TriZetto Employee Reviews | Glassdoor

TriZetto Reviews

Updated February 21, 2017
412 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Recommend to a friend
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Jude Dieterman
69 Ratings

412 Employee Reviews

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Pros
  • work/life balance, grandfathered pto, growth potential (in 26 reviews)

  • Good Work From Home/Time off policies (in 15 reviews)

Cons
  • Work/life balance has been impacted drastically since the Cognizant acquisition (in 26 reviews)

  • Upper management completely out of touch (in 23 reviews)

More Pros and Cons

  1. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Denver, CO
    Current Employee - Director in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TriZetto full-time (More than 3 years)

    Pros

    It was a small company atmosphere

    Cons

    Cognizant bought us and everything changed.... Not for the good.


  2. "Trizetto"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Programmer Analyst in Linthicum Heights, MD
    Current Employee - Programmer Analyst in Linthicum Heights, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TriZetto full-time (Less than a year)

    Pros

    They offer great work schedule

    Cons

    There is no room for growth

    Advice to Management

    Replace team leads, poor leadership.


  3. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TriZetto full-time (More than 5 years)

    Pros

    There are a lot of smart people that understand the healthcare industry. People are generally great to work with. It's great to have on your resume. If you have to work here, plan on 12 months tops before you are worked to death.

    Cons

    - The Cognizant acquisition has ruined the company.
    - People are treated as expendable.
    - Work hours range fro 12-18 a day, take it or leave it we will replace you with someone from India in a day.
    - Senior management is all but gone, Cognizant "leadership" is taking over and has very little experience building software.
    - Consulting attitude is applied to everything you do again, you can be replaced.
    - In another 6 - 9 months our senior leaders who built the company and know healthcare software will have moved on.
    - YOU ARE NOT VALUED, your boss may be amazing but he/she has no power to institute change and help you.

    Advice to Management

    To existing management. no advice, you are all powerless.
    To future management, you should try to care even though your boss and bosses boss do not.
    Respect your people, this is why you get 10, 20, 30 and 50 times higher pay.
    CARE!


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  5. "Acquisition by Cognizant made things very confusing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TriZetto full-time (More than a year)

    Pros

    Some terrific people who really know their craft

    Cons

    Lack of clear leadership. Upper management completely out of touch

    Advice to Management

    Get involved and stop managing from an ivory tower


  6. "AVP Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TriZetto full-time

    Pros

    Excellent technology and great people to work with

    Cons

    The technology is complex, so long sales cycles


  7. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TriZetto full-time (More than a year)

    Pros

    Lots of free time due to excess capacity

    Cons

    Lots of free time due to excess capacity. To many chief and not enough Indians

    Advice to Management

    Think clearly about your staffing needs


  8. Helpful (2)

    "It's all who you know"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    This is a big company with many legacy companies and platforms under its brand. It's easy to have a good experience, and it's easy to be over worked, under paid, and miserable. I was at TriZetto long enough to experience good leadership, career growth, poor leadership and career stagnation.

    If you have a well connected manager who is in the good graces of the leadership (Jude + CTS), you and your team will do well. If you (or your management) is in the crosshairs, your boss will be miserable and constantly taken to task, and that will have a downstream impact on you.

    Cons

    Much of mid/senior (VP/SVP) leadership is a textbook case of the Peter Principle. Very expert but narrow understanding of the market, little/no strong management or mentoring capacity. Some verticals have leadership that is a fraternity culture on a good day. Others are professional slide jockeys and have not brought a dime into the company while creating significant distraction.

    Work/life balance is terrible. However, comp is decent in many areas. Negotiate a high starting salary- they can afford it and you'll never get it as a raise.

    I left because I had a bruise from beating my head against a brick wall.

    Advice to Management

    Hire top management talent from the outside (and not just your buddies) to drive good performance.

    Understand the difference between a product based company (TriZetto) and a services one (Cognizant).


  9. Helpful (2)

    "project manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Project Manager
    Current Employee - Associate Project Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TriZetto full-time (More than 8 years)

    Pros

    lots of projects many not passed discussing stage and seem unorganized.

    Cons

    try to learn from post-mortums but how many have to die before you finally get it?

    Advice to Management

    why? you will not be heard or understood because all they know is tech not the business side.


  10. Helpful (1)

    "Favorites"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TriZetto full-time

    Pros

    The locations are freeway friendly, so you can get there no matter what part of town you live in.

    Cons

    Management in QC plays favorites. No one will get an opportunity to train on new projects if you are not one of her butt kissers. What happen to cross training and having project goals? Very unprofessional manager.

    Advice to Management

    Train your managers! Monitor what is going on in the departments. All the grumbling from employees is for reasons. Wake up Cognizant!


  11. Helpful (1)

    "Medical Claims Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Claims Examiner in Linthicum Heights, MD
    Former Employee - Medical Claims Examiner in Linthicum Heights, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TriZetto full-time

    Pros

    Good Benefits and great co-workers.

    Cons

    Management is never around when you need them.

    Advice to Management

    Be more accessible to your employees.



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