Trek Bicycle Reviews | Glassdoor

Trek Bicycle Reviews

Updated August 21, 2017
121 reviews

Filter

Filter

Full-timePart-time

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Trek Bicycle President and CEO John Burke
John Burke
73 Ratings

121 Employee Reviews

Sort: PopularRatingDate

Pros
  • The work life balance is fantastic (in 13 reviews)

  • It's a wonderful work environment (in 16 reviews)

Cons
  • There are low performers that continue to get by based purely on whether they are perceived to be 'Trek-people' and are friendly with upper management (in 9 reviews)

  • lots of comments on here about great work-life balance (in 4 reviews)

More Pros and Cons

  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Charlotte, NC
    Current Employee - Sales Associate in Charlotte, NC
    Recommends
    Neutral Outlook

    I have been working at Trek Bicycle full-time (Less than a year)

    Pros

    Great culture, great people and atmosphere.

    Cons

    Scheduling is week by week.

    Advice to Management

    Commission on sales would go a long way.


  2. Helpful (1)

    "Trek Bicycle - Graphic Design - Tradeshows"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trek Bicycle full-time

    Pros

    Great perks, free coffee, always products and people

    Cons

    No path for moving forward in the company

    Advice to Management

    Keep up the good work.

  3. "manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trek Bicycle full-time

    Pros

    Great Company that really is making a difference in the bicycle industry. They are best in class in many facets of the company

    Cons

    Over the years, driven by success, they seemed to have lost some of the great culture within the company. Loved working with them for years but when they decided it was time for me to go, it was quick.

    Advice to Management

    Remember Richard Burke and what he thought of customers and employees. Keep making great bikes and accessories.


  4. "Warehouse Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Associate in Ontario, CA
    Former Employee - Warehouse Associate in Ontario, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trek Bicycle (More than a year)

    Pros

    Pay is good, especially if you work over time. Discounts. Part time was three days a week which was perfect.

    Cons

    In the summer it was hot.

    Advice to Management

    Everyone was awesome


  5. Helpful (4)

    "Excellent Product, Poor Employee support."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Salt Lake City, UT
    Former Employee - Technician in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Trek Bicycle full-time (Less than a year)

    Pros

    An amazing range of leading products with a loyal customer following.

    Cons

    The importance of metrics will be stated, though analysis of said metrics and goal setting is basically non-existent. Any calls for leadership will be met with confused shrugs. The company will do literally nothing to help you succeed, But will punish you if something fails. Leadership through threats is common. And I was criticized for my weight, once in private, and once in public. I was never given a uniform like the rest of my coworkers, because of my weight.

    Advice to Management

    Lead by example. be able and willing to teach enthusiastic employees. I was attacked on a personal, non-constructive level for both my weight, and for having Aspergers. That did nothing to improve the store. I was threatened with termination for 6 months straight, for not being able to fix problems caused by the previous leaders, I was also not given concrete information on what those problems actually were. Leading to an incredibly hostile and exhausting work environment


  6. "great fun environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trek Bicycle full-time (More than 3 years)

    Pros

    Fun and flexible work environment.
    Dress code is come-as-you-are.
    Lots of extra-curricular things like bike trails, onsite fitness center, and company parties
    On the bleeding edge of many technologies

    Cons

    Salaries are on the low end.
    Policies get put in place without being totally thought through.
    Company vision changes often and in many directions at once.

    Advice to Management

    New policies need to be fully documented so employees know what to expect.


  7. Helpful (13)

    "Heart in the right place, unfortunately little brain, and poor short-term outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering in Waterloo, WI
    Former Employee - Engineering in Waterloo, WI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Trek Bicycle full-time (More than 5 years)

    Pros

    Super flexible work environment: you can wear shorts and sandals to work if you want, your schedule is flexible, work-life balance tends to be good for most, there is time for bicycling and exercise during the day, employee discount is good (if you are a biker), not a lot of judgment on lifestyle, etc.

    Benefits are above average, overall.

    There are great facilities, like locker rooms, work-out center, mountain biking trails, overall office atmosphere is modern.

    The Cafe does a really great job for a workplace cafeteria. All the ingredients are top-notch, offerings are well prepared and healthy. Just a really great experience overall; Matt does a really great job.

    If you are a true self starter, that fits the expected molds here, you can make a big impact, once you have earned trust.

    Cons

    All the above freedom comes at a cost, however, as there is little accountability here. Professionalism can really be lacking at times. There are low performers that continue to get by based purely on whether they are perceived to be 'Trek-people' and are friendly with upper management. If you are a hardcore biker or exercise person, you will probably fit in, but if not, watch out. The workforce is not very diverse. Morale at the company is extremely low right now with all the recent layoffs.

