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Tripadvisor

Engaged Employer

Tripadvisor

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Tripadvisor Reviews

Updated May 31, 2023

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Found 1,140 of over 1K reviews
3.8
77% Recommend to a Friend
Tripadvisor CEO Matt Goldberg
88% Approve of CEO

Found 1,074 of over 1K reviews

3.8
77%
Recommend to a Friend
88%
Approve of CEO
Tripadvisor CEO Matt Goldberg
Matt Goldberg
39 Ratings

What people are saying about Tripadvisor

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Top Review Highlights by Sentiment

Pros
  • "Great benefits and transparent with what the big picture looks like.(in 181 reviews)
  • "Lots of cool people and a great local brand.(in 152 reviews)
  • "culture is great and inclusive(in 64 reviews)
  • "good work/ life balance(in 56 reviews)
  • "For the most part, great colleagues regardless of rankings who are willing to answer your queries at any time.(in 43 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Tripadvisor and is not affected by filters.

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  1. 5.0
    Former Employee, more than 1 year
    Featured Review

    Amazing Culture & Coworkers!

    Mar 24, 2023 - Talent Acquisition Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers! Tripadvisor employees are some of the most genuine, kind, and supportive group of individuals. Sr. leadership is very down-to-earth, and feedback and ideas are expected and encouraged from every level of the organization. I have to give a special shout out to people ops and talent acquisition who are an incredibly hard working and compassionate team-driven group. Benefits! The reviews don't lie folks. The benefits really are unmatchable, even compared to other large organizations. Flexibility, even within hybrid roles. This is especially true for working parents. For anyone with even a slight interest in travel, it's a FUN, ever-evolving industry. Learning and Development is strongly encouraged, and employee feedback is taken into consideration in many decisions across the org.

    Cons

    As with any large, global company- there are usually many layers to get things done. Sometimes, that makes it difficult to hold true ownership for projects/initiatives, especially when it impacts teams cross-functionally.

    1 person found this review helpful

    Tripadvisor Response

    Thank you for your thoughtful feedback! The people at Tripadvisor are what makes it a great place to work, so hearing directly from former employees about how their colleagues positively impacted their experience working for us is always great news. We also appreciate that you’ve highlighted our benefits. As our company continues to grow, we are appreciative of former employee comments that highlight our strengths as well as areas we can improve upon.

  2. 5.0
    Current Employee

    Great company

    May 9, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work life balance is prioritized, coworkers are smart and care about their work, true team effort

    Cons

    With a large global company, sometimes it is difficult to coordinate between all stakeholders

    Be the first to find this review helpful

    Tripadvisor Response

    Thank you for your thoughtful feedback. The people at Tripadvisor are what makes it a great place to work, so hearing directly from employees about how their colleagues positively impact their experience working for us is always great news. As Tripadvisor continues to evolve, we’re excited to embrace the strategy we have in place.

  3. Join the Tripadvisor team
    See Our Latest Jobs
  4. 4.0
    Current Employee

    Good company to work for

    May 31, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good environment, great coworkers, each day brings new learnings

    Cons

    Not many I can think of

    Be the first to find this review helpful
  5. 4.0
    Former Employee

    good experience

    May 26, 2023 - Customer Success Specialist in Needham, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    amazing teammates, some good managers, great ERGs

    Cons

    salary and commissions tend to be low

    Be the first to find this review helpful

    Tripadvisor Response

    Thank you for highlighting the strength of our company culture and inclusivity. Our goal is to create an environment where everyone feels welcome to share their opinions, challenged by their work and empowered to own their projects. . We are glad you enjoyed being part of the Tripadvisor team, and appreciate you highlighting our strengths as well as our areas of improvement.

  6. 2.0
    Former Employee

    If you want to live paycheck to paycheck you should work here!

    Feb 16, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - The people for the most part are great - Executive leadership has recently changed for the better

    Cons

    - Refuse to do market adjustments for their employees, therefore a number of people are living paycheck to paycheck - No clear path for growth within the company, they prefer to hire from outside - The internal systems are always broken - Operates like a startup putting out one fire after the other despite having 5,000 employees - Severely understaffed - Leadership tends to gaslight (career path, solving issues, career trajectory) - Leadership lacks autonomy despite the silo'd structure - Last but not least, severely underpaid

    Continue reading
    4 people found this review helpful

    Tripadvisor Response

    Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. Our leadership team constantly strives to work together and remain transparent, especially during periods of transition. It is unfortunate that you feel like management communication and alignment on vision are not as strong as they used to be. As a company founded on the principle of transparency, we work hard to ensure internal strategies are communicated and the voices of our employees are heard. During this period of transition, all of our leaders, including Matt, are doing their best to remain transparent. They're working together across all areas of the business to create a strategy that considers the needs of the business as well as the needs of their employees.

