Trilliant Reviews | Glassdoor

Trilliant Reviews

Updated December 1, 2017
29 reviews

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2.3
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Andy White
6 Ratings

29 Employee Reviews

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  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Engineer
    Current Employee - Quality Engineer
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Trilliant full-time (More than a year)

    Pros

    Great Start, good way to get your career started.

    Cons

    Its just a Start. Not sure if there is more.


  2. Helpful (1)

    "Good example of what you'll try to avoid for your next job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Dev
    Former Employee - Software Dev
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Trilliant full-time (More than a year)

    Pros

    (Granby office) Casual environment, people are fun; never a dull moment. Very flexible schedules. In terms of technology experience, it's a great career starter

    Cons

    Employee care (or uncaring to be more precise) and company direction/management

    -Employee care: powerless HR, poor retirement plan, raise of 2% every 2 years if you "deserve it". Constant pressure from higher-ups. Employee turnover is fairly high.

    -Management: constant firefighting. A globalized attitude of "If I don't get ask to do this directly i'll pretend I don't know about it". Too many managers, unclear chain of command. No processes at all. Some managers are so incompetent it makes you wonder if it's possible to get fired at all

    Feels like going to kindergarten every morning, with more pressure and building frustrations

    Advice to Management

    Clean up your management structure

  3. "Nothing good here....don't bother"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redwood City, CA
    Former Employee - Anonymous Employee in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -There is a decent gym in the complex that is free but HR won't tell you unless you ask
    -Free dinner once a week

    Cons

    -Management that isn't competent enough to manage a little league baseball team (won't forward important emails, will not give you anything to work on and then give you a bad review, no guidance or preparation for important sales opportunities)
    -A new CFO every year, when asked about this they say "CFO's have high turnaround every where"
    -Very depressing work environment, no one looks to be having fun there
    -Very non-transparent company. During the QA part of a company meeting someone asked about renegotiating contracts and no one had an answer. Later on he was told "You can't ask things like that" by his manager.

    Advice to Management

    Get some management training


  4. "Heading in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trilliant full-time (Less than a year)

    Pros

    Clear leadership and vision with an eye on the future, Trilliant seems to be embracing the evolving landscape and pushing forward with change.

    Cons

    Not everybody is on board with the changes but it will come.

    Advice to Management

    Keep pushing towards greatness!


  5. Helpful (6)

    "Not worth of your valuable time"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I do not see any signifiant Pros.

    Cons

    This is an utterly unprofessional company. It is highly mismanaged. No wonder the interview process is unstructured and easy to pass. Their 8 years experienced HR does not understand policies regarding visa status.

    On the first day, I was strictly asked to report at 8.30 am sharp. I reached on time to find out the person was still not in. I waited outside the badged access office for 40 minutes for that person to show up.

    No perks (no gym, no cafe) for employees. During my tenure, I came across highly unsatisfied employees. I saw helpless employees getting fired for things that could have been worked out by the management with little attention.

    Don't waste your time working at this place at all!!

    Advice to Management

    The no care attitude for employees will backfire you in some way or the other. Wake up and show some responsibility towards employees!


  6. Helpful (3)

    "The Walking Dead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Trilliant full-time

    Pros

    This company used to be somewhat OK, a long time ago, when it was one of the first technologies to be deployed at Hydro One. Some of the technologies were pretty innovative in the old days. Some good people. Flexible hours.

    Cons

    Second-tier leaders leading to serious complacency and decline. Sales force cannot close any real deals. Technology group cannot innovate. Not a Silicon Valley company as all technology people are located outside the US (Canada). This company is struggling on life support, carefully consider before you join...

    Advice to Management

    Wake up!!! If you care about this company, set some goals and hold yourself and your teams to a standard.


  7. Helpful (8)

    "One of the worst companies, incapable management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Coordinator in Redwood City, CA
    Former Employee - Marketing Coordinator in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Trilliant full-time (More than a year)

    Pros

    Great product, awesome people to work with, some of the smartest talent in the industry.

    Cons

    One of the worst Management team, lead by incapable CEO who treats employees as if they were in kindergarten. And HR is a disaster.

  8. Helpful (4)

    "Struggling on life support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Firmware Engineer in Redwood City, CA
    Former Employee - Firmware Engineer in Redwood City, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Trilliant full-time (More than 3 years)

    Pros

    First mover in the Automated Meter Information (AMI) space. Some interesting projects in the UK. Highly competent and diligent engineers in the Granby, QC office. Andy White (CEO) is a very competent and personable man who's working very hard to make a go at it.

    Cons

    Below-market salaries (at least for rank-and-file tech staff in RWC). No annual reviews or merit raises. Too many managers & overhead (G&A) employees vs Engineers. Made some bad hires at the senior manager level that took too long to remove.

    Advice to Management

    Focus on product quality and margins, not market share. Hire fewer, but quality people.


  9. Helpful (2)

    "Poor HR, management, and work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Test Developer in Redwood City, CA
    Former Employee - Software Test Developer in Redwood City, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Trilliant full-time

    Pros

    - An opportunity to learn about smart grids if you're proactive.
    - Some people can leave the office or not come in and nobody will notice

    Cons

    - HR is unprofessional, unfriendly, and slow to respond to e-mails or may never respond
    - Managers don't know how to manage a team and get the most out of their workers
    - The culture is depressing. Communication is minimal and motivated workers are non-existent
    - Workers are underpaid 30% below industry standard
    - Do not expect annual raises

    Advice to Management

    Stride to helping the team grow and work efficiently. If you don't care about the company or employees, your employees won't care either.


  10. "This is a top heavy company. All managers and hardly anyone doing real work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Integration Manager in Redwood City, CA
    Current Employee - Systems Integration Manager in Redwood City, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Trilliant full-time (More than 3 years)

    Pros

    Trilliant Networks is a smart grid company and some find that cool and trendy. The building in Redwood City, CA is attractive. The office is very modern with a lot of glass. The weather in Red Wood City is very special (even for the bay area). It's close to the Oracle building which is a nice place to have lunch and go for a walk at lunch time.

    Cons

    Lay-offs frequent. Top heavy with Management. Some promotions happen, but not many. Payed time off (PTO) is 10 days a year regardless of whether your sick or on vacation. 50+ hours a week but paid on salary to avoid OT pay. Training was very minimal and of poor quality. Salaries are low and a raises only happen when forced in my experience.

    Advice to Management

    If customers can't easily get the support they need to make the product work, then they will find another option. Making customers pay for support ultimately hurts sales. With regard to promotions, someone who has functioned at a lower level often knows the inner working of that department better than an outsider who's never worked at the company. We people see that salaries and low and promotions are infrequent, the smart one move on.


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