TripAdvisor Reviews | Glassdoor

TripAdvisor Reviews

Updated July 24, 2017
126 reviews

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4.0
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TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
80 Ratings

126 Employee Reviews

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Pros
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More Pros and Cons

  1. Helpful (3)

    "Great place to work with perks, but be prepared to work for it"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newton, MA
    Current Employee - Anonymous Employee in Newton, MA
    Recommends
    Approves of CEO

    Pros

    The free lunches and summer Fridays! No there are better reasons but those are pretty good. The site is a great product and the culture promotes innovation. People like to get projects moving and make things happen which can be challenging, but yet very satisfying.

    Cons

    People work A LOT. They like stay "lean" and as a result, people work more than other places. This mentality also puts a major strain on engineering and creative resources.

    Hiring can be a bit slow which doesn't help the resources issue.

    Also, people can have a big head about TA which means that it can be slightly unfriendly.

    Advice to Management

    Keep up the good work! I would also push them to create more incentives outside of salary and scheduled bonuses. Everyone works so hard, there should be an incentive for it!


  2. Helpful (2)

    "One of the best places in Massachusetts for software engineers"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Newton, MA
    Current Employee - Software Engineer in Newton, MA
    Recommends
    Approves of CEO

    Pros

    The work is challenging but the results from your efforts are immediate. There is never a shortage of complex problems to solve. The people you work with are all extremely smart, which will force you to perform at your best.

    I feel like I'm constantly learning and improving.

    Cons

    There was a negative vibe going on for a good part 2009 with fears fueled by the economy, but that's completely gone now.

    Advice to Management

    You've set out to hire the smartest people you could find. Get them all involved in product decisions as early as possible.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Associate in Newton, MA
    Current Employee - Marketing Associate in Newton, MA
    Recommends
    Approves of CEO

    Pros

    I loved the people I worked with, I always felt like there was an endless amount of information for someone to teach. I have never been surrounded by so many intelligent people.

    Cons

    TripAdvisor is often unclear in the reasoning for management moves, I wish there was a little more transparency in regards to promotions and performance

    Advice to Management

    Keep up the strong work, TripAdvisor is a very efficiently run business and is a perfect example of speed to market success


  4. Helpful (3)

    "Enjoyed My Time at TripAdvisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Temp in Newton, MA
    Former Employee - Temp in Newton, MA
    Recommends
    No opinion of CEO

    Pros

    Lunch is provided 3 days out of the week!
    Benefits are good from what the full-time employees said.
    Great people to work with.
    Casual dress code.

    Cons

    The computer I used while at TripAdvisor was terrible always shutting down.
    As a temp your not always included in the events and informational meetings.
    I didn't have orientation so I didn't get the background on the company.
    I wasn't offered a full-time position at the end of my contract.

    Advice to Management

    When someone is a temp don't refer to them as an intern.


  5. "Great Expanding Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Boston, MA
    Current Intern - Intern in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor as an intern (Less than a year)

    Pros

    Smart People
    Nice collaboration environment
    free lunch
    high growth

    Cons

    not a clear path for career advance


  6. Helpful (1)

    "Great environment, a little heavy on the management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Newton, MA
    Current Employee - Manager in Newton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than a year)

    Pros

    TripAdvisor treats their employees like gold! The benefits (other than vacation time) are the best around and the people working here are genuinely nice and smart. Truly the best working environment I have ever been in. I may have gained 10 pounds though due to the amazing free lunches and the unlimited "snack" wall.

    Cons

    As I mentioned above, they could be better about vacation time, especially for a travel company. You start with 3 weeks vacation, no personal days. They give "Summer Fridays" but you end up having to put in 40 hours during the week that you take a summer Friday so it doesn't really feel like a perk.

    Also, there are a lot of layers of management that probably do not need to exist. TA could save some money by eliminating a few layers. They can get a lot more productivity out of the staff they currently have.

    Advice to Management

    There could be better training opportunities in general. They bring in outside consultants sometimes but it seems like it would be better to have people on staff full-time since from what I have seen the outside consultants they have for training are not very impressive.


  7. Helpful (1)

    "Great summer experience at TripAdvisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Engineering Intern in Newton, MA
    Current Intern - Software Engineering Intern in Newton, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TripAdvisor as an intern (Less than a year)

    Pros

    - Relaxed hours, atmosphere
    - Free snacks, lunches, break rooms
    - Cooperative, helpful coworkers
    - Fast development cycle, engineers expected to know entire tech stack

    Cons

    - PMs aren't technically inclined, leading to confusion sometimes and them being out of touch of how long it takes to implement things
    - Not much else actually

  8. "Great place to grow your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Boston, MA
    Current Employee - Account Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 5 years)

    Pros

    Your job is only as great as the people you work with and they are great people that are willing to work with you to get the job done.

    Cons

    It's slowly starting to get a little corporate back at HQ.

    Advice to Management

    Please keep TA culture from becoming too corporate.


  9. "In a fast paced world TripAdvisor can take you places"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Newton, MA
    Former Employee - Anonymous Employee in Newton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (More than a year)

    Pros

    Work environment is comfortable, people are friendly and the work is challenging. The company is always looking for new things to do and quick implementations to get things going.

    Cons

    Speed doesn't win in all departments. Unfortunately this mantra is carried over to too many things which can lead to rushed results and poor planning. Hiring for senior positions is typically done from BIG companies. Not a lot of promotion from within for Director VP etc...

    Advice to Management

    Keep up the good work focusing on the customer needs. Keep innovating, but look inward for talent and create that HR training program that has been discussed for 3 yrs.


  10. Helpful (1)

    "Overall is a good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer Manager in Newton, MA
    Former Employee - Engineer Manager in Newton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (More than a year)

    Pros

    Friendly working environment, Employee are helpful and friendly to each other

    Cons

    The website has been the same for many many years, a little slow in the innovation side


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