Travelzoo Reviews | Glassdoor

Travelzoo Reviews

Updated November 21, 2017
146 reviews

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3.6
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Holger Bartel
29 Ratings

146 Employee Reviews

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Pros
Cons
  • There is no room for growth as well (in 6 reviews)

  • No room to move up/grow - although they do offer an option to move across departments for those interested (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Thankful for Travelzoo!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelzoo full-time

    Pros

    Employees are friendly, smart and collaborative. Office locations are fantastic. Management is always striving to improve and keeps an close ear to the ground. Work/life balance is valued. Lots of perks.

    Cons

    As a company, would like to see more community involvement.

    Advice to Management

    Keep striving to make Travelzoo the very best it can be by investing in people and technology.


  2. "On the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelzoo full-time (Less than a year)

    Pros

    Management seems to be in action trying to make improvements. I've seen better quality hires and improved morale. I like the company perks and work/life balance. I like the challenges that comes my way.

    Cons

    Lack of strong management and continuous communication on Company progress.

    Advice to Management

    Keep at it, go faster!

  3. "For the love of travel"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelzoo full-time

    Pros

    The people who work at Travelzoo are truly wonderful. Everyone is welcoming and make you feel at home as soon as you walk in the door. More importantly, everyone has things in common especially the love of travel!

    Cons

    There is a lack of communication at Travelzoo.


  4. "Relationship Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in Miami, FL
    Former Employee - Sales Director in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Travelzoo full-time

    Pros

    It's a great environment to work

    Cons

    I'd like to grow with the company

    Advice to Management

    Continue to progress and expand


  5. Helpful (2)

    "Worst experience of my career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager
    Former Employee - Business Development Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Travelzoo full-time (More than a year)

    Pros

    Somewhat nice offices. Um... most offices get beer or wine or bagels or something like that once a month. Um... one person a month gets recognized for doing a good job.

    Cons

    Sad to say this was a toxic environment where many employees are incentivized to point fingers rather than collaborate in a meaningful way. Many employees are unhappy, and there is constant turnover. I feel really sorry for any new people hired because it seems like a really cool company from the outside, but everyone figures out pretty fast what the deal is. It used to be a fun company to work for, but now they are just frantically trying not to drown. They can't figure out what they want and the direction is changing constantly. There is no work from home allowed even though the company is already quite spread out geographically. Huge focus on how many phone calls the sales people make. Everything is about appearances.

    Advice to Management

    A major restructure including personnel and client-facing policies would have to go down in order for there to be progress at that company. Clients hate working with you.


  6. Helpful (2)

    "Producer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Producer
    Current Employee - Producer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Travelzoo full-time (Less than a year)

    Pros

    Work with some of the biggest accounts in the hospitality and entertainment space. Ability to work on lots of accounts, volunteer for lots of projects and give lots of input on important issues.

    Cons

    Expectations are sky high and bandwidth is very limited. Career path is murky when direct managers can't define the way forward.

    Advice to Management

    Provide a direction and define a vision and stick with it. Create goals that tie everyone's role into achieving those goals and visions. Give people the power to make decisions and be less top-down.


  7. Helpful (1)

    "A solid experience with room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Travelzoo full-time

    Pros

    At the end of the day you work with smart and engaging people, working on content you're passionate and excited about. Great work perks like travel stipends, monthly office lunches/outings and ample time off. Good at providing a positive work/life balance.

    Cons

    Top-down decision making can slow down processes. Lack of trust between teams and departments can be frustrating for some.

    Advice to Management

    Providing ongoing, consistent updates on strategies will help people move in the same direction. Exemplify the leadership expected of others.

  8. "Cautiously optimistic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Travelzoo full-time

    Pros

    Travelzoo experience, respect for work life balance (I clock out right at 6), great co-workers, beautiful office spaces.

    Cons

    Challenging environment with company focusing on growth. A lot of pressure from Wall Street and executives. Hopeful that we can get new strategy on the road.

    Advice to Management

    Focus on your best people and biggest contributors. They are the ones who are going to pave the way to our future success.


  9. Helpful (1)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Travelzoo full-time

    Pros

    Cool products and fun to sell

    Cons

    High turn-over
    Not numbers oriented
    Volatile Management

    Advice to Management

    Value your employees, it is less expensive to keep good talent than train inexperienced sales people.


  10. "Great experience so far."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Travelzoo full-time (Less than a year)

    Pros

    Great office. Job is definitely interesting. Easy to fit in. Travel industry is very dynamic and technology has had a huge impact on the industry. This brings a lot of great challenges to tackle.

    Cons

    Learning curve would be to understand the different functions operating in the company. You don't need a travel background to succeed here. You need to have collaborative skills since you will work with various departments.


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