Tribal Group Reviews | Glassdoor

Tribal Group Reviews

Updated June 2, 2017
11 reviews

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Ian Bowles
5 Ratings

11 Employee Reviews

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Pros
  • Flexible working hours, could work from home regularly if needed (in 11 reviews)

  • The team was great with each other and one had a great work life balance (in 5 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Went Agile, Soul Sucked Out of Company, Long Term Employees Left"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people that you work with are fun and engaging.

    Cons

    Every minute is accounted for. The software is bland and your eyes will glaze over within the first hour of sitting in front of it. There is a vast gulf between those who build the software and their users.


  2. Helpful (4)

    "Modern Day Sweat Shop"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tribal Group full-time (More than 8 years)

    Pros

    Generally Nice People (excluding some management) if you get the right manager you get flexible working.

    Cons

    Management don't care about the company or people they just want to make as much money in their pocket as possible ignoring the Customer and Staff. They are outsourcing in the hope to save money but did not learn from their mistakes of doing it before when it did not work. Because of this customers are suffering and thus Tribal is suffering as customers leave left right and centre. You are expected to always go above and beyond with no thanks and by that I mean you don't even get a thank you from management let alone any other incentive. With the recent round of further redundancies they did not even handle that very well and then wondered why staff moral was worse then it should have been.

    Advice to Management

    Stop constantly looking at how you can make a flow chart look better. Stop constantly having meetings that go no where and concentrate on the customer, workers and product.

  3. Helpful (2)

    "Always Making Promises"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Geelong (Australia)
    Current Employee - Anonymous Employee in North Geelong (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tribal Group full-time (More than a year)

    Pros

    Location WAS great. Fairly relaxed dress code. Flexible hours for some. Coffee machine is free. Free fruit on Tuesdays and Thursdays.

    Cons

    Campus has a bullying culture from the Senior Management downward. Salaries are not equal between the divisions of the company in Australia. Have been promised an equalization for 8 months. It is said that free coffee will be charged in the future. Free fruit will disappear. Company car to be axed so employee must use personal car for trips to client sites. No more training budget. No pay rises in the near future. New location in North Geelong is void of any services such as banks, postal, choice of lunch venues. Industrial site leaves noise bleeding over from another business to our section of the building due to no wall from floor to ceiling. Middle Management moved to another position in the company with no experience for that position and still being paid a higher salary than most.

    Advice to Management

    Equalize the pay within the same company. Leave the employee amenities alone. A little bit of comfort goes a long way.

    Tribal Group Response

    May 15, 2017 – Talent Partner

    We are disappointed to learn that your experience at Tribal has not always been positive but we are pleased you have remained with us through this transition phase as we bring four legacy businesses ... More


  4. Helpful (3)

    "Only heading in one direction unfortuantely"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tribal Group full-time (More than 5 years)

    Pros

    Good dryer strength in the mens toilets
    The people

    Cons

    No career development
    No training
    Dated products and technologies
    Low salaries
    Management ignore and fail to utilise the skills of existing staff
    Jobs outsourced despite those same jobs being in high demand in the UK marketplace
    No social activities organised
    Dreary office environment, no 'fun'

    Advice to Management

    Poor leadership and strategic decisions have seen and will probably continue to see an exodus of staff. A diffcult market with seemingly low revenue opportunity hasn't helped, however there has been no real evidence of changing and adapting to compensate.


  5. Helpful (5)

    "Don't believe the Hype. All is not rosy."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Geelong (Australia)
    Former Employee - Anonymous Employee in Geelong (Australia)
    Doesn't Recommend
    Negative Outlook

    I worked at Tribal Group full-time (More than 5 years)

    Pros

    Location is good if you live in Geelong. The people that work there are very talented, but not utilized to the best of their ability which is to the detriment of the business.

    Cons

    Senior Management is the major con. A lot of major decisions that have been made over the last 2 years have caused key deliverables to not be met. Those that made the perilous decisions have not been held to account, with most of the blame shifted to other individuals. This causes morale to drop and people to leave. Hence the sudden exodus in the last 6-12 months in terms of head count.

    Advice to Management

    Start taking advice from the talented colleagues that you have at your disposal and remove the toxic bully culture that stems from Senior Management, right through to HR.


  6. Helpful (3)

    "The Tribe has spoken....time for a new job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Geelong (Australia)
    Former Employee - Anonymous Employee in Geelong (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tribal Group full-time (More than 5 years)

    Pros

    There are few pros to speak of in regards to the company. The people who are doing the actual work (BAs, Devs, QA, etc) are great to work with. Some really talented people, who do their best in a tough environment.

    Casual dress code is a pro for some.
    Flexible hours really depends on who your manager is.

    Cons

    The management at Tribal is their biggest problem. Many had hoped that with the arrival of Ian Bowles and a significant restructure, that inexperienced & incompetent managers would be displaced. This has not been the case, furthermore those same incompetents were actually promoted and are now spreading their ineptness across a wider group. These people fail at the basics of business management and people management, but are too arrogant to ever see themselves as the cause for the constant failures.

