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Individually, the people are very nice. There are some great people in the HR Department. Great Location for commute.

    Cons

    --The MOST hostile work environment for American contract recruiters
    --The Human Resource Business Partners at Travelport are HORRIBLE. They work earnestly to sabotage the RPO’s by deliberately under reporting the RPO’s progress to senior management, flat out lying or, refusing to communicate with the recruiting team at all – recruiters have to work around them—Travelport does nothing to hold them accountable. In any other company, these people would have been terminated. At Travelport, they thrive.
    -- THE STRESS AND ANXIETY LEVEL IS PALATABLE. Almost every week the HRBP’s ‘escalate’ problems resulting in the recruiters being summoned to an office with their manager and a Travelport representative to tell them there is now an investigation to see if they interrupted an HRBP or, went around an HRBP or did something to offend and HRBP. The recruiter then has to stop work, collect emails and write their version of a story and hand it in hoping the verdict won’t be their termination.
    --MEETINGS WITH THE HRBP’s ARE LIKE INQUISITIONS. Insulting questions, open indictment of recruiters work ethic and capabilities and sometimes they are just plain nasty and rude.
    --HRBP’s have been openly hostile to recruiters wit veteran status and refused to work with them.
    --The UK HRBP’s loathe the American RPO and flat out have refused to work with them. They have helped terminated or run off every single American recruiter walking in the door. To date, not one UK recruiter has been terminated…only Americans.

    Advice to Management

    1. Fix the hostile/toxic recruiting environment created by the HRBP's
    2. Terminate the HRBP's and start over with more professional people that will help the recruiting effort, not sabotage it.


  11. "Senior Technical Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Specialist in Hapeville, GA
    Former Employee - Senior Technical Specialist in Hapeville, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Travelport (More than 10 years)

    Pros

    Opportunities to learn the latest in technology advances. Great people to work with and learn from. The company also offers very good benefits.

    Cons

    I must admit I did not enjoy the unannounced lay off after 22 years of solid employment. Also annual bonuses could have been more substantial but I do understand that finances were tight, thus the layoffs. At this point I could not recommend the company to a friend as the company appears to be suffering from a measurable degree of instability.

    Advice to Management

    Reward the employees who demonstrate dedication to the long term goals of the company. This will promote loyalty and teamwork which is the foundation of any working corporate model.


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