Travelport Reviews | Glassdoor

Travelport Reviews

Updated February 8, 2017
194 reviews

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194 Employee Reviews

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Pros
  • Good work-life balance with flexible working conditions including homeworking opportunities which demonstrate trust by management (in 31 reviews)

  • Work from home option, Plenty of information available online (in 20 reviews)

Cons
  • Senior management is mostly uninterested by anything outside of their 1980's -style offices (in 14 reviews)

  • We talk about it in whispers--no one really gives two cents about the upper management (in 11 reviews)

More Pros and Cons

  1. "review of travelport"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    Pros

    good team members and immediate supervisors

    Cons

    senior management doesn't share information

    Advice to Management

    share information with employees


  2. "Has been better"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Ability to work at home.

    Cons

    Too many changes in leadership and processes.


  3. Helpful (3)

    "Oligopoly in industry makes Travelport a relatively stable company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Travelport full-time

    Pros

    One of three global leaders in GDS industry - all spawned from airlines
    Gordon Wilson, CEO is knowledgeable, visionary & respected in the industry
    GDSs enable travel transactions between airlines, hotels, rental car providers & agents or consumers - a necessary service that, like the Interstate highway system, could benefit from improvements, but won't be going away any time soon
    Virtually a utility, so revenue is non-seasonal, only mildly cyclical & fairly stable
    The industry has settled into an oligopoly, so again, relatively stable market dynamics
    Minimum threat from up-starts & start-ups, though they do put on pressure from time to time
    Knowledgeable work force, many in the industry for decades
    Positive work environment
    Stable market share
    Good profitability
    Strong focus on market share
    Focus on product innovation
    Good compensation & benefits

    Cons

    Established industry that has evolved over decades, so despite best of intentions, very slow to change or innovate
    Highly matrixed organization, so direction not always clear
    Well-intentioned workforce, but initiatives are not always efficient & effective
    Following its recent IPO, it appears much of the decision-making has reverted to HQ near London
    Not much room for growth or advancement, at least in the US (Americas HQ in Atlanta)

    Advice to Management

    Engage the front line in the regions more in strategy & business planning
    Consider an able COO to complement & actualize on CEO Gordon Wilson's vision
    Clarify roles & responsibilities throughout the organization to improve its efficiency
    Define KPIs & their measures & cascade them to all levels


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Work/Life Balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Strong work/life balance with significant remote working opportunities
    Friendly, hard-working teams

    Cons

    Low salaries for some groups

    Advice to Management

    More cross-functional cooperation and communication needed


  6. "Software Engineer Intern"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The employees were very nice and they seemed really interested in my learning and fitting in with everyone. I worked with some amazing people

    Cons

    Some of the technologies they used seemed very old.

    Advice to Management

    None


  7. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Good 401K.
    - Work life balance.

    Cons

    - A lot of out sourcing.
    - Slow advancement
    - Poor bonuses on performance.


  8. "Lots of Change but overall good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Atlanta, GA
    Current Employee - Finance in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Travelport full-time (More than 10 years)

    Pros

    Competitive pay, flexible, happy employees

    Cons

    Few US-based opportunities, layoffs are prevalent

    Advice to Management

    Travelport's leadership team is pretty strong. It can be frustrating for the lower level employees to feel heard. Don't ignore the messages that the workers bring forward.


  9. "Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Woodbridge, VA
    Former Employee - Sales Representative in Woodbridge, VA
    Recommends
    Positive Outlook

    I worked at Travelport full-time (More than 3 years)

    Pros

    Good benefits and salary, nice people and great hours

    Cons

    Commission could be better and management could be easier


  10. "Good Company for the most part"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Denver, CO
    Current Employee - Project Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelport full-time

    Pros

    Decent benefits package with the option of being a virtual employee. They have good ideas and there are opportunities to work on new products.

    Cons

    Takes to long to implement objectives and objectives change with each change in the senior leadership/upper management. It has been 8/9 years since the merger with Worldspan and many areas are still run completely separate and have never truly merged. Marketing and trying to develop the same product for 4 different platforms giving the few teams who have to work with 3 of the 4 platforms the same objectives and deadlines when clearly the products are not equal and neither are the environments provided to complete the deliverable.

    Advice to Management

    Quit wasting time and talent developing the same product for different platforms when you could merge a couple of them and produce as superior end product. Promote and reward people who truly do the work and not just those who tell you what you want to hear.


  11. Helpful (1)

    "Stable Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Analyst
    Current Employee - Senior Product Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelport full-time (More than 3 years)

    Pros

    Company is trying to stay current and show customers that we are still relevant given all the new competitors out there. They are also willing to change things up even if it means rocking the boat.

    Cons

    When change comes, there is uncertainties in one's role. But if you do good work and stay positive that can be overcome.

    Advice to Management

    Continue to keep employees up-to-date on re-orgs and how it effects the future.



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