Troon Golf Reviews | Glassdoor

Troon Golf Reviews

Updated October 11, 2017
19 reviews

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3.0
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Troon Golf Chairman & CEO Dana Garmany
Dana Garmany
4 Ratings

19 Employee Reviews

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Pros
  • If you're a young golfer looking for a summer position, any of the Troon courses are a great place (in 4 reviews)

  • Corporate office gets out at 2 p (in 3 reviews)

Cons
More Pros and Cons

  1. "Good place, friendly people, happy atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salina, KS
    Current Employee - Anonymous Employee in Salina, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Troon Golf part-time (More than 3 years)

    Pros

    The other employees are always happy, there were never many problems with staff. Golf course was well taken care of, and working there allowed you access to play the course!

    Cons

    The pay was pretty bad for the amount of work that you would do, raises never happen, and if you ever got the courage to ask for one it was bad.


  2. Helpful (2)

    "Managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Scottsdale, AZ
    Current Employee - Management in Scottsdale, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Troon Golf full-time (More than 5 years)

    Pros

    Great people to work with on the facility level. Promotions always offered to hard workers. Largest golf course management company in world.

    Cons

    Corporate team struggles to retain employees in key departments. Turnover is insane. In 6 years I've watched the company go from being all about its employees and employee growth, to all about driving its employees to do more than they possibly can. I've watched top level management become bitter, taking it out on associates. At one point, you could ask for advice. Now you ask for advice and you get a "why don't you already know that" answer, followed by ridicule in another area. Some of the best top level leaders in the company have left in the past two years, which paints the picture of a company ready to sell or become surpassed by competition.

    Advice to Management

    Go back to empowering your associates on the ground level and try to understand what they are going through on a daily basis. Don't just dump more and more corporate programs on their lap. Be good at what made you good in the first place, and that is quality. Quantity might make for good pr, but I can assure you the teams on the ground are now just average at all of these programs, not insanely good at a few like the past. Put some effort back into your management teams and reap the rewards. Don't invest in folks that are near retirement. Invest in the younger managers that will carry the company into then future.

  3. "Server"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Troon Golf full-time

    Pros

    The pay was good for job

    Cons

    Lack of flexibility of schedule


  4. Helpful (1)

    "Server/ Bar Keep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in San Jose, CA
    Current Employee - Server/Bartender in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Troon Golf part-time (More than 5 years)

    Pros

    Yearly training and certifications. Work in an upscale restaurant environment. Benefits include golf and gym privileges. Ability to promote.

    Cons

    18% gratuity included on all chits. When members see this charge they rarely tip extra. We rarely leave with cash tips.

    Advice to Management

    Promote within. I think we should have bi-yearly training and wine guidance as well as food training every time we change up the menu. I would also like more transparency for how the gratuities are divided.


  5. "Executive banquet chef"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Troon Golf full-time (More than a year)

    Pros

    good staff works well together

    Cons

    not enough time to prepare


  6. "Troon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Troon Golf full-time

    Pros

    Perks
    Good company values
    Some very successful properties

    Cons

    Benefits
    Work life balance
    Management

    Advice to Management

    Hold all managers including GM to the same standards
    Compensate based on hours as well as experience/ education
    Hire appropriate staff for better work life balance for all
    Hire appropriate people and make them do their jobs


  7. "Stewart"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Steward in Peoria, AZ
    Current Employee - Steward in Peoria, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to meet new people

    Cons

    Long hour and under paid for the work

  8. "Head Golf Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Troon Golf full-time (More than 10 years)

    Pros

    Job Security and Career opportunities

    Cons

    Pay rate and work life balance are poor

    Advice to Management

    Take care of your employees, provide a work life balance and compensate them fairly.


  9. Helpful (1)

    "Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Napa, CA
    Former Employee - Anonymous Employee in Napa, CA
    Recommends
    Negative Outlook

    Pros

    The staff was very kind and always wanted you to succeed. The pay was very good considering what the job entailed.

    Cons

    The staff sometimes did not know what they were doing and could not provide adequate direction and assistance.


  10. "Palmilla Beach Golf Club"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    I worked at Palmilla Beach Golf Club in Port Aransas, Tx. After The management was taken over by Troon Golf, things really improved. The management really cares, stays involved, and is friendly to all employees.

    Cons

    Not much room for advancement. A little strict on employee rules, but overall a great management company to work for.


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