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Treasure Island Casino Reviews
Updated Mar 4, 2023
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Found 70 of over 70 reviews
64% Recommend to a Friend
57% Approve of CEO
Found 70 of over 70 reviews
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Approve of CEO
Sean Sullivan
13 Ratings
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Top Review Highlights by Sentiment
Pros
- "Good team members, amazing benefits, lots of different job duties, overtime and crossover hours available." (in 3 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee★★★★★Featured Review
Pros
Great Staff and employees who worked hard together as a team.
Cons
The customers (gamblers) made the job hard as they are difficult to handle at times.
- Current Employee, more than 3 years★★★★★
Customer service
Jun 6, 2022 - Customers Service Representative in Eagan, MNRecommendCEO ApprovalBusiness OutlookPros
Benefits Available hours Bonuses Nice work conditions
Cons
Management No weekends off Customers Giveaways
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Flexible time off. Good workload.
Cons
During winter travel to the casino maybe difficult.
- Former Employee, less than 1 year★★★★★
Pros
Pay is decent enough. I miss my team members.
Cons
I was ill for days with over a 105 fever then dismissed when I got back.
Continue reading - Former Employee, more than 1 year★★★★★
Where a flexible work life balance goes to die
Oct 24, 2022 - Sales & MarketingRecommendCEO ApprovalBusiness OutlookPros
Lots of lateral movement within departments.
Cons
- I gave TI two stars because I learned a lot about upper management and it’s all about who you know. - It’s all hands on deck for summer concert series. You will work them. It’s up to you if it’s paid or unpaid.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
I work 2 days a week and make about 30k a year from it so it isn't bad for a part time job. The hours a convenient and if full time benefits are good. The management system is clear cut and fairly solid in terms of problem solving and complaints.
Cons
The base pay is pretty low and you can have bad weeks also so budget management and saving is important.
Continue reading - Former Employee, more than 1 year★★★★★
Pros
You learn to count cards so it could be of some use if you like playing BJ and hitting other casinos.
Cons
If you quit or leave they ban you from the casino. Don't know if there is a new director of surveillance, but under the one I worked for you didn't get any support from him. I conducted several money laundering investigations and turned them over and was told as long as the customers are losing money the casino doesn't care . Also, if you work in surveillance you can't work in any other position in the casino. There is zero advancement opportunity. For the pay you get you need to know/learn a lot. This job should start at $25-$30/hr since you have to learn almost every job at the casino
- Current Employee★★★★★
Pros
lots of money - short shifts
Cons
not scheduled an end time
- Current Employee, more than 1 year★★★★★
Good team and fair compensation
Mar 27, 2022 - Senior Help Desk Technician in Welch, MNRecommendCEO ApprovalBusiness OutlookPros
work load is shared accross team and end users are understanding
Cons
Some disconnect between management about what can be achieved last minuet On-call staff can be hard to reach at times
- Current Employee, more than 10 years★★★★★
Pros
Coworkers can be fun to work with, pay is decent
Cons
Hard work that is hard on your body, especially during the holidays when it is busier
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Treasure Island Casino Reviews FAQs
Treasure Island Casino has an overall rating of 3.5 out of 5, based on over 70 reviews left anonymously by employees. 64% of employees would recommend working at Treasure Island Casino to a friend and 56% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
64% of Treasure Island Casino employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Treasure Island Casino 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Treasure Island Casino to be career development, coworkers, benefits and the cons to be senior leadership, management.
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