TripAdvisor Reviews | Glassdoor

TripAdvisor Reviews

Updated July 23, 2017
146 reviews

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5.0
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TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
121 Ratings

146 Employee Reviews

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Pros
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  1. Featured Review

    Helpful (2)

    "Excellent company - values, goals, teamwork"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Ewing, NJ
    Former Employee - Director in Ewing, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (More than 3 years)

    Pros

    Working with highly competent, high performing teams. Respectful working environment. Dynamic product development.

    Cons

    Challenging stretch goals, not necessarily a bad thing!

    Advice to Management

    I have a lot of respect for Steve Kaufer, I've learned a lot from him on how to lead and how to grow a mission into a solid company without losing the startup charm.

    TripAdvisor Response

    Jan 4, 2017 – Chief People Officer

    Thank you for your thoughtful feedback. We’re very proud of the culture and hardworking teams at TripAdvisor. Thank you for being a dedicated member of our team for the past several years,and for... More


  2. "Overally Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Needham, MA
    Current Employee - Engineer in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 3 years)

    Pros

    Friendly and positive culture, Great Perks. Colleagues are very smart and easygoing to work with. Most everyone (95%) are nice and willing to help others. Definitely a great place for both working hard and playing hard.

    Cons

    n/a not much, mostly good

    Advice to Management

    would be good to have a better engineer rotation program or career advancement program

    good engineer bad leadership when senior engineer acting as Technical Manager without going through proper vesting and review. Wish all leadership positions were more carefully chosen.

  3. "Design and Copywriting Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Design and Copywriting in Needham, MA
    Former Intern - Design and Copywriting in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor as an intern (Less than a year)

    Pros

    The building is amazing and comfortable to work in. Everybody is friendly. It's a low pressure, high reward situation. Overall, a great place to work.

    Cons

    The focus of the things to work on is always the same - using the TripAdvisor. But that's really not bad, just the only con I could come up with


  4. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Needham, MA
    Current Employee - Senior Software Engineer in Needham, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TripAdvisor full-time (More than 3 years)

    Pros

    Smart, happy and reliable coworkers. Your voice gets heard. Great benefits

    Cons

    kind of slow advancement. Sun in my eyes

    Advice to Management

    Darken the windows. The sun can be blinding if you sit near one.

    TripAdvisor Response

    May 12, 2017

    Thanks for your great review and continued dedication to TripAdvisor. I agree that we have a smart and reliable team and great benefits! I encourage you to connect with your manager regarding... More


  5. "A company that definitely worth working for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist in Needham, MA
    Current Employee - Data Scientist in Needham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    The company has been rated as the best place to work for several consecutive years and indeed has a wonderful company culture.

    Cons

    Wish there could be more available the parking area and is located in a more downtown-feeling area. Needham is still dar away from Boston downtown.

    Advice to Management

    I don't really work there for very long so I don't have constructive advice towards the management yet. I might will update in couple years.


  6. "Intern"

    StarStarStarStarStar
    Former Intern - Anonymous Intern in Newton, MA
    Former Intern - Anonymous Intern in Newton, MA
    Recommends

    I worked at TripAdvisor as an intern (Less than a year)

    Pros

    Amazing atmosphere - collaborative and fostering a sense of teamwork and creativity.

    Cons

    Personally didn't have anything I disliked, I see a lot of opportunity to learn and grow.


  7. "Flights Marketing Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Flights Marketing in Needham, MA
    Former Intern - Flights Marketing in Needham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TripAdvisor as an intern (Less than a year)

    Pros

    Working at TripAdvisor headquarters in Needham MA was an amazing experience! I was a summer intern on the Flights team. My manager was wonderful. She encouraged me to work outside of my comfort zone and to learn as much as I could during the time I was there. The work environment is casual but everyone works hard. The office is dog friendly and offers a delicious lunch in the cafeteria every day.

    Cons

    I honestly can't think of a con of working at TripAdvisor.

    TripAdvisor Response

    Feb 10, 2017 – SVP & General Manager, Global Flights Business

    Thanks so much for sharing your thoughts and for your hard work over the summer. We have made significant improvements to our internship program over the past few years and are pleased that the... More

  8. Helpful (3)

    "Best in Boston"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Accounting in Needham, MA
    Current Employee - Staff Accounting in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    Free lunch, 6 kegs, game room, casual dress, great co-workers and hours (for the Finance Department)

    Cons

    Upward mobility can be limited within the department, especially as many co-workers are planning to stay for a long time. Tuition reimbursement is just $5000 per year.

    Advice to Management

    Keep it up.


  9. Helpful (1)

    "Best places to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Needham, MA
    Current Employee - Senior Manager in Needham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than a year)

    Pros

    Bright friendly helpful people. You will always be challenged to do your best work here and the facilities are second to none. Green workplaces and social awareness thru the company's charitable foundation set the tone. The focus is not simply vacations but travel in a broad sense.

    Cons

    Terrible location to commute to by car but there are shuttles to public transportation. Long hours in some groups. Bonus is dependent on being there on the payout date. Stock comp is limited to restricted stock for positions below director level..

    Advice to Management

    Open workstations are very distracting and must reduce productivity. Particularly in finance area.

    TripAdvisor Response

    Jan 4, 2017 – Chief People Officer

    Thanks for your feedback. I couldn’t agree more with your comments about the friendly team, challenging environment and incredible office space that TripAdvisor provides. And as you allude to in the... More


  10. Helpful (1)

    "Content Contributor at TripAdvisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Specialist in Needham, MA
    Former Employee - Content Specialist in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor part-time (Less than a year)

    Pros

    I enjoyed the job, challenging but to the point. I loved the atmosphere at Trip (endearing nickname those of us have given it). Great camaraderie and fellowship with other co-workers. Benefits are a perks, though I was a contract employee. Great long-term place to work. Ability to move up as well.

    Cons

    Very few cons other than people taking advantage of company perks without really investing in the company itself.

    Advice to Management

    There needs to be better oversight and congruency between teams.


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