Tropical Smoothie Cafe Reviews | Glassdoor

Tropical Smoothie Cafe Reviews

Updated May 21, 2018
322 reviews

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2.9
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Eric Jenrich
96 Ratings

322 Employee Reviews

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Pros
Cons
  • Expects too much from minimum wage employees with no encouragement (in 25 reviews)

  • Low pay, tedious work, slippery floors (in 15 reviews)

More Pros and Cons

  1. "Great Owners."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Houston, TX
    Former Employee - Assistant Manager in Houston, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Tropical Smoothie Cafe full-time (Less than a year)

    Pros

    Working at Tropical Smoothie is fun and enjoyable.

    Cons

    Customer service industry can be difficult (rude customers).


  2. "Not The Worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tropical Smoothie Cafe part-time

    Pros

    Pay is alright
    A smoothie every shift is fantastic
    Food is delicious
    Discount is generous

    Cons

    Management can be rude
    They employ people that don’t care at all
    Can be a toxic kind of environment

    Advice to Management

    Hire better people. It matters.

  3. "crew leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tropical Smoothie Cafe full-time

    Pros

    fun job, customer interaction, healthy living

    Cons

    hours and management at times

    Advice to Management

    screen your managers


  4. "Great part-time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tropical Smoothie Cafe part-time

    Pros

    You get to learn some delicious recipes and meet many great customers who are health conscious.

    Cons

    Some of the recipes don't make the smoothie very "smooth" and sometimes feels like you're ripping off the customers. Most smoothies aren't healthy unless they are ordered with special requests.

    Advice to Management

    Better training for new comers.


  5. Helpful (1)

    "Ok job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Opener in Wilmington, NC
    Current Employee - Opener in Wilmington, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tropical Smoothie Cafe full-time (More than a year)

    Pros

    Hours, regular customers, opening, creating par list, counting drawers, making caterings

    Cons

    Not getting free food, rushes, no one really likes working there, drama, sometimes you dont get a break, training mass majority new people

    Advice to Management

    Please hire more people in summer, don't down talk to people, quit expecting emplyees to act like their job is their priority when they are in college, it drains the life out of you


  6. "Shift Leader"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tropical Smoothie Cafe part-time

    Pros

    Fun summer job, great coworkers and reasonable expectations

    Cons

    poor management, really boring when slow, customers take their smoothies seriously

    Advice to Management

    Be more organized and better job anticipating shortage of ingredients


  7. "Experience so far"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tropical Smoothie Cafe full-time

    Pros

    Relaxed environment, job tasks are not difficult at all.

    Cons

    Slight unorganization and understaffed at times.

  8. "Over pretty good."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Cedar City, UT
    Former Employee - Team Member in Cedar City, UT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Tropical Smoothie Cafe part-time (Less than a year)

    Pros

    Great atmosphere, friendly people, good pace to work at.

    Cons

    Over staffing hiring people just to lay them of for being over staffed.

    Advice to Management

    None


  9. "Experience Depends on Franchise Owner"

    StarStarStarStarStar
    • Comp & Benefits
    Former Employee - Store Manager in Richmond, VA
    Former Employee - Store Manager in Richmond, VA
    Doesn't Recommend
    No opinion of CEO

    I worked at Tropical Smoothie Cafe part-time (Less than a year)

    Pros

    -fast-paced
    -no skill needed
    -opportunities to advance within the store
    -fun work environment
    -other stores owned in the area by someone other than the one i worked at were in much better condition and seemed more put together

    Cons

    -as with all fast food restaurants, the customers can be a nightmare
    -poor management/high turnover in management
    -the employees are mostly teenagers, so those who are in college or even older may struggle with irresponsibility among coworkers
    -the owner of my franchise paid us VERY little
    -the store itself was old and wasn't well-kept over the years, so it was a nightmare to clean and needs a big renovation to get rid of all the stickiness on the walls and floors
    -the owner cut corners a little to save on equipment costs -- would rather pay for frequent repairs than pay for new equipment

    Advice to Management

    don't let bad managers stay!! don't wait for them to do something really bad to fire them, and always have a back up person to count on in case the manager gets fired


  10. "Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Midlothian, VA
    Former Employee - Shift Leader in Midlothian, VA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tropical Smoothie Cafe full-time (More than a year)

    Pros

    50% off was basically the only good thing about this job.

    Cons

    Literally everything. Boss is so sexist and hes just horrible to his employees.

    Advice to Management

    Mature more and then try to gain our respect


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