TriZetto Reviews | Glassdoor

TriZetto Reviews

Updated November 13, 2017
462 reviews

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2.6
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Jude Dieterman
86 Ratings

462 Employee Reviews

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Pros
  • Best work-life balance of anywhere I've ever worked (in 34 reviews)

  • Good Work From Home/Time off policies (in 17 reviews)

Cons
  • They are moving forward now with removing work life balance (in 29 reviews)

  • There are some upper management issues where they lack the ability to use constructive criticism to their benefit (in 25 reviews)

More Pros and Cons

  1. "Not what it once was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TriZetto full-time (More than 10 years)

    Pros

    Unlimited PTO (if you are grandfathered in from the Cognizant purchase)
    WFH opportunity

    Cons

    Since the purchase by Cognizant, lots of outsourcing of jobs and functions with little to no thought of the client impact.
    Vendors not being paid timely due to switch of systems. Client invoicing not happening in a timely manner as it is difficult to get project codes for the various clients being serviced. Most of the long time employees and some clients have either been let go or have moved on since the transition. Putting offshore managers on onshore clients and projects causing a mass exodus of clients and employees.
    Work-Life balance is difficult if not non-existent depending on your role.
    Very top-heavy company where people who are Sr. Directors and above are great at implementing change but are not hands-on at all so the impact of changes being made are not realized until after the damage has been done.

    Advice to Management

    Know the roles your people play in the day-to-day work processes. Be a little more hands-on . Perhaps if there were more accountability, there would be more hands-on. Everyone wants to be kept in the loop but no one wants to take ownership and quick to throw underlings under the bus when something goes wrong. Jude was the last link to the old Trizetto and he had a pretty good understanding of the business, Now that he is gone, we seem to have lost our identity.


  2. "Lead Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Denver, CO
    Former Employee - Senior Manager in Denver, CO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at TriZetto full-time (More than a year)

    Pros

    Diversity of Experience, product and client exposure, travel

    Cons

    hard on resources, chaotic environment, excess of moving parts. Difficult to do well.

    Advice to Management

    Allocate sufficient resources to service clients. Stop over promising and under delivering.

  3. "Implementation Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TriZetto full-time

    Pros

    Great work-life balance and good people to work with

    Cons

    Management changing major strategies frequently


  4. "Sr Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Phoenix, AZ
    Current Employee - Senior Software Engineer in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TriZetto full-time (More than a year)

    Pros

    Good Salary. Good WFH policy. Good technology stack.
    Work Life Balance depends on the Sprint and Release workload and your commitment.

    Cons

    Well, you need to get used to the offshore-onshore model.
    No GC Support anymore because of the Cognizant new policy。

    As an H1B holder here for over 2 years, I am starting finding the next job opportunity.

    Advice to Management

    Hire people with higher quality,instead of blindly bring in single person recommended candidates。


  5. Helpful (1)

    "Employees Beware of Not Walking the Walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend

    I worked at TriZetto full-time

    Pros

    Big budgets, nice facilities, generally nice people and good pay

    Cons

    Culture run by fear, not much Emotional Intelligence. Don't care much for their employees unless you are a favorite.

    Advice to Management

    Choose leaders who know how to lead people and incentivize the managers for growing their employees instead of giving them bonuses when you manage people out. It's a very negative way to run a company and doesn't work in the long run. It's about time you manage people instead of wanting them all to be robots.


  6. Helpful (1)

    "Make the best of it and run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Englewood, CO
    Former Employee - Network Engineer in Englewood, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TriZetto full-time (More than a year)

    Pros

    Great team, had some interesting projects to work on and learned a great deal from some of the more senior members of the team. Definitely opportunities to grow on the technical side.

    Cons

    Constant influx of new Cognizant middle managers that provided no benefit and often introduced more stress and confusion into projects. More techs and engineers to balance the work load and projects.
    No real benefits or perks given the fast pace environment that was required to get things done.
     ITIL method is in place but having 14 - 20 Emergency changes a week at times on just our team was ridiculous due to unrealistic expectations that were being set and told to the customer.


  7. "Would look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at TriZetto full-time

    Pros

    Unlimited vacation (don't believe new employees get that now)

    Cons

    Burn out, constantly on call, silos, management doesn't give recognition when it is due, the simplest thing was always required jumping through hoops, got purchased by Cognizant so now there is lots of outsourcing

  8. "Great place to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Processor in Phoenix, AZ
    Current Employee - Claims Processor in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TriZetto full-time

    Pros

    Great attitude, training and structure

    Cons

    There are not any cons for me


  9. Helpful (5)

    "Could be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Analyst in Phoenix, AZ
    Former Employee - QA Analyst in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TriZetto full-time (More than a year)

    Pros

    there is no pro for this company the moment they merged with cognizant everythign went down hill

    Cons

    well, people if you want head aches and your job on the edge don't do it. Look else where because it is nothing as promised

    Advice to Management

    Stop running it like slavery they are people too and pay them dont hold their checks


  10. Helpful (2)

    "All Downhill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TriZetto full-time (More than 8 years)

    Pros

    It was an intense but fun small environment. The benefits are great for those grandfathered into Cognizant. Gain lots of healthcare knowledge.

    Cons

    The Cognizant merger is what led to my departure. No vision, offshoring of resources, poor leadership, no thoughts of refreshing the technology stack. The resources by and large are not technology focused, or lack understanding of basic technology and best practices. Customer's are not first when it comes to product design (if there is any product design).

    Advice to Management

    Update the jalopy of a product portfolio to and back it with some solid tech resources. Put customers and products first, not "services". Come into this century on the stack, and have some vision and offer great products to the healthcare industry again.


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