Tripadvisor Manager Reviews | Glassdoor

Tripadvisor Manager Reviews

Updated Apr 2, 2020

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3.6
66%
Recommend to a Friend
73%
Approve of CEO
Tripadvisor President and CEO Stephen Kaufer
Stephen Kaufer
58 Ratings
  1. "Experiences Team is A++++"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Needham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than 5 years

    Pros

    • Extremely smart, motivated colleagues on the Experiences Team. These people have become my extended family and I truly look forward to work each day! I can’t say I’ve had that experience at any other company during my 10+ years in the work force. • Collaborative culture • Lots of opportunities that allow you to try new teams and positions. • Trip is generous with its employees in every way; compensation, benefits, time off, and flexibility.

    Cons

    • Company’s strategies and goals change often but Dermot and fellow management are always honest and transparent.

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    Tripadvisor2019-10-30

    Tripadvisor Response

    November 5, 2019Talent Acquisition Specialist

    Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you found that to be the case. Our goal is to create a place where our employees feel free to share their opinions and ask questions to further their career development.

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  2. "Company cares about its people and customers"

    StarStarStarStarStar
    Current Employee - Technical Manager in Boston, MA

    I have been working at Tripadvisor full-time for more than 3 years

    Pros

    Great headquarters and perks for employees

    Cons

    Nothing too much to say here

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    Tripadvisor2020-04-03
  3. Helpful (1)

    "Phenomenal People, Company is Soul Searching for Now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager in Needham, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tripadvisor full-time for more than 3 years

    Pros

    The people at TripAdvisor are easy going, friendly, caring, and extremely intelligent. They are perhaps some of the most competent people I have ever worked with. Add the great team to phenomenal perks like free lunch, dogs in the office, a fitness center with nice locker rooms, a pub and game room, and you've got a great great place to work.

    Cons

    The company is trying to figure out how to grow its revenue and what it wants to be a five years from now. The vision is a bit hazy so you might find yourself working on a big new initiative, only to find the company is changing directions to another big new initiative. It can be frustrating, but I am hopeful that they will find their way in the next couple of years.

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    Tripadvisor2020-02-12

    Tripadvisor Response

    February 14, 2020Talent Acquisition Specialist

    Thank you for your thoughtful feedback. The people at Tripadvisor are what makes it a great place to work, so hearing directly from employees about how their colleagues positively impact their experience working for us is always great news. We also appreciate that you’ve highlighted some of our office perks. As Tripadvisor continues to evolve, we’re excited to embrace the strategy we have in place.

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  4. "nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tripadvisor full-time for less than a year

    Pros

    good working environments ,collaborative , room to grow

    Cons

    lots of pressure salary not that high

    Tripadvisor2019-12-27
  5. Helpful (1)

    "TripAdvisor/Bokun Boston"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tripadvisor full-time for more than a year

    Pros

    TripAdvisor is a strong Boston (Needham) headquartered company. It's pretty philanthropic which is great. The benefits (health insurance, catered lunches, occasional swag) are strong when compared to other Boston based companies. If you live in Boston, working out of the office next to TD Garden is great. There are 2 floors that contain a few business units (primarily Viator and Bokun) and 2 kitchens. Both kitchens have coffee/beer on tap, and can be a nice place to hang out with coworkers. Work- Life-Balance is also decent. This is a cool company to work at if you're straight out of college, particularly if you work at HQ, since there are more employees/business units to network with.

    Cons

    Boston office location is rough when you need to commute to HQ in Needham, which they even have you do on your first day. The shuttle to HQ takes an hour and the shuttle back to the Boston office takes 90 minutes, which is due to the multiple stops it makes along the way, directly through the city. This is brutal Bokun specific, no matter your role, you will be tasked with a new goal every month. There is zero room for career growth, and skill development is minimal. Compensation is significantly below that of most tech companies in Boston. Furthermore, the product isn't intuitive and is difficult to learn. Half of your day-to-day is spent assisting with support tickets. Individual contributors have a lot of previous experience, but that is ignored by leadership. You're expected to keep your head down and obey orders. If you can do this and like doing this, you're set.

