TripAdvisor Reviews | Glassdoor

TripAdvisor Reviews

Updated April 19, 2017
408 reviews

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Full-time Part-time

408 Employee Reviews

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Pros
Cons
  • tons of video meetings, work life balance is not good in my team (in 11 reviews)

  • Poor upper management and confusion in the direction of the company (in 19 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good sales school"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oxford, OH
    Former Employee - Anonymous Employee in Oxford, OH

    Pros

    You will be given exclusive opportunity to do sales and achieve challenging targets with some support from other departments who will make your life easier.

    Cons

    You will feel confused about the value proposition and might doubt if product is worth its price.


  2. Helpful (3)

    "A rocket ship of a company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Needham, MA
    Former Employee - Product Manager in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (More than a year)

    Pros

    Amazing team members. Very intelligent, thoughtful and nice. They encourage employees to try new things, not to fear failure.

    Cons

    There are several management layers, so career growth can be quite slow.

    Advice to Management

    Keep up with the awesome work!


  3. Helpful (5)

    "Cool place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Palo Alto, CA
    Current Employee - Senior Software Engineer in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    Neat benefits, awesome coworkers, good work-life balance.
    CEO is great and approachable, some levels of upper management are really good and easily accessible.

    Cons

    Could give back to the engineering community (open sourcing).
    Sometimes, feature development takes precedence as it helps revenue but at the cost of bad engineering.
    Have encountered that one bad apple too.

    Advice to Management

    Product Managers need to understand platforms before developing features on those platforms. Mobile apps need refined experience.

    TripAdvisor Response

    Apr 26, 2016

    I’m pleased to read your positive remarks about our benefits and the management team at TripAdvisor and I appreciate your constructive feedback regarding the product and engineering teams . We ... More


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  5. Helpful (15)

    "Hellish Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Current Employee - Anonymous Employee in Needham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Free food and a nice space to work in, that's about it.

    Cons

    The sales function is as dysfunctional as any place I have ever worked! The lack of vision and amount of micromanagement is astounding. The senior leadership team is amazingly out of touch with what drives a engagement and motives employees to perform at high levels.

    Advice to Management

    Get some HR leadership that can help the CEO understand how ineffective he is and to have enough courage to influence his growth.

    TripAdvisor Response

    May 10, 2016 – Chief People Officer

    Although I am very sorry to hear that your work experience has not been positive, I appreciate the feedback. I would sincerely welcome the opportunity to talk with you in person about your concerns ... More


  6. Helpful (1)

    "Great Company with a Vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (Less than a year)

    Pros

    Catered Lunches
    Opportunity to work on great products
    Excellent benefits (health, 401K, tuition reimbursement)
    Work with really smart people

    Cons

    limited mobility to move across teams

    Advice to Management

    check in with employees on their goals

    TripAdvisor Response

    Apr 12, 2016 – Chief People Officer

    Thank you for taking the time to leave your comments. I’m happy to read that you enjoyed your colleagues, and our many great benefits while working at TripAdvisor. Since joining TripAdvisor ... More


  7. Helpful (15)

    "Micromanaged plus ignorant/incompetent manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Current Employee - Anonymous Employee in Needham, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor (Less than a year)

    Pros

    Just the free food and office!!! Because the rest is just sales pitch. All other benefits is for the engineers and some other departments.

    Cons

    Gave 1 star for the free food. I took the job here because of the name TA has and the benefits. I regret my decision so much because the benefits TA offers are only for the engineers and every other department. In my department we are seriously micromanaged and we have the most ignorant manager one can ever have. He doesn't know anything, every time we ask him a question he tells us to ask someone else. He is just sitting there and looking at numbers and gets paid a lot of money. He doesn't know how to talk to people despite all the training TA supposedly offers to their managers. There is no work life balance. I felt so motivated when I started but they easily rub happiness off your face when you find out that everything your recruiter said was mostly a sales pitch. I never felt more unhappy at a company. I drag coming in everyday and honestly I can't wait to leave, this place, better to say my department is giving me depression. I just wish u had applied to a different department, I do not want to wait a year to move elsewhere.

    Advice to Management

    Stop the micromanagement. People QUIT their BOSS not the company.

    TripAdvisor Response

    May 11, 2016 – Chief People Officer

    Thank you for your comments, although it’s disappointing to read that you’re so unhappy here. We do offer our full health and welfare benefits package to all regular full time employees at ... More


  8. Helpful (5)

    "Many great reasons to stay, but..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Needham, MA
    Current Employee - Product Manager in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 5 years)

    Pros

    Have you seen the new office? It's wonderful! Heard about the no a$$h0l3 policy? It's true! Free, catered lunches, alcohol, snacks and coffee (iced or hot)? Check. A cooperative, self-starter culture and talented co-workers? Check and check. There are so many wonderful things that make working at TripAdvisor great.

    Cons

    As the company morphs into a large, corporate entity, the values are getting lost in a mountain of meetings, quarterly reviews and daily progress reports. Doubtless the company will rediscover its identity (something it is serious about), but not before a few good folks decide it's time to move on.

    Advice to Management

    Have a consistent culture and set of values across all teams. For example, there is such a HUGE disparity between how managers interpret 'flexible hours' across the company (from 'that's fine' to 'that's not possible'). Definitely a big difference between how this was interpreted just a handful of years ago.

    TripAdvisor Response

    Apr 7, 2016 – SVP, Product

    Thank you for your feedback and it’s great to see that you’re enjoying the culture and many great benefits that we offer here at TripAdvisor. I appreciate your thoughtful remarks regarding our ... More


  9. Helpful (6)

    "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Newton, MA
    Current Employee - Sales Executive in Newton, MA

    Pros

    Overall a great company. Benefits are amazing and work life balance is very good.

    Cons

    not a lot of advancement or career growth opportunities that are defined


  10. Helpful (2)

    "Good Pay, nice environment. Boring people, anti-social"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend

    Pros

    Great pay, people are generally quite nice. Lots of office perks.

    Cons

    Silent, anti-social environment. people are pretty uptight.

    Advice to Management

    loosen up

    TripAdvisor Response

    Apr 6, 2016 – Chief People Officer

    Thank you for your comments. I’m glad to see that you enjoyed the benefits that we offer. Regarding the office environment, our office experience team works hard to provide an environment that that ... More


  11. Helpful (2)

    "Love it, speed wins"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Needham, MA
    Current Employee - Software Engineer in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than a year)

    Pros

    Flexible, nice benefits, great company in greater Boston area. Nice free lunch with different choices. Commute is good, right next to 95

    Cons

    No so much, but I think the software infrastructure could be better if we spend more time to improve it, instead of focusing on revenue.

    Advice to Management

    Great team

    TripAdvisor Response

    Mar 17, 2016

    Thank you for your comments. We’re glad to see that you’re enjoying your experience and the benefits at TripAdvisor. We appreciate your feedback regarding the software infrastructure. You are ... More


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