Trellis Company Reviews | Glassdoor

Trellis Company Reviews

Updated Apr 15, 2019

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2.8
StarStarStarStarStar
Rating TrendsRating Trends
39%
Recommend to a Friend
61%
Approve of CEO
Trellis Company CEO Scott Giles
Scott Giles
2 Ratings
  1. Helpful (12)

    "Supreme disappointment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - TEXAS (TX) in Round Rock, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Trellis Company full-time for more than 10 years

    Pros

    (Most) of the people, and at the time the company was focused on educational awareness and access to higher education, it was a great place. That's over.

    Cons

    Lack of strategic focus; No opportunities for advancement; Lack of recognizing and addressing critical strategic needs; Sloppy at utilizing existing talent and empowering employees.

    Advice to Management

    None; It's not the organization I joined, and employees no longer matter.

    Trellis Company2015-12-19
  2. Helpful (4)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Round Rock, TX
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Trellis Company full-time for more than 5 years

    Pros

    Some of the kindest, student-focused individuals I have ever met. The staff there is warm, extremely dedicated, and work hard to provide the absolute best customer service to their students and colleagues in the profession. They are creative, innovative, and forever seeking ways to better serve their constituents.

    Cons

    There has been a real vacuum of leadership. At the upper levels, politics is king, leadership is hesitant to move in new directions, and overall the organization is more of an industry follower than the leader they hope to be. Managers who are self-promoters are allowed to retain their position why their staff become more and more demoralized. As a result, the real innovation and leadership that is so apparent at... lower levels is stiffled.

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    Advice to Management

    Take calculated risks (I am hopeful that new leadership will do this), but don't let "things die in committee." By the time a decision is made to move forward, the opportunity often is long gone... Hire more staff who are influencers--looking out for the good of the company and not just attempting to build their small empires on the backs of their staff members.

    Trellis Company2015-11-05
  3. "Engaged Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Round Rock, TX
    Recommends
    Positive Outlook

    I have been working at Trellis Company full-time for more than 10 years

    Pros

    Great people to work with - have established a number of great friendships over the years. Excellent benefits package (benefited greatly from tuition reimbursement) Growth and learning opportunities are available for those who are committed to their own development.

    Cons

    Transitions are difficult for most companies - ours has been no different. Optimistic about future.

    Trellis Company2015-10-28
  4. Helpful (8)

    "Deiing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Trellis Company for more than 5 years

    Pros

    Nice people. Good location. Great building.

    Cons

    Management does not have a clue where they are going or what they are doing. Just waiting to die.

    Advice to Management

    Grow up and do your job!

    Trellis Company2015-11-12
  5. Helpful (19)

    "Layoffs every year since 2010"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior, Network Administrator in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Trellis Company full-time for more than 10 years

    Pros

    TG was a 4-star place to work until the President (at the time I was hired) retired. Once a new President was chosen from within the company things went downhill.

    Cons

    TG has has layoffs every year since 2010. Their main purpose was to support the Federal Family Education Loan Program, which the federal government disbanded in Spring 2010. Since that time they've attempted to move into other areas of work without much success. As of 2015 they are operating 'in the red' and - if they can't move into another form of collections - there will be more layoffs. No advancement... opportunities - particularly in IT - and very behind technologically. They finally moved to Windows 7 on the workstations in 2015.

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    Advice to Management

    Get your resume out there. Senior management - be honest with the remaining employees. Don't keep up the double-talk about "opportunities for the company". These are people - many with families - who face a troubled future unless TG can turn things around. Tell them to expect more layoffs until TG has re-established itself - then let them decide if it's worth it to stick around.

    Trellis Company2015-09-30
  6. Helpful (12)

    "Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Information Technology in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Trellis Company full-time for more than 10 years

    Pros

    Not many 'pros' left. At one time, compensation and benefits were a strong point.

    Cons

    Senior Mgmt. was never equipped guide this company once business wasn't handed to them on a silver platter.

    Trellis Company2015-10-28
  7. Helpful (11)

    "Reinventing Themselves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Trellis Company

    Pros

    The people that you work with day to day are friendly and work hard. At the time I worked there, the benefits were decent, healthcare, pension plan and annual performance bonus. Location is nice and easily accessible from 45/1 and 35, in Round Rock.

    Cons

    The biggest con is the lack of communication and transparency from C-level management. This has caused the morale of the entire company to plummet. The company is losing their main revenue stream and has been in the process of trying to reinvent themselves for the past few years. They are looking to enter new markets for which they do not have experience. While it is an interesting time to be there, be aware that... with lack of communication and transparency + the low employee morale + rumor mills of more layoffs = a stressful work environment.

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    Advice to Management

    Communicate and be transparent with your employees... come out of your offices and be seen by those that work for you. Being invisible is not helping your reinvention process.

    Trellis Company2015-09-30
  8. Helpful (12)

    "Don't bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Trellis Company

    Pros

    Some team leads are helpful

    Cons

    Unrealistic goals and the bonuses are diminishing. Continuos lay-offs and firing people that have been with the company for 20 years or new employees in training.

    Trellis Company2015-10-26
  9. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Business Systems Analyst in Round Rock, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Trellis Company

    Pros

    Smart co-workers who were very engaged.

    Cons

    Lay-offs. My group had over 76 people and there were more in the month of August.

    Advice to Management

    Find a new link of business.

    Trellis Company2015-09-09
  10. Helpful (1)

    "If you like change, it's a good place to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Round Rock, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Trellis Company

    Pros

    Recent updates to management team have put real business people in place - people who have "real world" experience vs. the legacy state-agency mentality. Good benefits; good work/life balance most of the time. Company is going through a transformation - if you thrive on change and evolution, it's a good place to be.

    Cons

    Periodic reductions in force have created some anxiety in an uncertain time. Some long-timers have difficulty with changes. Company needs to bring in more new talent to support changing business needs.

    Advice to Management

    Consistently communicate the evolution of the business to all levels of the company.

    Trellis Company2015-09-03
Found 107 reviews