  7. 3.0
    Former Employee, more than 1 year

    Every other department seemed to have a blast

    May 11, 2023 - Spanish Bilingual Customer Service Representative in Needham, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The office in Needham was amazing. They had everything I could dream of

    Cons

    Other than a supportive boss - so incredibly micromanaged

    Be the first to find this review helpful

    Tripadvisor Response

    Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.

  8. 4.0
    Former Employee

    Great team

    Mar 23, 2023 - Operations Engineer in Needham, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very open and collaborative team

    Cons

    Not the best to grow career

    Be the first to find this review helpful

    Tripadvisor Response

    Thank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team.

  9. 5.0
    Current Employee, less than 1 year

    The people are great!

    Feb 24, 2023 - Bussiness Development Executive in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team, the benefits are good, the culture is super important for the company and the HR is helpful in so many ways

    Cons

    Salary is not attractive , the bonus is hard to achieve and the KPIs are not reasonable

    Be the first to find this review helpful

    Tripadvisor Response

    Thank you for taking the time to share your feedback as well as highlight the commitment of our employees and the strength of our teams. It's our people that make Tripadvisor a great place to work, so it's always great hearing directly from former employees about how their colleagues positively impacted their experience. Our leadership team strives to create a strategy that best supports the needs of our business and creates competitive opportunity & rewards for our employees.

  10. 4.0
    Current Employee

    Good Company, Lots of Changes

    Mar 15, 2023 - Senior Business Development Executive in Boston, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Culture, Bright Teammates, Great Industry

    Cons

    Don't expect to Travel in this role

    Be the first to find this review helpful

    Tripadvisor Response

    Thank you for taking the time to share your feedback. We are glad you are enjoying being part of the Tripadvisor team, and appreciate you highlighting our strengths.

  11. 5.0
    Former Employee

    Positive environment

    Feb 21, 2023 - Senior Marketing Manager in Arlington, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Positive workplace, great work life balance and generous pay and benefits

    Cons

    TripAdvisor has tough competition with apps constantly coming up doing the same work

    Be the first to find this review helpful

    Tripadvisor Response

    Thank you for taking the time to share your feedback. We're so glad to hear you're enjoying your experience as part of the Tripadvisor team, and appreciate you highlighting our benefits and sense of community.

Viewing 1 - 10 of 1,074 Reviews
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Tripadvisor Reviews FAQs

Tripadvisor has an overall rating of 3.8 out of 5, based on over 1,323 reviews left anonymously by employees. 77% of employees would recommend working at Tripadvisor to a friend and 54% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Tripadvisor employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Tripadvisor. This rating has improved by 3% over the last 12 months.

77% of Tripadvisor employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Tripadvisor 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Tripadvisor to be culture, coworkers, benefits and the cons to be senior leadership, career development, management.

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We’re passionate about nurturing a space that’s inclusive, accessible, and empowering for everyone, on our platform and behind the scenes....More

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Tripadvisor

5 days ago

Company News
We were honored to sponsor and join the Massachusetts Transgender Political Coalition's 13th annual Professionals for Trans Rights event in Boston, MA this week. Thank you MTPC for all you do in advocating for a more equitable and just world for trans+ and non-binary people everywhere! To learn more about MTPC, support their work, and to check out the evenings special event click the link below!
Shared image - Professionals for Trans Rights 2023 - MTPC
Professionals for Trans Rights 2023 - MTPC
www.masstpc.org
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Tripadvisor

13 days ago

Company News
As peak travel season begins, we at Viator are thrilled to share two game-changing announcements. 🏆 First, we’ve unveiled the winners of our 2023 Viator Experience Awards, celebrating the finest global experiences and setting the gold standard in travel adventure. Discover the award-winning activities, tours, and excursions by region here: 🌟 Moreover, we’re turning your dream trips into reality with our “Win Your Wishlist” sweepstakes. Each week from May 15-June 14, a lucky traveler will win $2,000 toward their Viator wishlist. At the end of the month, we’ll announce the grand prize winner of a $7,000 wishlist prize to bring their travel dreams to life! Get the details on how to enter here: https://lnkd.in/gedZBwjk What’s your dream adventure? #ViatorExperienceAwards
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Viator Experience Awards 2023
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Tripadvisor Photos

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Tripadvisor photo of: Swag!
Tripadvisor photo of: HQ reception
Tripadvisor photo of: NYC office
Tripadvisor photo of: Trip HQ is very dog friendly. This is from the annual "Dogs of TripAdvisor" calendar photo shoot.
Tripadvisor photo of: Ribbon cutting ceremony in 2015 of the grand opening of the new headquarters
Tripadvisor photo of: Break Room
Tripadvisor photo of: New HQ
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Glassdoor has 1,323 Tripadvisor reviews submitted anonymously by Tripadvisor employees. Read employee reviews and ratings on Glassdoor to decide if Tripadvisor is right for you.