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    Tripadvisor2019-12-27

    Tripadvisor Response

    January 3, 2020Talent Acquisition Specialist

    Thank you for taking the time to provide feedback about your experience of working at TripAdvisor. As our company continues to grow, we are appreciative of ex-employee comments that highlight our strengths as well as areas upon which we can improve. Thank you for acknowledging that we provide a friendly, comfortable and collaborative work environment. We are also pleased to hear that you also enjoyed our extensive benefits. However, we are sorry to hear that you did not feel that the complementary shuttle bus between the Boston office and Needham HQ was beneficial due to the number of stops and traffic congestion. The pick- up/drop offs are scheduled so that as many employees as possible have the opportunity to use the shuttle bus at convenient locations. As our Bokun business continues to grow and develop our business goals and objectives will rapidly change and adapt to meet the evolving and dynamic external environment. To be successful we believe that colleagues need to align and be flexible in their approach to their work so as to maximize their contribution and focus on business priorities. As Never Stop Learning is one of our core values, we support individual development and offer an extensive training curriculum highlighting opportunities to further your career development both within your team and TripAdvisor. Again thank you for your feedback which helps us on our journey to be a great place to work for everyone.

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  6. Helpful (8)

    "Constant state of flux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Media Manager in Needham, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than a year

    Pros

    Catered lunch Most people are nice

    Cons

    Top heavy org with little opportunity for growth unless you know how to navigate the political waters

    Tripadvisor2019-11-04

    Tripadvisor Response

    November 14, 2019Talent Acquisition Specialist

    Thank you for taking the time to provide your feedback. As business priorities shift, the organization must adjust to meet those needs. We aim to publish all of our internal opportunities so that they are accessible for all employees, providing a vehicle for career development.

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  7. Helpful (12)

    "No strategy, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tripadvisor full-time for more than a year

    Pros

    Great benefits and salary. They really do care about employees and treat people well with great benefits and perks.

    Cons

    There is absolutely no strategy from the top down. Leaders are poor, no management experience.

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    Tripadvisor2019-09-20

    Tripadvisor Response

    October 10, 2019Talent Acquisition Specialist

    Thank you for your feedback. As our company continues to grow, we appreciate hearing positive feedback from employees about what we’re doing well. Likewise, we also appreciate hearing about areas we can improve upon. We take pride in providing opportunities for internal growth and do our best to ensure that new managers have training opportunities both through their teams as well as through our Learning and Development training courses.

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  8. "Excellent workplace and great opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Product Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than 3 years

    Pros

    - Excellent atmosphere at the workplace and lots of free food/drinks. - Great opportunities and flexibility to move departments or subsidiaries. - Competitive pay. - Great benefits program.

    Cons

    - Very fast-paced. Not necessarily a con, but strong time management/prioritization skills are required.

    Tripadvisor2019-09-09

    Tripadvisor Response

    September 10, 2019Recruiting Operations Coordinator

    Thank you for sharing your feedback. We’re glad that you're enjoying your experience as part of the TripAdvisor team.

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  9. Helpful (5)

    "Overall great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Tripadvisor full-time for more than 3 years

    Pros

    I really enjoyed my time at TripAdvisor! I was promoted twice during my time there. You definitely have to express interest in being promoted and work very hard at it, but it’s all completely doable. Work life balance was also fantastic!

    Cons

    There are lots of changes happening within the travel industry in general, so jobs and departments of TA can also change really quickly. Be flexible!

    Tripadvisor2019-03-22
  10. Helpful (3)

    "Overall a solid place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in New York, NY
    Recommends
    Neutral Outlook

    I worked at Tripadvisor full-time for more than a year

    Pros

    Fair compensation, great benefits, big enough company that you could move around.

    Cons

    Main office is in Boston so it's not great if you want to find a role in NYC. Pretty hierarchical. Working for one of their acquired companies meant being disconnected from the main company, and having my only real connection be through my GM (only conduit of information).

    Continue reading
    Tripadvisor2018-08-22
Found 78 reviews