Tribal Group Reviews | Glassdoor

Tribal Group Reviews

Updated June 27, 2017
70 reviews

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Full-time Part-time

2.4
Star Star Star Star Star
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Ian Bowles
14 Ratings

70 Employee Reviews

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Pros
  • Flexible working hours, could work from home regularly if needed (in 11 reviews)

  • The team was great with each other and one had a great work life balance (in 5 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Went Agile, Soul Sucked Out of Company, Long Term Employees Left"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people that you work with are fun and engaging.

    Cons

    Every minute is accounted for. The software is bland and your eyes will glaze over within the first hour of sitting in front of it. There is a vast gulf between those who build the software and their users.


  2. "Moving in the right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tribal Group full-time (Less than a year)

    Pros

    A strong business with a great customer base, an excellent product strategy and clear market focus.
    Tribal has a great heritage but lost it's way in recent years. The new management has a clear direction and seem to be delivering with some innovative acquisitions and developments.

    Cons

    Driving change isn't easy and there are pockets of discontent still around the organisation. Leadership needs to ripple down the organisation to help everybody feels engaged.

    Advice to Management

    Keep focused, execute on the strategy and develop leadership through the business


  3. "Enjoying Tribal life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tribal Group full-time (Less than a year)

    Pros

    Great people and market leading products.
    Ability to make a difference.
    Empowering- if you have a good idea, it can become reality really quickly.
    Management team are really approachable and listen to your ideas.
    Great team culture.

    Cons

    It's hard work, in a busy environment so sometimes difficult to prioritise.

    Advice to Management

    Keep supporting us to help grow the business


  4. Helpful (2)

    "Good company but not sure I'd recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hessle, England (UK)
    Former Employee - Anonymous Employee in Hessle, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Tribal Group full-time (More than 10 years)

    Pros

    Office is great - great location, great people, great software
    The benefits package is pretty good overall

    Cons

    Pay has stagnated for far too long - below market value
    Progression for most roles is unclear at best
    Lots of people have been leaving recently, increasing the pressure on those who have remained
    Management are on a big "cost conscious" drive to cut costs - very short-term measures being implemented which will have long-term consequences

    Advice to Management

    Improve pay for loyal staff
    Improve retention by valuing staff
    Stop focusing on short term measures to cut costs


  5. Helpful (3)

    "Disappointed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Devops Engineer in North Geelong (Australia)
    Former Employee - Devops Engineer in North Geelong (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tribal Group full-time (More than 3 years)

    Pros

    Lots of freedom to try different things. Some people were good to work with. Free coffee.

    Cons

    So many opportunities to take things in the right direction were wasted. Everything that was built is being ignored and slowly falling behind and becoming more fragile. A new solution is being built but is way behind and not going anywhere. They're panicking about it all but just trying to patch up their public image instead of helping their people.

    Advice to Management

    Stop trying to convince everyone it's all fine and start dealing with the issues. Get real people managing that care about the employees and start committing to real improvements to products and processes. The stock price shows it's not working, so time to shape up before it all collapses.


  6. Helpful (1)

    "Concern about the long-term"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Current Employee - Anonymous Employee in Birmingham, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tribal Group full-time (More than a year)

    Pros

    The people I work with are great, but senior management and the decisions they make are a real concern.

    Cons

    A lot of people are moving on, along with 3 restructures in 3 years. To say stability is here would be a lie. I am very concerned that in a years' time I will no longer be employed.

    The work environment has become toxic due to so many changes and people are leaving because of it. It's hard to just concentrate on your work, without the thought of another restructure email or the announcement that another one of your colleagues is leaving.

    Advice to Management

    Work out where you are taking the company. Assure your employees that we still have a future. Show us some incentives to prove to us that this is a place where we want to stay, rather than leave.


  7. Helpful (4)

    "Modern Day Sweat Shop"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tribal Group full-time (More than 8 years)

    Pros

    Generally Nice People (excluding some management) if you get the right manager you get flexible working.

