Trayport Reviews | Glassdoor

Trayport Reviews

Updated March 28, 2017
38 reviews

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2.8
Star Star Star Star Star
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Kevin Heffron
5 Ratings

38 Employee Reviews

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  1. Helpful (3)

    "It was a good experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Consultant
    Former Employee - Technical Consultant
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Trayport full-time (More than a year)

    Pros

    Smart and interesting people back when Eddie was still the owner. Beer after work almost every day - good team spirit and a great culture. Annual company trip to some place in Europe was nice. Office environment was top-notch, with open desk for even management. Pantry always had lots of food for the staff to freely consume. A few of my old colleagues become team leads, so there must still be some good people around!

    Cons

    Pay was not too good; as technical consultant work sometimes gets boring and repetitive; client director back then was snobbish and a little arrogant.

    Advice to Management

    I heard the company is not as good as before now. in my memory, Elliot was not a bad director - wonder what happened after Trayport got purchased by GFI.


  2. "Financial Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trayport full-time

    Pros

    Unique company, talented work force and interesting industry.

    Cons

    Take time to fully understand the company and how it operates.


  3. Helpful (3)

    "Good but not great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Trayport full-time (More than a year)

    Pros

    Great work life balance, nice people, good pay and benefits.

    Cons

    Lack of any leadership means company does fine but could do so much more. There is a lot of lazyness and complacency and the leadership team is very top heavy. No need for a number of them but they are kept regardless. This has a knock on effect for progression for the rest of the company. Real lack of strategic goals and as a result people work at odds with eachother often and in silos.

    Advice to Management

    Create a real leadership team, set direction and objectives around this.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    "Bad Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Trayport full-time

    Pros

    - Lots of perks like free breakfasts, social events and a good benefits package.
    - Some fantastic people working for the company who care about what they do.

    Cons

    - Majority of the people in charge lack management skills. People gain higher positions due to the length of time they've been with the company rather than their skill set.
    - Some managers extremely rude and unprofessional to other members of staff.
    - Some of their best employees are majorly overlooked and the turnover of staff is high because of this.
    - Lack of forward thinking.

    Advice to Management

    Show appreciation to your staff. Focus on product quality and customer experience.


  6. "support"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    people are great to work with

    Cons

    high expectations and support sometimes not appreciateed


  7. Helpful (4)

    "Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Analyst in London, England (UK)
    Former Employee - Software Analyst in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    free kitchen food - good central location

    Cons

    clicky employees - you have to be like them to fit in


  8. "Application support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Support in London, England (UK)
    Current Employee - Applications Support in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trayport full-time (More than a year)

    Pros

    Lots of people willing to share information with you and happy to help.

    Cons

    Also a lot of people who arent willing to help you. Not all work practices are clear. Lots of changes could be made to make sure things work better.

    Advice to Management

    Make sure everything is more streamlined. Try and work at improving communication between employees.


  9. Helpful (3)

    "Great place as long as you play your cards right"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Trayport full-time

    Pros

    Career progression
    For those interested is a great place to learn a lot, especially about the energy market
    Benefits
    Bonus
    Socials

    Not everything amazing, but a lot of the complaints here on GD are from lazy people who have a poor view of life, since will rant because there is no more free Coke in the kitchen.

    Cons

    The biggest problem the company had is now gone (Thank you ICE).
    Endless journeys of trying to get software out the door, and at the end is subpar and over budget
    Too many people doing nothing

    Advice to Management

    There is a lot to do. You still have an I immense amount of freeloaders, people who have never done a day of hard work in their life.
    Some top tier managers live on a world of their own, and think that berating someone in the middle of the office is acceptable.


  10. Helpful (3)

    "Good place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Focused on energy, Strong core product. Clients seem to like offering and input into it. Has great future potential should commodities cycle turn.

    Cons

    Core offerings are 10+ years old and so, like any 20 year old tech company, they need freshening up. This needs to be done but clients also need features while this occurring. This balancing act is tough and needs constant attnetion.

    Advice to Management

    Keep focusing on clients. Keep investing in tech and OTC markets. Make the most of ICE ownership while also looking after all clients,


  11. Helpful (11)

    "Ambitious individuals: Stay Away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Trayport full-time (More than a year)

    Pros

    The people that work at Trayport are its most valuable asset and this will make you overlook other major flaws in the company for a while. Office culture and ambience is excellent but frustration and people leaving has started to deteriorate this. Good work-life balance for most.

    There are various benefits and socials such as weekend away which are enjoyable however, these are slowly being made redundant.

    Cons

    Trayport preaches internal promotion and mobility when in reality they would rather get people from outside to fill more senior positions than to promote from within. "Junior" employees that want to put themselves forward to progress are blocked in a way that they end up being grateful to get the extra responsibilities and stress but without the deserved title change or increased remuneration. Because of this, many people are now leaving the company.

    Even more inexplicable and frustrating is that the "Junior" employees will be covering up all responsibilities of more Senior positions with no issues whatsoever while Trayport recruits unexperienced people from outside. Then it will ask these "Junior" employees to tutor and train the "Senior" new comers. In reality, it will take at least 8 months for the new "Senior" team members to reach the knowledge level required for their position whilst 'Junior' team members are already there. If you are at least a tiny bit ambitious, this will more likely not be the company for you.

    The big issue with this company are 2 main things:

    1.- It grew A LOT really quickly so upper management in this company has basically no experience whatsoever in managing a multimillion pound business.

    2.- Being pretty much a monopoly, the big flaws in management are not reflected in terrible financial results.

    Advice to Management

    Someone needs to get rid of sacred cows in upper management and bring talented people with proven experience that will not need to keep changing methods and processes every 4 months with a trial and error approach.

    Trayport holds regular sessions to address any concerns employees have. When these suggestions and concerns are raised, they almost always fall on deaf ears and no significant changes are made as a result.

    LISTEN TO YOUR EMPLOYEES AND HR!!



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