Tribal Group Reviews | Glassdoor

Tribal Group Reviews

Updated February 12, 2017
56 reviews

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56 Employee Reviews

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Pros
Cons
  • Senior management think nothing of driving their employees into burnout when there is a profit to be chased (in 5 reviews)

  • Tribal is a software company that does not understand modern software development (in 5 reviews)

More Pros and Cons

  1. Helpful (2)

    "Mainly Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Tribal Group full-time

    Pros

    It's a software company so there are lots of people with experience to learn from.
    Salaries can be competitive if your skills are in demand.
    The development staff are mainly very nice and helpful.
    Senior management look like they're starting to become more product and customer focused.

    Cons

    The management of costs is poor and exacerbated by the tendency to throw lots of people at problems.
    There's a lack of training which can mean your skills become stale particularly when maintaining some of the older products.

    Advice to Management

    Just focus on making the customer happy and the sales will follow.
    Value the staff, especially when they're feeling the pressure try to find ways to relieve the load even if it means making them spend time training other people.
    Use our products, do you like what you see?


  2. Helpful (5)

    "A company that does not value people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Geelong (Australia)
    Former Employee - Anonymous Employee in Geelong (Australia)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Generally very friendly and talented people who are trying hard to work well within bad situation.

    Cons

    The company lacks direction and good leadership. Highly focused on profits at the expense of good people.
    I resigned due to being bullied by my manager promoting a culture where people are not valued for their experience or knowledge.

    Advice to Management

    An employee who is a good operator in their field, does not make them a good manager therefore introduce Leadership programs and Bullying Awareness Programs across the organisation. In Australia there are stiff penalties for individuals and companies who are found guilty of bullying.

    Tribal Group Response

    Aug 19, 2016 – HR Talent Coordinator

    Thank you for leaving your review. We are disappointed to learn that your experience at Tribal has not been positive and that this has resulted in your decision to depart the business. With ... More


  3. Helpful (1)

    "A great place to begin your career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Graduate Software Developer in Bristol, England (UK)
    Current Employee - Graduate Software Developer in Bristol, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Tribal Group full-time (More than a year)

    Pros

    great teams.
    great office spaces and hardware.
    very friendly to junior and graduate devs.
    well paid graduate scheme.

    Cons

    Higher management are very disconnected from Development and Sales.
    Dated Products.
    too many similar products.

    Advice to Management

    Invest in your devs. Look at where technology is going. Streamline product catalouge.


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  5. Helpful (1)

    "A place to learn the ropes if you're new to software development"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Tester in Norwich, England (UK)
    Former Employee - Software Tester in Norwich, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tribal Group full-time (More than 8 years)

    Pros

    There's a flat structure in the development teams, so there are always opportunities to work on different things and gain new experiences.

    The working hours are flexible and holiday is easily booked.

    People are friendly, each team is allowed to develop its own atmosphere and way of working.

    Cons

    Investment in the UK software development teams is lacking, focus is too often on setting up development in other countries, to cut costs.

    Meaningful training that provides professional development is difficult to access.

    The businesses recent drive to compete for larger, high profile contracts has resulted in a focus on its accounts instead of its own core values.

    Advice to Management

    The business was built on providing quality products and services, by people who know their domain and have experience within it. Instead of recycling the idea of having Tribal development teams in other, cheaper countries, build on what is already in place. Enable employees to grow and enable middle management to facilitate it.


  6. Helpful (1)

    "OK but very focused on profits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Norwich, England (UK)
    Former Employee - Consultant in Norwich, England (UK)
    Doesn't Recommend
    Negative Outlook

    I worked at Tribal Group full-time (More than 5 years)

    Pros

    An OK company to work for, decent salary and occasional bonus scheme offered, decent perks

    Cons

    The company is very focused on profits, often to the detriment of employee and customer satisfaction

    Advice to Management

    Be more customer focused and you may see profits increase as a result


  7. Helpful (1)

    "No direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwich, England (UK)
    Current Employee - Anonymous Employee in Norwich, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tribal Group full-time (More than 8 years)

    Pros

    Very flexible working hours and also very good benefits, such as health and pension. Friendly atmosphere and good people make it an overall nice place.

    Cons

    Company has no direction as there is currently no CEO. This has led to the best staff leaving because they weren't been given training or raises. Moral is at an all time low and most of the damage can't be undone.

    Advice to Management

    Do your job. Manage something for once in you lives. The acting CEO needs to grow a pair.


  8. Helpful (5)

    "Bit of a mess at the moment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Tribal Group full-time

    Pros

    self management and flexible time keeping, but driven by yourself rather than a corporate culture. It is the market leader in several sectors, FE and I think HE. Loyal customer base who have been with Tribal for many years, and remember the days before Tribal became a greedy PLC and existing to help the sectors it operated in.

    Cons

    This place is sinking like the titanic, years of miss management by senior people who have been setting unrealistic targets to the city, means successive profit warning. The impact at grass roots is simple, no motivation, no belief in the corporate lines, no investment and more importantly for people considering a job, no bonus payments, an expenses policy which costs you money to travel and a list of hotels which are far from acceptable to stay in. Plenty of money going in, but it disappears.

    The internal departments have mis-matched incentive schemes, so departments end up fighting against each other over petty things which will impact their budgets, this all means there is no focus on the important person, the customer.

    A newly appointed chair of the board might make things better, and the move to AIM might free up some of the money required. One thing for sure, something needs to happen.

    Advice to Management

    Get things moving, everything takes too long. Listen to your people and get the spirit back into the place, then watch it fly and grow.

    Tribal Group Response

    Mar 4, 2016 – HR Talent Coordinator

    Thank you for this feedback. Its positive to see that you recognise the flexible and autonomous environment within the “pros” section of your comments. This working environment is really important to ... More


  9. Helpful (2)

    "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Support Analyst in Hessle, England (UK)
    Former Employee - Senior Support Analyst in Hessle, England (UK)
    Recommends

    I worked at Tribal Group full-time (More than 5 years)

    Pros

    Good and friendly people to work with in a good place.

    Cons

    I cannot think of any.


  10. "Health and Education"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    Pros

    Interesting work, great boss, varied work

    Cons

    None really, it was a good experince


  11. "Flexible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tribal Group full-time

    Pros

    It's a great place to work for flexibility and there are many friendly colleagues. Can sometimes be interesting.

    Cons

    There is a huge issue with communication at all levels of the organisation, and a lack of direction from senior management. Salaries are not market rate.

    Advice to Management

    Start to look at and listen more at the people you have, and actually follow through on promises made. Communicate more often and more clearly across the organisation so that there is more sense of identity.



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