TripAdvisor Reviews | Glassdoor

TripAdvisor Reviews

Updated July 2, 2017
125 reviews

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4.0
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TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
80 Ratings

125 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Robust processes and less stressful than usual internet companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    A helping environment with people-centric culture.

    Cons

    If not in HQ, then you might miss on a lot of things especially all the tasks move slower.


  2. Helpful (1)

    "Decent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Positive Outlook
    No opinion of CEO

    I worked at TripAdvisor full-time (More than 3 years)

    Pros

    Decent salary and travel benefits. Nice office and location and nice people on the whole. Some promotion and bonus opportunities

    Cons

    Not many engineers in London, so somewhat left out of the loop. US managers can impose US work ethic (don't take those holidays), and not appreciate your work.

    TripAdvisor Response

    Jul 11, 2017

    Thanks for your review and I appreciate your positive remarks about your coworkers and our London office. As is true with any global company, having offices around the world presents unique... More

  3. "Sales Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Executive in Dublin, Co. Dublin (Ireland)
    Current Employee - Inside Sales Executive in Dublin, Co. Dublin (Ireland)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than a year)

    Pros

    Great company, good senior management. Very good salary. Real good benefits. Good training and work environment.

    Cons

    Need to improve sales processes and fine tuning the sales product portfolio. Need a sales enablement support in Dublin office. Career path and opportunities need more attention by the company.

    Advice to Management

    Work from home bonus days and unpaid annual leave.


  4. "Good to employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Needham Heights, MA
    Current Employee - Senior Manager in Needham Heights, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 5 years)

    Pros

    Great employee benefits and nice offices globally. Most of the people are really smart and great to work with and it's generally a nice environment to work in.

    Cons

    Career progression can be somewhat limited.

    Advice to Management

    HR business partners in the global offices (outside of headquarters) would help make people feel stronger about career advancement opportunities.


  5. "Great workplace with good vision and leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Singapore (Singapore)
    Former Employee - Sales in Singapore (Singapore)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (More than a year)

    Pros

    TripAdvisor is a forward thinking company which has fantastic benefits, including health and wellness, which is essential in this day and age. The team I was in was allowed flexi working when needed, which boosted morale.

    Cons

    Sometimes it's not possible to have insights into key decisions which directly affect your work and/or commissions (for sales folks), until it's too late too to make any significant adjustments, to be fair. Also not much career progression opportunities

    Advice to Management

    Design actionable career paths that is sticky enough for employees to rough out the tough times, with clearly defined progression paths, and to be recognized and rewarded timely, to retain good talent.

    TripAdvisor Response

    May 26, 2017 – SVP, Global Sales

    Thanks so much for your feedback. It sounds like overall you had a positive experience working at TripAdvisor and I’m glad to hear it! I appreciate your comments regarding career progression. We... More


  6. "Bonne culture d;entreprise, peu d'evolution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in London, England (UK)
    Current Employee - Account Manager in London, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Jeune équipe, bonne culture d'entreprise, bonne ambiance, les choses avancent vite et on apprend tous les jours

    Cons

    Peu de possibilité de progression, peu de formations complémentaires, croissance personnel limitée

    Advice to Management

    Avoir des evaluations tous le trimestres.


  7. "Nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    No opinion of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    Great people. Nice office. Classic benefits package and a few perks (could be better when you see what other big internet companies offer)

    Cons

    Inefficient processes typical of a big US group

    Advice to Management

    streamline all those tool s& processes

  8. "Customer Service Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Oxford, England (UK)
    Former Employee - Customer Service Advisor in Oxford, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor (More than a year)

    Pros

    - good working atmosphere
    - very nice office in Oxford
    -decent pay

    Cons

    - difficult to advance within the company

    Advice to Management

    - do more internal careers programs


  9. Helpful (1)

    "BD role in London"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partnerships in London, England (UK)
    Former Employee - Partnerships in London, England (UK)
    Neutral Outlook

    Pros

    Reliable market leader company with skilful colleagues. Good benefits but mainly for permanents.

    Cons

    Very micro-managed. Outside of US HQs, opportunities are only mainly around Sales.


  10. Helpful (1)

    "Editor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at TripAdvisor full-time

    Pros

    great content, lifestyle and office

    Cons

    management very advertorial oriented.


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