Trip.com Reviews

Updated May 9, 2021

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3.8
1%
Recommend to a Friend
Trip.com CEO Jane Jie Sun
Jane Jie Sun
0 Rating
Pros
  • "Free working environment for students(in 16 reviews)

  • "Newcomers can really learn a lot(in 7 reviews)

  • Cons
  • "The Edinburgh site is running as a Chinese branch rather than a standalone business focusing on the way that European companies operate(in 9 reviews)

  • "Companies are managed from the top down, low efficiency, work overtime(in 8 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      travel platform

      Mar 17, 2021 - IT Executive in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      best and one stop travel platform

      Cons

      need to increase globalization of users

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    2. 3.0
      Current Employee, more than 1 year

      Great pay with not much else.

      Nov 11, 2018 - Market Manager in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay is good for the role. Opportunity for running a territory very early in a career.

      Cons

      Frequent changes in regional management - new manager comes in every 3-6 months and changes the supporting team, leading to disruption in operations. Very stubborn approaches to working in a new market. Very little respect for written contracts, often blatantly breaking the terms of an agreement, and encouraging this behavior. Regional managers can be very political in their decisions.

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      7 people found this review helpful
    3. 5.0
      Former Employee, more than 1 year

      big data analysis manager

      Apr 26, 2016 - Big Data Analysis Manager in Arlington, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great work environment, nice culture and smart colleagues.

      Cons

      Ctrip.com has many older employees who have worked for many years, which maybe adversely affect the company's innovations.

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      2 people found this review helpful
    4. 5.0
      Former Employee, more than 1 year

      very good

      May 9, 2021 - Operations in Beijing, Beijing, Beijing
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good environment focus on innovation

      Cons

      sometimes require work long hour but it's ok

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    5. 5.0
      Current Employee

      A fanstastic and ambitious company

      Mar 26, 2021 - Senior Market Manager in Frankfurt am Main
      Recommend
      CEO Approval
      Business Outlook

      Pros

      In my nearly 4 years with the company I have to say it has far exceeded my expectations. They take great steps towards improving on a daily basis and the management team both in China and Europe is brilliant. It might sound strange to anyone working in a Chinese company but I have never had so much freedom to organize my day and follow on targets as I have had with Trip.com.

      Cons

      It takes time to get over some cultural differences and the speed of changes in the company. Certainly not everyone is up for the challenge but for me that is not necessary a bad thing.

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    6. 4.0
      Current Employee, more than 1 year

      Review

      May 5, 2021 - Market Executive in Dubai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice team dynamic, fixed hours

      Cons

      The company is currently very KPI focused

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    7. 5.0
      Current Employee

      BD Manager

      Apr 24, 2021 - Business Development Manager in Shanghai, Shanghai, Shanghai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      the interview process of is fast

      Cons

      no cross-function interview & no feedback if on internal recommendations

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    8. 4.0
      Current Employee, more than 1 year

      Work Life Balance

      Mar 22, 2021 - Market Executive in Manila, Manila, Manila
      Recommend
      CEO Approval
      Business Outlook

      Pros

      As the work is related to sales, everyday is a learning activity, challenge and collaboration.

      Cons

      With my one year as an employee for the company, everything was laid out to me. No cons for me.

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      2 people found this review helpful
    9. 1.0
      Former Employee, less than 1 year

      stress overload, inhumane

      May 7, 2021 - Service Customer Advisor in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great colleagues, new office premises, adequate working equipment provided

      Cons

      too much stress, constant pressure, call center ambiance all about productivity, empty promises, abusive working pattern, no managerial support, no work/life balance at all.

      1 person found this review helpful
    10. 1.0
      Current Employee, more than 3 years

      just horrible

      May 6, 2021 - Senior Product Manager in Shanghai, Shanghai, Shanghai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      relatively speaking, wlf in Chinese internet industry

      Cons

      everything else besides people slacking off all days here

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    Viewing 1 - 10 of 111 Reviews

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