TripAdvisor Reviews | Glassdoor

TripAdvisor Reviews

Updated March 19, 2017
401 reviews

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Full-time Part-time

401 Employee Reviews

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Pros
Cons
  • tons of video meetings, work life balance is not good in my team (in 11 reviews)

  • Poor upper management and confusion in the direction of the company (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management team
    Excellent engineering talents
    Great office buildings
    Free beverages and food
    Execellent free lunches
    Gym
    Great overall benefits

    Cons

    I can't really come up any cons -- it's a great company.

    Advice to Management

    Keep up the great work!

    TripAdvisor Response

    Jun 10, 2016 – Chief People Officer

    Thanks for taking the time to share your feedback about your work experience at TripAdvisor. We try hard to make this a terrific place to work, and we are glad to hear that your experience reflected ... More


  2. Helpful (4)

    "Good Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at TripAdvisor full-time

    Pros

    Lots of perks, great for younger employee
    New office space
    pro dogs
    Charitable Foundation give a lot of money to local 501c3s
    Tuition reimbursement

    Cons

    Definite favoritism toward the ENG team
    Pay scale isn't industry standard, at least for the language professionals
    Contract workers have weird rules
    Remote worker policy not defined, some can some can't.

    Advice to Management

    Better policy for contract and remote workers.

    TripAdvisor Response

    Jun 10, 2016 – Chief People Officer

    Thank you for your feedback. We’re proud of our office benefits and perks as well as the global impact of our charitable foundation. With regard to our pay scale, we use market benchmarks to ensure ... More


  3. Helpful (16)

    "Great Benefits - AWEFUL Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits - Free food, healthcare, snacks, events, etc

    Cons

    Manager
    - Micromanagement
    - Fear Tactics - When a mistake happened, instead of "Here is what you did wrong, let's work together and make sure this won't happen moving forward". He/She would "Tell me what you did wrong. Why did you do THAT? How can I trust you anymore? That's it, I'm taking you from key accounts."
    - Unapproachable - He/She would say "If you have any questions, let me know". When asked, he/she responded, "Read through all the documents and figure it out yourself. Get back to me when you can't find the answer."

    Work Environment
    - Boring

    Advice to Management

    Employees should have the option to do yearly review of their manager.


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  5. Helpful (1)

    "Good sales school"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oxford, OH
    Former Employee - Anonymous Employee in Oxford, OH

    Pros

    You will be given exclusive opportunity to do sales and achieve challenging targets with some support from other departments who will make your life easier.

    Cons

    You will feel confused about the value proposition and might doubt if product is worth its price.


  6. Helpful (3)

    "A rocket ship of a company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Needham, MA
    Former Employee - Product Manager in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (More than a year)

    Pros

    Amazing team members. Very intelligent, thoughtful and nice. They encourage employees to try new things, not to fear failure.

    Cons

    There are several management layers, so career growth can be quite slow.

    Advice to Management

    Keep up with the awesome work!


  7. Helpful (5)

    "Cool place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Palo Alto, CA
    Current Employee - Senior Software Engineer in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    Neat benefits, awesome coworkers, good work-life balance.
    CEO is great and approachable, some levels of upper management are really good and easily accessible.

    Cons

    Could give back to the engineering community (open sourcing).
    Sometimes, feature development takes precedence as it helps revenue but at the cost of bad engineering.
    Have encountered that one bad apple too.

    Advice to Management

    Product Managers need to understand platforms before developing features on those platforms. Mobile apps need refined experience.

    TripAdvisor Response

    Apr 26, 2016

    I’m pleased to read your positive remarks about our benefits and the management team at TripAdvisor and I appreciate your constructive feedback regarding the product and engineering teams . We ... More


  8. Helpful (14)

    "Hellish Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Current Employee - Anonymous Employee in Needham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Free food and a nice space to work in, that's about it.

    Cons

    The sales function is as dysfunctional as any place I have ever worked! The lack of vision and amount of micromanagement is astounding. The senior leadership team is amazingly out of touch with what drives a engagement and motives employees to perform at high levels.

    Advice to Management

    Get some HR leadership that can help the CEO understand how ineffective he is and to have enough courage to influence his growth.

    TripAdvisor Response

    May 10, 2016 – Chief People Officer

    Although I am very sorry to hear that your work experience has not been positive, I appreciate the feedback. I would sincerely welcome the opportunity to talk with you in person about your concerns ... More


  9. Helpful (1)

    "Great Company with a Vision"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brooklyn, NY
    Former Employee - Anonymous Employee in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (Less than a year)

    Pros

    Catered Lunches
    Opportunity to work on great products
    Excellent benefits (health, 401K, tuition reimbursement)
    Work with really smart people

    Cons

    limited mobility to move across teams

    Advice to Management

    check in with employees on their goals

    TripAdvisor Response

    Apr 12, 2016 – Chief People Officer

    Thank you for taking the time to leave your comments. I’m happy to read that you enjoyed your colleagues, and our many great benefits while working at TripAdvisor. Since joining TripAdvisor ... More


  10. Helpful (15)

    "Micromanaged plus ignorant/incompetent manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Current Employee - Anonymous Employee in Needham, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor (Less than a year)

    Pros

    Just the free food and office!!! Because the rest is just sales pitch. All other benefits is for the engineers and some other departments.

    Cons

    Gave 1 star for the free food. I took the job here because of the name TA has and the benefits. I regret my decision so much because the benefits TA offers are only for the engineers and every other department. In my department we are seriously micromanaged and we have the most ignorant manager one can ever have. He doesn't know anything, every time we ask him a question he tells us to ask someone else. He is just sitting there and looking at numbers and gets paid a lot of money. He doesn't know how to talk to people despite all the training TA supposedly offers to their managers. There is no work life balance. I felt so motivated when I started but they easily rub happiness off your face when you find out that everything your recruiter said was mostly a sales pitch. I never felt more unhappy at a company. I drag coming in everyday and honestly I can't wait to leave, this place, better to say my department is giving me depression. I just wish u had applied to a different department, I do not want to wait a year to move elsewhere.

    Advice to Management

    Stop the micromanagement. People QUIT their BOSS not the company.

    TripAdvisor Response

    May 11, 2016 – Chief People Officer

    Thank you for your comments, although it’s disappointing to read that you’re so unhappy here. We do offer our full health and welfare benefits package to all regular full time employees at ... More


  11. Helpful (7)

    "Vary from team to team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    free snacks, free lunch. smart people.

    Cons

    tons of video meetings, work life balance is not good in my team.

    TripAdvisor Response

    Apr 11, 2016

    Thank you for your feedback. Finding the exact right ratio of meeting time vs project time and work-life balance is a challenge for many organizations. As a speed wins company, we definitely try to ... More



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