Travelport Reviews | Glassdoor

Travelport Reviews

Updated September 11, 2017
258 reviews

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258 Employee Reviews

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Pros
  • Most departments will offer flexible working hours to help employee retain healthy work-life balance (in 41 reviews)

  • My work from home ability will keep me here for a while (not open to everyone) (in 23 reviews)

Cons
  • Too much Senior management, slowing done things (in 17 reviews)

  • We talk about it in whispers--no one really gives two cents about the upper management (in 11 reviews)

More Pros and Cons

  1. Helpful (5)

    "Corporate-centric"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Travelport full-time (More than 10 years)

    Pros

    The people are friendly and knowledgable.

    Cons

    I've worked here for many moons and am saddened at the lack of employee support there is now. Employees have been begging for change yet the powers that be do not listen. Many promises have been made but change still does not come. Raises are shrinking yearly which this year was one of the worst. Promotions within are fairly non-existent and job opportunities for virtual workers just aren't there. The process one goes through just to get something done is unsustainable and seriously impedes progress. Too many layers of approvals and documents to get through and yet upper management does nothing. Training for anyone other than Sales is non-existent yet we're expected to support products with little to no support. This company does nothing to support it's employees yet expects miracles when it comes to implementing products. Unrealistic deadlines and expectations. Work to life balance is a joke. Can't wait to get out.

    Advice to Management

    See above


  2. Helpful (3)

    "Sr Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Denver, CO
    Former Employee - Senior Software Engineer in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I got to work developing new infrastructure projects.

    Cons

    Too much turnover. Several employees and contractors have come and gone in the group I was in. The general culture does not favor contractors.

    Advice to Management

    Build a relationship with your employees.

  3. Helpful (3)

    "Personal agendas block corporate success"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager
    Former Employee - Senior Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits, flexible work schedule.
    Some fantastic team members - but most leave quickly when they catch on to what is going on.

    Cons

    High volume of long term employees and management operate in cliques (including promotions), will sabotage the work of newer employees and create barriers to change in order to protect their own agendas.
    Cross-team communication and questions are stifled.
    Unqualified metrics encouraged on exec reports.
    Performance objectives with no measurement criteria are permitted on employee appraisals and guarantee management subjectivity.

    Advice to Management

    Question the quality of the metrics that are provided to you as being representative of business success rather than "happy news only".


  4. "Intern at Travelport"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great program, laid back, flex hours

    Cons

    Not enough communication between mentors and HR

    Advice to Management

    Educate mentors on intern procedures more.


  5. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Travelport full-time (More than 5 years)

    Pros

    multinational, entrepreneur, good strategy, training

    Cons

    changing managemet, UK based, too much dept


  6. Helpful (4)

    "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Travelport full-time (More than 8 years)

    Pros

    Flexible organization with a global presence. Exposure to many cultures via the employee base and customer base. Personally, i have a fantastic manager, but others are not so lucky.

    Cons

    Significant number of employees with more than 20+ years in the organization who are less than helpful in working with newer employees to become acclimated to their new environment.

    Advice to Management

    There are too many long-term employees in their roles for way too long. As a result, they are no long effective working with travel management companies, for example. Rather they are more focused on the goals of the travel management company and not Travelport.


  7. "Flexible Workplace with Lots of technology available"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Atlanta, GA
    Former Employee - Senior Software Developer in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Travelport (More than 8 years)

    Pros

    Very flexible remote work possibilities.
    Many challenges to test your skills.
    Middle management is as supportive as they can be.

    Cons

    Remote employees have no options for advancement.
    Upper IT management is out of touch with operations

  8. Helpful (2)

    "project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Atlanta, GA
    Former Employee - Project Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Travelport full-time (More than 3 years)

    Pros

    office close to a gym?

    Cons

    favors contractors over employees, low pay, flex work schedule is no longer available, required to do work but aren't given tools to do the work. No training budgets. virtual work was stopped.

    Advice to Management

    Stop the micromanagement, require adequate training and tools available, better communication. FLEX work schedule and virtual work is a MUST for proper work life balance to maintain employees and the business


  9. "Well organized"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer Intern in Atlanta, GA
    Former Employee - Software Developer Intern in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    Fantastic internship program! Very well organized and you can tell that there is a great respect for the program among the employees and senior leadership there. They also advocate team activities with all the interns to encourage collaboration along with personalized managers and mentors for each of us. Additionally, we had weekly meetings both live and over video conference from various members on the senior leadership team that were very beneficial in gaining a clearer and more dynamic perspective of how various sectors of the business operate.

    Cons

    Personally, I would liked to have a bit more technical projects to work on, but this doesn't in any way diminish from all the value I gained from being an intern there.


  10. Helpful (1)

    "Senior Product Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in Denver, CO
    Former Employee - Senior Product Manager in Denver, CO
    No opinion of CEO

    I worked at Travelport full-time (Less than a year)

    Pros

    Excellent company, talented team and a leader in their industry

    Cons

    Had a manager who was verbally abusive and provided no support.

    Advice to Management

    Solicit feedback from vulnerable staff


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