TriZetto Reviews | Glassdoor

TriZetto Reviews

Updated April 8, 2017
423 reviews

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Full-time Part-time

2.5
Star Star Star Star Star
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Jude Dieterman
71 Ratings

423 Employee Reviews

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Pros
  • work/life balance, grandfathered pto, growth potential (in 26 reviews)

  • Good Work From Home/Time off policies (in 15 reviews)

Cons
  • They are moving forward now with removing work life balance (in 28 reviews)

  • Upper management completely out of touch (in 24 reviews)

More Pros and Cons

  1. "Growing pains"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant I in Denver, CO
    Former Employee - Consultant I in Denver, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TriZetto full-time (More than a year)

    Pros

    Very talented individuals, strong product training.

    Cons

    Many disconnects in workflow and major projects at the time, due to acquisitions and aggressive growth strategies. Facilitating growth with inexperienced consultants resulted in many projects being delayed or restarted. This wasn't purely a TriZetto issue, during the ICD 10 move many clients and supporting resources were also struggling to meet implementation deadlines.

    Advice to Management

    Have a more defined training structure and consultant ranking system. Lots of learning on the job requires lots of knowledge on the job.


  2. "Regional Sales Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TriZetto full-time (More than 3 years)

    Pros

    Great Customer Base - work with leading health plans. Cognizant acquisition brings integration resources.

    Cons

    Very distinct product silos that do not work collaboratively. Lack of leadership to shape the product portfolio - management needs an overhaul and is getting one. Cognizant not a product company and refuses to invest in products without a consulting client funding the development. Staff re-organization underway

    Advice to Management

    Your products - QNXT, FACETS, TPS and QLink are decaying in the market. You need an end to end integrated view and your management team doesn't support/lead doing this.


  3. Helpful (3)

    "Work somewhere else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Englewood, CO
    Current Employee - Business Analyst in Englewood, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TriZetto full-time (More than 5 years)

    Pros

    The people and facilities are nice, the pay is decent.

    Cons

    Since the purchase by Cognizant everyone has just become a number and good experienced employees are being replaced by rookies from offshore.

    Advice to Management

    Cognizant is a body shop - TriZetto is not. So stop trying to make it one.


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  5. Helpful (5)

    "Unstable, Unprofessional, and Unfortunate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Englewood, CO
    Current Employee - Anonymous Employee in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TriZetto full-time (More than 8 years)

    Pros

    If you get into the right group you can get incredible experience and exposure to some cutting edge tech
    There are a ton of nice people who work there

    Cons

    The "nice" people are not technical people
    Many managers have ascended to their position through luck, attrition and/or politics... there are very few good managers
    The Cognizant acquisition has brought a new layer of untalented resources into the mix
    Cognizant's only objective is to land more bodies into the cubicles of TriZetto, whether they are needed or not
    You will spend a bulk of your career painstakingly writing Desk Level Procedures (DLPs) so that the aforementioned untalented resources can push the right buttons... which they will still get wrong.

    Advice to Management

    Realize that you are going to lose quality people if you don't terminate under performing resources as well as make a stand against the poor decision making of the Cognizant executives.


  6. Helpful (1)

    "Trizetto"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Programmer Analyst in Linthicum Heights, MD
    Current Employee - Programmer Analyst in Linthicum Heights, MD
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TriZetto full-time (Less than a year)

    Pros

    They offer great work schedule

    Cons

    There is no room for growth

    Advice to Management

    Replace team leads, poor leadership.


  7. Helpful (3)

    "STAY AWAY AS COGNIZANT IS INFUSING INDIANS TO REPLACE AMERICAN WORKERS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Analyst in Englewood, CO
    Current Employee - Senior Technical Analyst in Englewood, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TriZetto full-time (More than 5 years)

    Pros

    There are some genuine employees there.

    Cons

    H1B VISA IS DESTROYING THE MORAL OF THE COMPANY. COGNIZANT DID SAME WITH DISNEY IT AND THEY WERE TAKEN TO COURT.

