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Travelzoo Reviews

Updated Jul 12, 2021

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Found 197 of over 215 reviews

2.9
41%
Recommend to a Friend
38%
Approve of CEO
Travelzoo Global Chief Executive Officer Holger Bartel (no image)
Holger Bartel
62 Ratings
Pros
  • "Work/life balance was excellent(in 18 reviews)

  • "Very diverse, friendly, and comfortable work environment(in 16 reviews)

  • Cons
  • "Everyone is out for themselves especially upper management(in 7 reviews)

  • "My advice to you is don't get coned away by the HR recruiters as they are the best sales people in the company(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great Company and Fun Industry

      Jan 24, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I really enjoyed working with my co-workers Great company culture Brand held to high standards Company delivers consistent excellent customer experiences

      Cons

      Slower-paced and not as innovate as others within the industry

      Be the first to find this review helpful
    2. 1.0
      Current Employee, more than 3 years

      Could be so much better

      Feb 11, 2021 - Sales Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very intelligent and hardworking peers who are incredibly loyal and dedicated to each other and the clients they support. Excellent employee health and wellness benefits and programs have been (finally) introduced since 2020. You can have a solid job with a decent work-life balance, working with really good people.

      Cons

      Ineffective executive leadership who lack vision and a cohesive strategic direction combined with an unwillingness to intelligently leverage data or the collective intelligence of the employees leads to weak execution and missed opportunities. Highly capable leaders are hired and given tough challenges to overcome but if they do anything to help the company be more effective or competitive, they are very quickly fired by the Chairman or CEO. Any regular exposure to or interactions with the Bartels will make your life at work thankless and soul destroying.

      Continue reading
      7 people found this review helpful
    3. 2.0
      Current Employee, more than 5 years

      Neutrality is key

      Feb 19, 2021 - Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      My boss is great and has enough autonomy to keep the team happy.

      Cons

      The owners of this business care nothing for the people who work here. They went so far as to cut US holidays after a PANDEMIC forced a reduction in staffing AND limited people from using their vacation time because they felt that no one in the company used their vacation time. Hello, pandemic? Also they will fire anyone who disagrees with them, including department heads who advocate for employees.

      Continue reading
      6 people found this review helpful
    4. 2.0
      Former Employee, more than 3 years

      Outdated practices and terrible top management

      Apr 12, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Travel perks - Talented colleagues - Easy work

      Cons

      - Rude management - Untrustworthy HR - Complete lack of direction and integrity

      3 people found this review helpful
    5. 4.0
      Current Employee, more than 5 years

      Great team of super smart , passionate people!

      Nov 24, 2020 - Anonymous Employee in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Access to senior people. Its a very flat organization and i talk to the most senior leaders every day. Great compensation and benefits. Minus a few rough spots the team cares about each other and about what they are doing. Quite an inclusive, open culture.

      Cons

      There are too many bottlenecks.

      Continue reading
      1 person found this review helpful
    6. 2.0
      Former Employee, more than 3 years

      Could be so good...but isn't. Look elsewhere for employment.

      Aug 11, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Annual travel stipend - Smart, hardworking employees

      Cons

      Unless the Bartels are removed from this company, nothing will ever improve. For two people who have been in this business for 20 years, they know surprisingly little about technology, digital marketing, or even their members (because they don't believe in data collection). They treat their employees as disposable. They have hired multiple talented, innovative leaders, tricking them into thinking they have any power to make change, and then suppressing them into submission. Any good ideas they introduced are shot down until the Bartels get intimidated (because they don't understand it) and fire them, or the poor people quit on their own out of frustration. The back end technology is over 10 years old and pretty useless. Toxic culture is perpetuated by a lawsuit-waiting-to-happen manager who has been there forever, but rakes in the big bucks, so they're untouchable.

      Continue reading
      11 people found this review helpful
    7. 3.0
      Former Employee, more than 3 years

      Good People

      Jan 31, 2021 - Sales in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pleasent culture and great value

      Cons

      Transparency and accountability for results

      Be the first to find this review helpful
    8. 4.0
      Former Employee

      Great people and offices but very slow making decisions

      Sep 28, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very diverse, friendly, and comfortable work environment. My work was relatively low-stress and I didn't have to put in extra hours much.

      Cons

      It's a top-down run company, so I felt disconnected from the company's mission and values. They are also slow to change with the times when it comes to marketing and technology.

      1 person found this review helpful
    9. 2.0
      Former Employee, more than 1 year

      Paid well but career went nowhere there

      Feb 19, 2020 - Senior Director Marketing in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Ralph Bartel hired me in the mid-2000s (yes, 15 years ago). Paid really well, nice offices, (mostly) nice people, good time off, FREE health insurance (at the time, anyway). Perks were outstanding. Work/life balance was excellent.

      Cons

      Like so many others said, very stagnating. Lots of busy work. Initiative neither sought nor rewarded. Forced fun Friday outings after work were an actual requirement, with mixed results. IT was stuck in the 1990s while I was there during the mid-2000s. TZOO is very much an apprentice-type situation: you'll do the same tin for years and years, biding your time, and you might or might not get rewarded. If there's an upside to this, they put no pressure on you to perform particularly well, either. If you don't mind not being challenged at all and making a good paycheck for it, this is the place for you.

      Continue reading
      5 people found this review helpful
    10. 1.0
      Former Employee, more than 3 years

      Do not work here

      Aug 4, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel experience eligible after 9 months , travel perks

      Cons

      Not as innovative , lack of technology and insights which puts you in a difficult position to sell the product to clients . Difficult to prove ROI. Pretty much lied to about career . Toxic environment. Poor leadership, a lot of micro management very robotic and old school. Everyone looks out for themselves , constant gossip. Fighting in the office is normal, no one knows what they are doing . Everyone is out for themselves especially upper management.

      7 people found this review helpful
    Viewing 1 - 10 of 197 Reviews

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