Tropical Smoothie Cafe Reviews | Glassdoor

Tropical Smoothie Cafe Reviews

Updated March 22, 2017
209 reviews

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Full-time Part-time

209 Employee Reviews

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Pros
  • free smoothies, easy to learn, good people (in 8 reviews)

  • Discounts on smoothies and food (in 8 reviews)

Cons
  • you will go home smelling like fruits and turkey sandwiches for minimum wage (in 22 reviews)

  • Repetitive, tiring, low pay, stressful (in 8 reviews)

More Pros and Cons

  1. "WORST JOB EVER"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Las Vegas, NV
    Former Employee - Crew Member in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Tropical Smoothie Cafe part-time (Less than a year)

    Pros

    The free smoothies were nice.

    Cons

    Everything else. We are literally understaffed all the time in order to meet the 17% labor requirement. Managers aren't properly or across the board trained so every store is run differently. Maintenance was never done on time and everything broke after being fixed. When there were rushes during lunch we usually got yelled at a lot due to wait times because we only ever had 1 to 3 employees working at a time. I would suggest steering clear of this place in any of the Las Vegas locations at least. You can find a much better job somewhere else.

    Advice to Management

    Get new management.


  2. "tropical smoothie supervisor"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    work with cool people, get to train new members, flexible scheduling

    Cons

    not actually true health food - smoothies are loaded with sugar

    Advice to Management

    listen to your franchise owners


  3. "Good, Fun Place to work!"

    Star Star Star Star Star
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Tropical Smoothie Cafe part-time (More than a year)

    Pros

    A lot of young people and peers to work with. Fun communicating with customers.

    Cons

    Management can be strict sometimes. Crazy that you don't get free smoothies with each shift like other fast food chains.


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  5. "Loving staff,great place to work at, last owner was unprofessional and not courteous"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Pensacola, FL
    Former Employee - Team Member in Pensacola, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Tropical Smoothie Cafe part-time (Less than a year)

    Pros

    Great work environment, and fun customers come in all the time. Be able to help first time customers they surely love it when you do

    Cons

    Not to many cons just learn how to do everything and be able to work good in a team. With the management staff there shouldn't be too many cons


  6. "Awful management in Knoxville Tennessee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in Knoxville, TN
    Former Employee - Shift Leader in Knoxville, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Tropical Smoothie Cafe part-time (More than a year)

    Pros

    I was promoted to shift leader after 2 months

    Cons

    I was treated very poorly, they undermined everything everything I did, Minimum wage

    Advice to Management

    Treat people better, your turn over rate is a reflection of you not the job


  7. "Tropical Smoothie at the Cafe level is a really great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager
    Current Employee - General Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tropical Smoothie Cafe full-time (More than 3 years)

    Pros

    It's a really good place to learn everything about running a business. The menu changes every two months to keep things new.

    Cons

    Turnover is very high like any job in food. You will have to retrain new associates often and that can get old.

    Advice to Management

    Get some people that have worked in a cafe for awhile to work at corporate.


  8. "Mixed feelings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Tropical Smoothie Cafe part-time

    Pros

    Fun environment, 35% employee discount, reactively easy hiring process. Gets you experience doing a lot in a food place because everyone is trained on everything at once.

    Cons

    When winter comes, they get less business and cut employees hours significantly. You do too much work for minimum wage. Training process is confusing.

    Advice to Management

    If you're going to cut someone's hours, at least have a reason. Management has overhired.


  9. "Shift leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tropical Smoothie Cafe part-time

    Pros

    Very easy job. Not to much business, so lots of down time.

    Cons

    Nothing gets done with management. This includes, not fixing broken store items that are necessary to have and running of of certain supplies. A huge con is it is a very negative and lazy environment to be in.

    Advice to Management

    Start caring about your store. Actually be present in day to day operations and check in on the employees. Start caring about employees and listening to what they have to say.


  10. "Good College Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They are flexible with your schedule

    Cons

    Management should really improve their business conduct.

    Advice to Management

    Stop using personal matter to make business decision


  11. "Shift manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun place, fun people, steady work

    Cons

    Lots of responsibilities on young workers



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