    Advice to Management

    Have none as Top management has also left as they could not stomach the change with COGNIZANT!! Top company in INDIA displacing workers in United States such a shame


  8. Helpful (4)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Chicago, IL
    Former Employee - Director in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TriZetto full-time (More than 5 years)

    Pros

    There are a lot of smart people that understand the healthcare industry. People are generally great to work with. It's great to have on your resume. If you have to work here, plan on 12 months tops before you are worked to death.

    Cons

    - The Cognizant acquisition has ruined the company.
    - People are treated as expendable.
    - Work hours range fro 12-18 a day, take it or leave it we will replace you with someone from India in a day.
    - Senior management is all but gone, Cognizant "leadership" is taking over and has very little experience building software.
    - Consulting attitude is applied to everything you do again, you can be replaced.
    - In another 6 - 9 months our senior leaders who built the company and know healthcare software will have moved on.
    - YOU ARE NOT VALUED, your boss may be amazing but he/she has no power to institute change and help you.

    Advice to Management

    To existing management. no advice, you are all powerless.
    To future management, you should try to care even though your boss and bosses boss do not.
    Respect your people, this is why you get 10, 20, 30 and 50 times higher pay.
    CARE!


  9. Helpful (2)

    "Worst Company Ever - Some one will file law suit soon for the treatment of employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Analyst in Phoenix, AZ
    Former Employee - Applications Analyst in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TriZetto full-time (More than 3 years)

    Pros

    Health Insurance coverage is best.

    Cons

    1. Horrible work culture
    2. No recognition what so ever for the work done
    3. Occurrences for no reason
    4. The more we go up the ladder/supervisors and their leaders, it gets more and more dirty and political
    5. Even restroom break is also counted - occurrence if late; dont laugh - this is true
    6. Office check-in and check-out has to be notified by sending an email to the supervisor, why dont they checkin the badge in/out?
    7. All the work supervisor does is monitoring what their subordinates are doing - not on work wise, but whether they are in seat, talking to others, how much time spent in lunch, break, restroom etc. - Unbelievable
    8. Bonus component is too less - 0.2% - vow

    Advice to Management

    1. Executives, did you ever saw the offer letter that from Trizetto?, it says, employees can be removed any time for no reason, without notice, immediate effect - what the heck is this? What kind of world we are?
    2. We have families, kids, insurance dependency - removing or laying off employees for no reason hurts badly. It is like company is waiting for some a law suit.
    3. First fix this and give respect to employees.
    4. Show me atleast one employ in your healthcare Trizetto portfolio who are happy - Profit making is not just the deal, profit sharing is also required


  10. Helpful (5)

    "It's all who you know"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    This is a big company with many legacy companies and platforms under its brand. It's easy to have a good experience, and it's easy to be over worked, under paid, and miserable. I was at TriZetto long enough to experience good leadership, career growth, poor leadership and career stagnation.

    If you have a well connected manager who is in the good graces of the leadership (Jude + CTS), you and your team will do well. If you (or your management) is in the crosshairs, your boss will be miserable and constantly taken to task, and that will have a downstream impact on you.

    Cons

    Much of mid/senior (VP/SVP) leadership is a textbook case of the Peter Principle. Very expert but narrow understanding of the market, little/no strong management or mentoring capacity. Some verticals have leadership that is a fraternity culture on a good day. Others are professional slide jockeys and have not brought a dime into the company while creating significant distraction.

    Work/life balance is terrible. However, comp is decent in many areas. Negotiate a high starting salary- they can afford it and you'll never get it as a raise.

    I left because I had a bruise from beating my head against a brick wall.

    Advice to Management

    Hire top management talent from the outside (and not just your buddies) to drive good performance.

    Understand the difference between a product based company (TriZetto) and a services one (Cognizant).


  11. Helpful (2)

    "Favorites"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TriZetto full-time

    Pros

    The locations are freeway friendly, so you can get there no matter what part of town you live in.

    Cons

    Management in QC plays favorites. No one will get an opportunity to train on new projects if you are not one of her butt kissers. What happen to cross training and having project goals? Very unprofessional manager.

    Advice to Management

    Train your managers! Monitor what is going on in the departments. All the grumbling from employees is for reasons. Wake up Cognizant!



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