Trion Group, a Marsh & McLennan Agency Reviews | Glassdoor

Trion Group, a Marsh & McLennan Agency Reviews

Updated May 9, 2018
39 reviews

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2.7
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Edmund F Garno Jr
15 Ratings

39 Employee Reviews

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  1. "Trion Group review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trion Group, a Marsh & McLennan Agency full-time

    Pros

    Fantastic culture and leadership enable employees to achieve their goals

    Cons

    Workload can be tough during open enrollment periods

    Advice to Management

    Keep leading and challenging the teams


  2. "Just is not the same"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in King of Prussia, PA
    Current Employee - Anonymous Employee in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Trion Group, a Marsh & McLennan Agency full-time (More than a year)

    Pros

    you will meet some people that are just upright the best, and then you will meet the people who are just butt kissers and will do anything to move up in different positions. They have nice presentations that they do and events and free food but they order the same stuff all the time.

    Cons

    THEY DON'T VALUE THERE EMPLOYEES AT ALL, it doesn't matter how long they have been there. they raises are optional and if you get one its like 15 cent more than what you are making and they work you so much for so little

    Advice to Management

    Value your employees more and maybe Trion can be what it use to be when we was team and always cared about our co workers and lifestyles. AND STOP ACTING LIKE YOUR SO BETTER THAN EVERYONE WE ALL WILL EVENTUALLY DIE SOMEDAY AND EVERYTHING YOU HAVE WONT BE YOURS ANYMORE SO SHARE THE WEALTH TO US HARD WORKING EMPLOYEES.

  3. Helpful (3)

    "Blatant, Overt favoritism and Disregard for actual capable Talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in King of Prussia, PA
    Former Employee - Anonymous Employee in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Trion Group, a Marsh & McLennan Agency full-time (Less than a year)

    Pros

    Very few other than a couple of good and knowledgeable Supervisors who will have your back from time to time when you have an issue you can not resolve on your own.

    Cons

    The blatantly obvious favoritism and the condescending and disrespectful attitudes of a couple of Mid-upper lever management to those who don’t immediately kiss up and expect to be treated like an adult is actually pretty despicable and nothing is ever done about it. They make Temps wait on average 9-12 months unless you have a ton of experience and immediately pick up everything right away. HR will tell you one thing about your prospects of being hired full time and then tell you to be patient, meanwhile you’re sitting there with better performance scores and attendance (YOU BETTER BE PERFECT) than many of the full timers who are beyond incompetent and never reprimanded while you are just waiting and waiting like an intern at a college.

    They have MASSIVE LAYOFFS of temps who are borderline and some full timers who have been there for 2-3 years and are very knowledgeable though not perfect with their attendance (no matter how capable or knowledgeable they are on clients’ needs).

    They are also VERY political with who they hang onto and who they extend opportunities to (in more ways than one...put 2 and 2 together and come out with 4 ).

    If you drive to work the traffic in the surrounding area may as well be downtown Los Angeles in West Conshohocken.

    Advice to Management

    Show some professionalism and respect to your temp. employees you know are capable and stop doing them a disservice by misleading them into wishfully thinking they have an opportunity coming their way only to drag their feet and them with you through the mud and make HR/payroll/budget excuses; it’s extremely unbecoming and unprofessional for a company owned by such a large And well known agency to do that to people when the average low level temp agency have an average full time turnaround time if 3-6 months AT MOST.

    Also, when certain temps lower on the pecking order offer a suggestion for policies and procedures don’t be so quick to petulantly shoot them down or flat out ignore them when you act like you care.

    One more thing; most employees would agree that ALL departments ought to abide by the same standards as far as deadlines are concerned so that the call center Employees don’t have to get lashed out over the phone because they’re left without heath insurance that they are making payments for but you cannot abide by deadlines and do your jobs efficiently.


  4. "Communications Specialist? What A Joke !!!!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Trion Group, a Marsh & McLennan Agency full-time

    Pros

    Free Food. Not Much Else.

    Cons

    Everything Else That You Can Imagine Other Than Free Food

    Advice to Management

    Close


  5. "Employee Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Trion Group, a Marsh & McLennan Agency full-time

    Pros

    Good education on benefits
    Good call center experience

    Cons

    Voices aren't heard until you leave the call center


  6. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Trion Group, a Marsh & McLennan Agency full-time

    Pros

    Good environment, reasonable flexibility, interesting business supporting benefits administration business. The second level management team is a solid team with a lot of experience.

    Cons

    Too many bad decisions to outsource solutions which have proven to be costly, creating a lot of extra work with lots of unexpected problems that are morale killers and make for an unhappy customer.

    Advice to Management

    Find a way to become Trion once again - the company that the original owners started and were passionate about. Since the acquisition, the passion has slowly eroded and with the passing of one of the original owners, the direction is gone. Now it's all about numbers.


  7. "Maybe it has gotten better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Trion Group, a Marsh & McLennan Agency full-time

    Pros

    Convenient KOP area, accessible by public transportation in bad weather.

    Cons

    Management played favorites, promotions were only given to the ones that sucked up.

    Advice to Management

    None, I'm gone now

  8. "Benefit Specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trion Group, a Marsh & McLennan Agency full-time

    Pros

    Tons of vacation time, food, events, and great training teams.

    Cons

    PAY IS HORRIBLE! Work you to death and don't care that you are barely getting by.

    Advice to Management

    Show appreciation to your employees aside from just buying them food constantly.


  9. Helpful (2)

    "Do the right thing..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Trion Group, a Marsh & McLennan Agency full-time

    Pros

    The best thing that happened was that they merged with a larger company that had accountability, solid morals, ethics and business practices.

    Cons

    Tenured employees are protected when they treat their team members poorly. All people and all teams are not treated equally. There is no work life balance. They can't seem to keep good people who are ethical, truthful and honest. They seem to work hard to hide their dysfunctions.

    Advice to Management

    Truly treat people with respect, dignity and deal with those who do not support your values. Tell the truth. Take a hard look at who you have on your teams, what their motives are and how that impacts your reputation and ability to have a healthy work environment and happy customers - i have been both and did not feel this was their goal. Step out of the shadow of the past and do the right thing.


  10. "intern analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inter in Philadelphia, PA
    Current Employee - Inter in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trion Group, a Marsh & McLennan Agency (Less than a year)

    Pros

    great place to work, nice for future career development

    Cons

    no significant cons, just need to improve yourself for promotion.


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