    Company culture is also a significant problem, in Geelong in particular there is a strong history of bullying by managers, that we recently learned has been covered up by HR (despite multiple reports from employees no records of incidents can be found). A more recent incident was even brought to the attention of executive management and their response was to promote the bully.

    Overall the company does not value it's employees, who are chronically underpaid and consistently told they are lucky to be employed there. Very little is done towards professional development or training, despite promises each year that "something is coming". Senior management think nothing of driving their employees into burnout when there is a profit to be chased. Indeed, travel policies were re-written to force employees to travel interstate in their own time as too many billable hours were being lost.

    Tribal like to call themselves agile but it is little more than a buzzword. Implementation and development practices are constantly being changed in an effort to see better results (i.e. increased billable hours and profit), but their is never any reflection on why certain processes are not working. There is never a focus on producing a quality product, it is always shortcuts and doing the minimum to get money in the door; we'll deal with the consequences later.

    Over the years I was at Tribal there were many attempts by the employees to make improvements to the situation (holding knowledge sharing and up-skilling sessions) or just generally trying to improve morale. These were given barely any support by management and mostly ended up cancelled as there was some critical deadline to meet.

    Many good, talented and experience people have left due to the increasingly demoralising and toxic environment. And again there was never any reflection on why these good people were leaving, the message was always that there was something wrong with that person or the old "wants to spend more time with family" line.

    Well now there is a tidal wave of people leaving. The message from management? "It's just natural attrition."

    Advice to Management

    Get rid of incompetent managers at all levels. Stop letting sales people (and those with a sales background) influence and make critical business decisions.

    Stop telling customers that your products have features that they don't. Maybe focus on actually completing some features and stabilising the product.

    Perhaps treat your employees as though they have value, they are after all building the product that you are selling.

    If you have a senior manager who is more focused on their own side ventures and buying their next sport car, it's probably time to move them along and get some real management in, that person has no interest in the long term success of Tribal.


  7. Helpful (2)

    "A lot of potential, but floundering and terrible culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tribal Group full-time

    Pros

    They recognise they have cultural and strategic issues. This has been accepted by the leadership and a restructure has been completed.

    Cons

    Bad behaviour from leaders and managers is simply ignored. In many cases these individuals are also promoted since they are outspoken enough to appear to be leaders. Blame is often placed on individuals by management for not delivering the work in the required time frame in spite of the expectations being unreasonable and projects very poorly planned. So much talk but very little change has occurred. A lot of people are now leaving but nothing is being done. Many largely absent and ineffective senior managers contribute to a feeling that change is not imminent.

    Advice to Management

    Time to make some very active changes to the way business is conducted and stand behind those changes. Reward those that push the company forward and remove or at least sideline those that seek to shift the blame and have no regard for achievable outcomes or the people in their care.

  8. Helpful (6)

    "A company that does not value people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Geelong (Australia)
    Former Employee - Anonymous Employee in Geelong (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Generally very friendly and talented people who are trying hard to work well within bad situation.

    Cons

    The company lacks direction and good leadership. Highly focused on profits at the expense of good people.
    I resigned due to being bullied by my manager promoting a culture where people are not valued for their experience or knowledge.

    Advice to Management

    An employee who is a good operator in their field, does not make them a good manager therefore introduce Leadership programs and Bullying Awareness Programs across the organisation. In Australia there are stiff penalties for individuals and companies who are found guilty of bullying.

    Tribal Group Response

    Aug 19, 2016 – HR Talent Coordinator

    Thank you for leaving your review. We are disappointed to learn that your experience at Tribal has not been positive and that this has resulted in your decision to depart the business. With ... More


  9. Helpful (4)

    "Please think carefully before accepting a role with this Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Tribal Group as a contractor (More than a year)

    Pros

    Quite difficult to say; some roles have reasonably good pay.

    Cons

    I was employed in the HR team so had good insight into how this Company behaves and manages people. After more than 10 years in HR in various companies, I can confidently say I have never worked for an organisation that has such significant problems with staff morale, staff grievances, communication, integration between departments and leadership. This is not a Company that treats people well - I've seen a lot of poor leadership during my years in HR but at Tribal, I was horrified by the sheer volume of grievances from staff and poor decision making in relation to people.

    My advice is to think very carefully before accepting a role with Tribal; jobs can be hard to come by but this is not a nice Company.

    Tribal Group Response

    May 5, 2015 – Talent Partner

    At Tribal we are really proud of our people and we are confident that this is a great place to work: something which hopefully comes through when reviewing wider employee feedback on Glassdoor ... More


  10. Helpful (1)

    "Don't expect Training or Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwich, England (UK)
    Current Employee - Anonymous Employee in Norwich, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Tribal Group full-time (More than a year)

    Pros

    Opportunity to travel.. Can be left to own devices for the most the time. Due to the lack of management at the office - can pretty much get away with murder.

    Cons

    No management. No training. Terrible team communication. Lots of office politics to contend with... Will happily expect staff to work until the late hours because of staffing issues.

    Advice to Management

    Employ actual managers.

    Tribal Group Response

    Jun 5, 2015 – Talent Partner

    Thank you for leaving this review. At Tribal we take pride in employing bright, talented people. We therefore aspire to have an environment that is trusting and autonomous, and so it is positive to ... More


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