TripAdvisor Reviews | Glassdoor

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TripAdvisor Reviews

Updated January 11, 2018
298 reviews

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  1. "more about quantity than quality (freelance writers)"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Freelancer - TripBod in Remote, OR
    Current Freelancer - TripBod in Remote, OR

    Pros

    You'll work with other nice people, the name is big and I guess something comes with that. It's pretty easy to 'do a good job', in the sense that there don't seem to be high standards for the quality of writing.

    Cons

    You literally are one of a million, nobody knows who you are, nobody cares, and it won't even be a foot in the door if you later apply for full-time positions. You'll never get any feedback on your work, and even though you'll get a lot of assignments at first, they definitely trickle out.

    Advice to Management

    maybe focus on fewer writers and strive for some quality (though maybe that's not really what the site itself is about...?).


  2. Helpful (1)

    "A good company to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Boston, MA
    Current Employee - Software Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very nice people, nice office

    Cons

    didn't see any cons at the moment, people at just so nice here

    TripAdvisor Response

    Jul 18, 2016 – VP, Engineering, Vacation Rentals

    Thanks for taking the time to leave your feedback. Glad to see that you’re enjoying your experience at TripAdvisor.

    -Sugata Mukhopadhyay , VP Engineering

  3. Helpful (7)

    "really depends who your manager is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Current Employee - Anonymous Employee in Needham, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than a year)

    Pros

    good benefits, good salary, can be good if you luck out and get a decent manager who is supportive and encouraging

    Cons

    poor work/life balance, long hours, little support from managers, no advancement opportunity, very little chance to learn

    Advice to Management

    encourage your employees who want to learn more instead of driving them away with unattainable goals


  4. Helpful (1)

    "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Needham, MA
    Current Employee - Senior Product Manager in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 3 years)

    Pros

    Great new building - really makes a difference in work effectiveness. Right away you get to work on big, impactful projects.

    Cons

    Bigger company so red tape in getting things done. Spend a lot of time coordinating with other teams and getting buy in. Pay is not competitive.

    TripAdvisor Response

    Jul 25, 2016 – SVP, Product

    Thanks for your feedback. I'm glad to see that you're enjoying the new building and impactful work that we do here. I appreciate your comments surrounding project coordination and buy in. Finding... More


  5. "People Really Seem To Like Trip"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at TripAdvisor as an intern

    Pros

    There truly seems to be actual comradely around the office. The company gives employees really good perks and benefits.

    Cons

    Some people might not like location, but the building itself is great.

    Advice to Management

    Continue to go after a small company feel; it's critical for morale and team spirit.


  6. Helpful (5)

    "Cool place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Palo Alto, CA
    Current Employee - Senior Software Engineer in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    Neat benefits, awesome coworkers, good work-life balance.
    CEO is great and approachable, some levels of upper management are really good and easily accessible.

    Cons

    Could give back to the engineering community (open sourcing).
    Sometimes, feature development takes precedence as it helps revenue but at the cost of bad engineering.
    Have encountered that one bad apple too.

    Advice to Management

    Product Managers need to understand platforms before developing features on those platforms. Mobile apps need refined experience.

    TripAdvisor Response

    Apr 26, 2016

    I’m pleased to read your positive remarks about our benefits and the management team at TripAdvisor and I appreciate your constructive feedback regarding the product and engineering teams . We... More


  7. Helpful (15)

    "Hellish Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Current Employee - Anonymous Employee in Needham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Free food and a nice space to work in, that's about it.

    Cons

    The sales function is as dysfunctional as any place I have ever worked! The lack of vision and amount of micromanagement is astounding. The senior leadership team is amazingly out of touch with what drives a engagement and motives employees to perform at high levels.

    Advice to Management

    Get some HR leadership that can help the CEO understand how ineffective he is and to have enough courage to influence his growth.

    TripAdvisor Response

    May 10, 2016 – Chief People Officer

    Although I am very sorry to hear that your work experience has not been positive, I appreciate the feedback. I would sincerely welcome the opportunity to talk with you in person about your concerns... More

  8. Helpful (16)

    "Micromanaged plus ignorant/incompetent manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Current Employee - Anonymous Employee in Needham, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor (Less than a year)

    Pros

    Just the free food and office!!! Because the rest is just sales pitch. All other benefits is for the engineers and some other departments.

    Cons

    Gave 1 star for the free food. I took the job here because of the name TA has and the benefits. I regret my decision so much because the benefits TA offers are only for the engineers and every other department. In my department we are seriously micromanaged and we have the most ignorant manager one can ever have. He doesn't know anything, every time we ask him a question he tells us to ask someone else. He is just sitting there and looking at numbers and gets paid a lot of money. He doesn't know how to talk to people despite all the training TA supposedly offers to their managers. There is no work life balance. I felt so motivated when I started but they easily rub happiness off your face when you find out that everything your recruiter said was mostly a sales pitch. I never felt more unhappy at a company. I drag coming in everyday and honestly I can't wait to leave, this place, better to say my department is giving me depression. I just wish u had applied to a different department, I do not want to wait a year to move elsewhere.

    Advice to Management

    Stop the micromanagement. People QUIT their BOSS not the company.

    TripAdvisor Response

    May 11, 2016 – Chief People Officer

    Thank you for your comments, although it’s disappointing to read that you’re so unhappy here. We do offer our full health and welfare benefits package to all regular full time employees at... More


  9. Helpful (7)

    "Vary from team to team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer
    Current Employee - Software Engineer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    free snacks, free lunch. smart people.

    Cons

    tons of video meetings, work life balance is not good in my team.

    TripAdvisor Response

    Apr 11, 2016

    Thank you for your feedback. Finding the exact right ratio of meeting time vs project time and work-life balance is a challenge for many organizations. As a speed wins company, we definitely try to... More


  10. Helpful (1)

    "Great people, great benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The environment is casual, super friendly and the benefits are very impressive.

    Cons

    Really can't think of any.

    TripAdvisor Response

    Apr 1, 2016 – Chief People Officer

    Thanks for your positive comments. We are pleased that you enjoy being a TripAdvisor employee!

    Beth Grous
    Chief People Officer


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