TripAdvisor Reviews | Glassdoor

TripAdvisor Reviews

Updated September 20, 2017
446 reviews

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446 Employee Reviews

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  1. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brooklyn, NY
    Current Employee - Anonymous Employee in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    TripAdvisor is a great company and the culture is really nice. There are lots of great perks from free food, to insurance, and money to spend on fitness.

    Cons

    People get promoted easily up the organization because they are smart and ambitious. However, these people have no people managing skills whatsoever.


  2. Helpful (5)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Newton, MA
    Current Employee - Anonymous Employee in Newton, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Great opportunities to learn new skills and move around the organization if you're motivated. Very good on work-life balance if you're on the right team.

    Cons

    Sr Management isn't decisive enough-- they let things like reorgs and responsibility changes fester for a long time before making them official-- long enough so that everyone knows something is coming, but doesn't know what.

    Advice to Management

    Stop pitting team against team and creating siloes. Let the teams work together to achieve the best outcomes for the company.

    TripAdvisor Response

    Sep 12, 2016 – Chief People Officer

    Thanks for your comments, and I’m glad to see that you're enjoying the career mobility and work-life balance that TripAdvisor offers. The senior management team agrees that teams working together... More

  3. Helpful (2)

    "Flexible company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Palo Alto, CA
    Current Employee - Senior Software Engineer in Palo Alto, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    Flexibility in time and location of work
    Fast paced
    Operates like s startup
    Minimal politics
    Collaborative environment
    Processes are open to change and improvement without a ton of red tape

    Cons

    Fast paced
    Collaborative, but each teams decisions can easily influence other teams, so communication is key
    Teams are highly distrusted across US and Canada

    TripAdvisor Response

    Aug 29, 2016

    Thank you for taking the time to leave your feedback. We definitely pride ourselves on several of the attributes that you mentioned- “speed wins”, collaboration, and our start up like environment... More


  4. Helpful (6)

    "Great growing company. Lots of opportunity for those who are patient."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Content Specialist in Needham, MA
    Current Employee - Content Specialist in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 5 years)

    Pros

    Great benefits. Smart people. Beautiful office in Needham. 5 day a week free lunch, with huge variety.
    Online courses to improve skills.

    Cons

    Advancement is slow and generally you need to be doing the work of the next level before you get the promotion.

    Advice to Management

    Continue listening to your employees


  5. Helpful (3)

    "Great perks! Intense Interview process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Needham, MA
    Former Employee - Anonymous Employee in Needham, MA
    Recommends
    Neutral Outlook

    I worked at TripAdvisor full-time

    Pros

    The office space at TripAdvisor is undeniably enticing - the food and snacks keep employees productive and happy, dogs are allowed into the office which is great for morale, and the gym and adjustable desks (standing or sitting!) help with the type of work that keeps you at the computer all day.

    Cons

    The amount of work can become overwhelming and repetitive, and it seems to take quite a while to move up in the company, if that is your goal. It's an incredibly quickly expanding startup, so this may have something to do with it. It's for the right type of person, and that's probably why the interviewing process was so extensive and long as well.

    Advice to Management

    I had a disappointing experience when it comes to communication between the departments. I had to wait many many weeks to hear back from a job application, while HR was all the while telling me I'd hear back this week, two more days, etc. It's understandable that a hiring decision takes a while, but the miscommunications on that front were misleading.


  6. Helpful (1)

    "A good company to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Boston, MA
    Current Employee - Software Engineer in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very nice people, nice office

    Cons

    didn't see any cons at the moment, people at just so nice here

    TripAdvisor Response

    Jul 18, 2016 – VP, Engineering, Vacation Rentals

    Thanks for taking the time to leave your feedback. Glad to see that you’re enjoying your experience at TripAdvisor.

    -Sugata Mukhopadhyay , VP Engineering


  7. Helpful (7)

    "really depends who your manager is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Needham, MA
    Current Employee - Anonymous Employee in Needham, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than a year)

    Pros

    good benefits, good salary, can be good if you luck out and get a decent manager who is supportive and encouraging

    Cons

    poor work/life balance, long hours, little support from managers, no advancement opportunity, very little chance to learn

    Advice to Management

    encourage your employees who want to learn more instead of driving them away with unattainable goals

  8. Helpful (1)

    "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager in Needham, MA
    Current Employee - Senior Product Manager in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 3 years)

    Pros

    Great new building - really makes a difference in work effectiveness. Right away you get to work on big, impactful projects.

    Cons

    Bigger company so red tape in getting things done. Spend a lot of time coordinating with other teams and getting buy in. Pay is not competitive.

    TripAdvisor Response

    Jul 25, 2016 – SVP, Product

    Thanks for your feedback. I'm glad to see that you're enjoying the new building and impactful work that we do here. I appreciate your comments surrounding project coordination and buy in. Finding... More


  9. "Content Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Content Specialist in Peabody, MA
    Former Employee - Content Specialist in Peabody, MA

    I worked at TripAdvisor full-time (More than a year)

    Pros

    Great work life balance, you're able to get in at 7 and leave at 3.

    Cons

    Compensation Is not the great but for some the benefits outweigh the compensation.


  10. Helpful (12)

    "Uncomfortable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at TripAdvisor full-time

    Pros

    Gym, Cafe, Lobby and security guards are great. Nothing wrong with the atmosphere the place provides.

    Cons

    The work is mundane and there is very little room for movement. It is not a place someone seeking to excel would enjoy.


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