Trillium Family Services "upper management" Reviews | Glassdoor

Trillium Family Services Employee Reviews about "upper management"

Updated May 24, 2019

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3.1
40%
Recommend to a Friend
54%
Approve of CEO
Trillium Family Services President and CEO Kim Scott (no image)
Kim Scott
9 Ratings
Pros
  • "The company works hard to do the best it can do for children and families who are experiencing significant mental health issues(in 4 reviews)

  • "Nice place, they work at the whole "trauma informed care" thing at a managerial level(in 4 reviews)

Cons
  • "Upper management talks really disrespectfully about kids and their families in their clinical supervision meetings (its very unprofessional)(in 4 reviews)

  • "Very low pay for the emotional toll the job can take(in 3 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. Helpful (1)

    "Toxic Upper Management Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Trillium Family Services full-time for more than a year

    Pros

    The kids who deserve more trauma informed care. Powerful work can be done, but if you are too humanistic you'll get talked to by management.

    Cons

    -It seems they care more about the treatment modality than the kids themselves. -Upper management talks really disrespectfully about kids and their families in their clinical supervision meetings (its very unprofessional) - Employees Not adequately trained -not trauma informed -Hard to advocate for yourself -unfair pay -Ignore and emotionally neglect kids who are struggling as a therapeutic tactic, then if... you offer support you get scolded for feeding into their "attention seeking behavior"

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    Advice to Management

    -Become more trauma informed -Practice principles of social justice and social equity -Become aware of re enacting oppression for marginalized clients, or heavily traumatized clients in the name of "therapeutic treatment"

    Trillium Family Services2019-05-24
  2. Helpful (1)

    "Staff deserve better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Skills Trainer II in Corvallis, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Trillium Family Services full-time for more than a year

    Pros

    Free meal. Decent pay, endless overtime opportunities. Fully paid benefits package. Field exposure. Co-workers.

    Cons

    No guaranteed breaks. High stress environment with little support for direct care staff, including supervisors. Burnout and residual trauma. High staff turnover, meaning you are considered "experienced" after 3 months. Inequalities in pay; when challenged, HR will refer to a pay chart they claim to adhere to. Risk of injury. Upper management out of reach.

    Advice to Management

    Invest more in your direct care staff, and not just financially. Most staff, in my experience, genuinely cared for the kids (and each other) and worked tirelessly until their own wells were dry. Your staff are your greatest asset, and until you truly hear and act on their concerns, you will continue to lose compassionate, hard-working people to burnout or injury.

    Trillium Family Services2019-02-02
  3. Helpful (3)

    "Working in mental health can be detrimental to your mental health at TFS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Trillium Family Services full-time for more than a year

    Pros

    I had a wonderful boss/ manager - she was very empathetic, open-minded, professional and friendly, rocked at her job, and then she was laid off. Her position was vital to new hires yet she was let go due to cutbacks (non-profit issues). She should have been retained and people who didn't do their jobs should have been laid off instead.

    Cons

    - Too many people were "fake" - nice to your face, but talked behind other people's backs - The mental health of employees was not treated as a top priority - Upper management was shady - "too many chiefs, not enough Indians" - Higher ups were not always held accountable - lack of prioritization in training -experienced employees getting fired after being injured on the job - safety issues not addressed in a... timely manner

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    Advice to Management

    Upper management needs a complete overhaul. Some of the VP's should have been laid off months ago. Human Resources needs an overhaul - too much animosity between the campuses; training department needs to be revamped and run by people who actually have time instead of working around things out of convenience.

    Trillium Family Services2018-01-17
  4. Helpful (1)

    "Major Pros. Major Cons."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Child and Family Therapist in Corvallis, OR
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Trillium Family Services full-time for more than a year

    Pros

    Great entry level salary and benefits, paid licensing supervision, and some flexibility to work from home. When you leave, you will feel like you can handle anything. They have great values but the intensity of the position often made it difficult to engage in the values.

    Cons

    Highly challenging population to service with minimal emotional support available for staff. Heavy focus on productivity with questionable ethics regarding billing as a means to meet this demand. Constantly expected to meet a high productivity rate even though I had no control of whether or not my clients showed. They are already VERY difficult to help and the added pressure from upper management that is filtered... through our overworked direct supervisors felt insulting.

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    Advice to Management

    Upper management-take a pay cut. Therapists are the ones that do the work that brings in your paycheck. Treat them with respect and stop expecting middle management to crack your whips for you. Therapists have enough pressure without you harassing us.

    Trillium Family Services2017-10-20
Found 4 reviews