    The company has really out-grown what it can support. There are no processes or procedures, very little documentation, no understanding of data collection, management, leveraging. There is lack of documentation on all levels, BOMs are maintained on spreadsheets if at all, PLM software is only around to capture product features and to feed the marketing side of the company, there are 20 computer systems to do what 3-5 could do, IT is complete mess, anytime someone leaves all of their knowledge goes with them, overall operational acuity and efficiency is really poor....

    This is a multinational, billion-dollar company, that still tries to operate like a 10 million dollar start up. Much of the management is left-over from the 10 million dollar a year days, and is woefully under-skilled for the positions they currently hold. There is a lot of focus on details, and not a lot of big picture thinking.

    Honesty can sometimes be lacking from management, for example, in the start of 2016, HR required all managers to go on to Glassdoor and place positive reviews, because they were concerned about the companies hiring image. Management was also required to get as many of their 'direct reports' to go on and do the same. If you look at the trend of rankings on this site, you will see the bump up in 2016; this is not honest practice in my opinion.

    Product, Marketing, Sales, and CS are king at this company. This is a fashion company after all, and these are the areas where the President has experience and expertise. He seemingly does a good job in these areas, and people that perform well in these areas are recognized. These budgets are the last ones cut, have the most resources, and the least accountability is placed here. If this is your area of expertise, you will likely have a more positive outlook on the company.

    If you are looking at applying to an operational position, engineering, quality, project management, supply chain, IT, logistics, etc. you better be ready for disorganization, being asked to perform miracles with little to nothing, complete operational inefficiency, and a lack of understanding and support from upper management in what you do.

    Finally, there is the low wages. This is not too bad if you really love the exercise life, place work environment flexibility at the top of your desires, and live in one of the small towns immediately around Waterloo. Unfortunately, most of the skilled workforce lives in Madison and Milwaukee. Both commutes are an hour or more round-trip, and this erodes wages further.

    Advice to Management

    Be honest with yourselves.

    Do you truly understand the areas that you are tasked to manage, and what the people you manage are doing ? Do you have strategies to accomplish your responsibilities (long-term and short-term), and are these well communicated? Do you understand how your role integrates with the company as a whole? Are you willing/able to push-back on your management, to accomplish what you are tasked with, or what the people you manage are tasked with? Do you have a true understanding of the state of the art in the business area you are responsible for? Are you a true leader, or a yes man?

  8. Helpful (4)

    "Amazing place to work, just hard to keep growing."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waterloo, WI
    Current Employee - Anonymous Employee in Waterloo, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trek Bicycle full-time (More than 10 years)

    Pros

    Working with people with a mutual passion.
    The benefits are amazing.
    The Company really cares about their employees and work hard to have creative benefits.
    The opportunity to make a huge impact is available to anyone in the organization.

    Cons

    Professional development beyond a middle manager is very difficult.
    Training is nearly non-existent.
    Company locations is okay but can be a challenge.
    Senoir Managers can be too involved in the details and not clear enough with the strategy.

    Advice to Management

    Improve training.
    Set strategy and goals and hold people accountable but get out of the way.


  9. Helpful (2)

    "Great people and challenging environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Industrial Designer in Madison, WI
    Current Employee - Industrial Designer in Madison, WI
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Trek Bicycle full-time (More than 3 years)

    Pros

    Nothing stands in your way. People work hard in cross functional teams. Talented designers and engineers. It also has the best restaurant in Waterloo wi. Plus twenty miles of fully maintained mountain bike trails, a fitness facility with classes, and a good working environment.

    Cons

    Never a clear path. Layoffs hit a lot of good folks. The salary for the industry seemed low but if you work hard it's easy to negotiate your way up.

    Advice to Management

    Dig deep to find a good path moving forward.


  10. Helpful (5)

    "Fun company that tries to do too much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waterloo, WI
    Current Employee - Anonymous Employee in Waterloo, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Trek Bicycle full-time (More than 8 years)

    Pros

    Very fun culture, especially for those who love cycling and being active
    Working with interesting products
    Senior management is focused on the long term and making customers successful

    Cons

    Extremely fast paced and tries to do too much
    Continually asked to do more without financial reward or incentive

    Advice to Management

    Focus more on doing the most important things well, rather than trying every. Reward your employees better when they are asked to take on more responsibility.


Showing 121 of 128 reviews
Reset Filters