Triple Point Technology Reviews | Glassdoor

Triple Point Technology Reviews

Updated May 20, 2017
22 reviews

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3.0
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Andrea Pignataro
8 Ratings

22 Employee Reviews

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Pros
  • Everyone works hard to grow the company but work life balance is well respected (in 8 reviews)

  • Good pay, good visibility, excellent work env, good domain knowledge (in 9 reviews)

Cons
  • hire great programmers and ION/acquisition didn't change anything on this front (in 6 reviews)

  • Adoption' of agile scrum without real buy in from top management (in 6 reviews)

More Pros and Cons

  1. "good place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I work with our accounts team and the group is sharp, funny, and driven. It's a great environment and culture, and everyone is mission-driven and effective.

    Cons

    The office is open, and there's often a great energy. But it can get loud sometimes - so I have to go to a more quiet part.

    Advice to Management

    The focus on culture is great. Would love to interact with some of the outer offices a bit more than I do today.


  2. Helpful (3)

    "Strange company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales

    I worked at Triple Point Technology (More than a year)

    Pros

    Triple Point had great software (especially with it's smart acquisitions), there were some outstanding people and the market was white hot. All the ingredients for a super successful organization.

    Cons

    It could have been world class but the culture prevented it being so. But if you look at what was achieved and the money the founders took then it was hardly a failure.

    Advice to Management

    The most important assets you have are your people. Leverage them well and not only will the value of the company be more but the overall feel of the company would be better.

  3. Helpful (15)

    "Great work-life balance but no place for a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Houston, TX
    Former Employee - Senior Business Analyst in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Triple Point Technology full-time (More than 8 years)

    Pros

    Decent pay, time off, and little stress. There is no management involvement so people come and go as they please. If you are happy with the money then this is your place. You'll go nowhere and learn little so don't expect a career here. You'll make decent money and it will give you a great work life balance! There are great people to work with at the lower levels. Management is seldom seen or heard from. Many of them seem smart and are pleasant to work with. They just aren't involved at all.

    I enjoyed working here for eight years and was sad to see it deteriorate over the last few years. A lot of great people left or were let go. I give the place a three, because I enjoyed my fellow employees and felt I was paid fairly. That is a five. Zero career path, culture, and management add up to one .

    Cons

    Zero culture. Management are ghosts. I'm amazed that some of the charismatic leaders don't do more. I assume it is because they aren't empowered so they can't make any real decisions. The software is a must have in the industry yet they can't seem to turn things around. There have been a number of acquisitions over the years and integration between them has always been an issue. Management needs to concentrate on that for a year. You won't receive any communication from corporate except for once a year. The company outlook held every once in a while on a conference call is extremely vague. No details and all about management. They move themselves around a lot and change up their titles and reports. The meetings mean little to the masses. When there are company parties and events you seldom see managers. It's as if those events are done as the bare minimum to remind employees that there is a company still. In the eight years I worked at TPT I never saw one promotion. People left and the usual response was to not back fill them and divide up the work. Occasionally, the job was given to someone internally. A true promotion would be to build a new team or given a new title and not just filling a void because they have to.

    Advice to Management

    Get involved. Communicate. Empower. Provide areas for growth and spend money on clients. It's a relationship that you need to foster. TPT hasn't had a good relationship with their clients and it isn't just because of software issues. There needs to be a clear message from management on the direction of the company. All clients see is less and less employees at the firm. How will things improve with a skeleton crew left? Why would they invest their time AND money in a software solution that doesn't have enough employees to support it? Eventually, you will have to invest money to make money. Things aren't just going to bounce back.

    When a client wants to spend money with you and asks for a quote, deliver it. Taking months to respond is ridiculous. Clients can't plan their budgets and it infuriates them. Empower lower level managers to make decisions. The sales team of a company brings in all the revenue for a company to survive and is why they are paid the most. TPT has decided to circumvent that and essentially has zero sales people. It is up to the product managers to juggle that task. Major flaw! The one Sales executive has had terrible results but still remains. Bring the knowledgeable people back and get rid of that figure head.

    If you want to get more out of your employees then cut the pay and increase the bonus. Make the bonus quarterly and have definitive goals. Employees can end up making the same so it shouldn't be any worry to them. They could though make less or more so they WILL be more engaged. Reviews at TPT are a joke. It takes them five months to complete after the year is up. Big companies with 100x more employees are able to do this quarterly. Empower lower level managers and you could make this happen. You could also make employees share in the profit/loss. You want them to think like owners? Make them owners! As things stand now, you are given your same inflation pay raise each year and whether you kill yourself or coast it means nothing.

    When the CEO is actively involved in hiring an employee at the lowest level you know that the big picture isn't being taken care of. I can't approve of the CEO because I know nothing about him. I couldn't pick him out of a lineup or recall an email he sent to the company (though he makes all the decisions). The company hasn't been making the kind of money it needs to and the solution is to constantly cut staff. Employee morale is low and has been. Management, get out of your offices and talk with your employees. Hit the road and meet with clients. Take them out to dinner. If you don't make these changes this company won't last another year!


  4. Helpful (3)

    "Project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Houston, TX
    Former Employee - Project Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Triple Point Technology full-time

    Pros

    Good place to work. Very professional

    Cons

    Take over has killed the company


  5. Helpful (2)

    "Nice place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The people are smart and hardworking. The salaries are competitive. Management is non existent. You can work from home. Everyone gets along.

    Cons

    Not much room for advancement. The product is old and over-engineered. Don't rely on management to help you with anything.

    Advice to Management

    Continue on the same road and you will end up with people who only care about the money and the holiday party.


  6. Helpful (2)

    "Sr. Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Negative Outlook
    Disapproves of CEO

    Pros

    Worked with lots of good people.

    Cons

    Poor communication from the top - everyone feels left in the dark.


  7. Helpful (3)

    "TPT Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Parsippany, NJ
    Former Employee - Software Engineer in Parsippany, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Has somewhat of a laid back atmosphere.

    Cons

    No real room for growth considering the departments are isolated. Uses old technologies in the office / department that I worked in.

    Advice to Management

    Needs to consider newer technologies and enforce their use quicker.

  8. Helpful (2)

    "Going South"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Westport, CT
    Current Employee - Senior Software Developer in Westport, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Triple Point Technology full-time (More than 3 years)

    Pros

    Work_Life Balance, compensation are all pros in some departments.

    Cons

    Training , Management etc. There is no good policy nor management wants to invest in its employees


  9. Helpful (2)

    "A decent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Houston, TX
    Current Employee - Senior Project Manager in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Triple Point Technology full-time (More than 3 years)

    Pros

    Really great people and a lot of autonomy

    Cons

    Really stupid people in key roles and growing issues after the recent buyout.

    Advice to Management

    Be open as to what will change and if someone is going to be displaced, help them in advance of the notice.


  10. Helpful (4)

    "Completely average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Manager
    Current Employee - Technical Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Triple Point Technology full-time

    Pros

    - competitive salary
    - good benefits
    - open ability to move within the organization
    - does a good job fostering idea generation and collaborative design

    Cons

    - business decisions are often far more reactive than proactive
    - will do anything to land a sale, then leave mess for everyone else to clean up
    - has bought multiple software products over recent years, but if not part of main product line, then you are a second class citizen

    Advice to Management

    While it is understandable that not all products come with same license fees, treat members of different product lines as equals. And just because processes have been in place for years, doesn't mean the practices of newly acquired companies are bad.


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