    Cons

    Management don't care about the company or people they just want to make as much money in their pocket as possible ignoring the Customer and Staff. They are outsourcing in the hope to save money but did not learn from their mistakes of doing it before when it did not work. Because of this customers are suffering and thus Tribal is suffering as customers leave left right and centre. You are expected to always go above and beyond with no thanks and by that I mean you don't even get a thank you from management let alone any other incentive. With the recent round of further redundancies they did not even handle that very well and then wondered why staff moral was worse then it should have been.

    Advice to Management

    Stop constantly looking at how you can make a flow chart look better. Stop constantly having meetings that go no where and concentrate on the customer, workers and product.


  8. Helpful (3)

    "Circling the Drain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tribal Group full-time

    Pros

    The staff down at the coal face are excellent, trying their best under difficult conditions while senior management undo the countless years of hard work put in
    Flexible working hours, could work from home regularly if needed

    Cons

    Cost cutting is brutal at the moment - 300 staff culled in 2016 plus another 100 recently. The company seems to have no real long term plan, the atmosphere in the office is turgid and those that aren't being made redundant are leaving in their droves.

    There also seems to be a large amount of nepotism going on - a senior member of staff's wife got a role with no apparent interview process, for example. There were countless examples of people being overlooked for promotion for people who's face "fit" better.

    Advice to Management

    Invest in the business and the staff that got the company to where it was in the first place. Invest in the UK market before you lose it altogether and offer some incentives for those who have been loyal to stay.


  9. Helpful (2)

    "Always Making Promises"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Geelong (Australia)
    Current Employee - Anonymous Employee in North Geelong (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tribal Group full-time (More than a year)

    Pros

    Location WAS great. Fairly relaxed dress code. Flexible hours for some. Coffee machine is free. Free fruit on Tuesdays and Thursdays.

    Cons

    Campus has a bullying culture from the Senior Management downward. Salaries are not equal between the divisions of the company in Australia. Have been promised an equalization for 8 months. It is said that free coffee will be charged in the future. Free fruit will disappear. Company car to be axed so employee must use personal car for trips to client sites. No more training budget. No pay rises in the near future. New location in North Geelong is void of any services such as banks, postal, choice of lunch venues. Industrial site leaves noise bleeding over from another business to our section of the building due to no wall from floor to ceiling. Middle Management moved to another position in the company with no experience for that position and still being paid a higher salary than most.

    Advice to Management

    Equalize the pay within the same company. Leave the employee amenities alone. A little bit of comfort goes a long way.

    Tribal Group Response

    May 15, 2017 – Talent Partner

    We are disappointed to learn that your experience at Tribal has not always been positive but we are pleased you have remained with us through this transition phase as we bring four legacy businesses ... More


  10. Helpful (3)

    "Tribal is a simple dish ruined by a bad chef"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Sheffield, England (UK)
    Current Employee - N/A in Sheffield, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Tribal Group full-time (More than a year)

    Pros

    The staff lower down. I found the staff on the support teams and lower teams within HR and finance were all really friendly and helpful. Always willing to go the extra distance to help you out if they could.

    Cons

    Where to start. The management is a major issue in tribal. Tribal is in a bad way at current and as a result they have decided to outsource staff from different areas and background experience to try and patch up the sinking ship. Unfortunately as bright eyed and enthusiastic as they may be the lack of communication from the top down makes for bags of promises and in reality redundancies and changes of the core jobs that are the only good thing about the company. The desire for everyone in each role to make an individual change and make a stamp on tribal is pathetic. In essence, everyone wants to be a manger for the day but no one wants to be a leader for the year.

    Advice to Management

    Your core staff have hidden qualities and can take on the burden of more work and responsibilities if you let them, instead of taking away their benefits and pay and replacing it with a bonus for the higher ups maybe you should look to them for innovative and exciting ideas to take Tribal forward.


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