TruGreen Reviews | Glassdoor

TruGreen Reviews

Updated September 18, 2018
1,172 reviews

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3.1
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David Alexander
430 Ratings

1,172 Employee Reviews

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Pros
  • "Its a good place to work if you like working outside every one will help you or train you you cant get that somewhere eles" (in 52 reviews)

  • "Vary Good pay good people to work for easy job vary Good benefits it's like a big family and they do what they can to help you" (in 40 reviews)

Cons
  • "Door to door sales are difficult" (in 54 reviews)

  • "Long Hours working six days a week" (in 127 reviews)

More Pros and Cons

  1. "Employment coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TruGreen full-time (More than 3 years)

    Pros

    Great team and Awesome hours

    Cons

    Cold calling and quotas for new hires

    TruGreen Response

    Sep 5, 2018

    We are so happy to hear you enjoyed your coworkers - we agree that our people are our most valuable assets! We are thankful you took the time to share your opinion here so we can work on making... More


  2. "If you are a worker, you will get paid!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TruGreen full-time

    Pros

    Excellent opportunity to make unlimited income. The harder you work, the more you make. Easy to work with leadership. Benefits and pay are good.

    Cons

    You will work long hours and Saturday for some hours. But if you are income driven, then you want to work a lot to make good money.

    Advice to Management

    Understand markets as individual rather than everyone is the same. Each market presents different challenges that can't be fixed by just having every market do the same thing. Better understanding of competition, and price accordingly with an updated selling strategy. The world is changing and value is not always what people want, it is most often the best price. But other than that, great company to work for and you can be very successful.

    TruGreen Response

    Sep 21, 2018

    Thank you for acknowledging the things we do well. We work hard to be competitive in our space and offer the best to our associates. We appreciate your feedback and want you to know that we are... More

  3. "BDR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at TruGreen full-time

    Pros

    The ability to earn good money.

    Cons

    Work life balance. Changing of the comp plan.

    TruGreen Response

    Sep 21, 2018

    Thank you for recognizing things we do well, including our weekly pay structure. We value and consider all constructive feedback from our associates and wish you all the best in your future endeavors.


  4. "Sales manager for 8 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Lafayette, IN
    Former Employee - Sales Manager in Lafayette, IN
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at TruGreen full-time (More than 8 years)

    Pros

    Money. Plain and simple. They pay very well if you are good at your job. The benefits and 401k are also good reasons to work there.

    Cons

    Micro management is going to happen weather you like it or not. Hours, there is no work life balance. Zero loyalty. They make you think you are part of a team but I have know men that were extremely good at their jobs and had been there for more than 20 years and were let go over things that they not only couldn’t control but were not even aware they were going on.

    Advice to Management

    There is nothing management can do to change it.

    TruGreen Response

    Sep 21, 2018

    We are pleased to hear that you enjoyed the weekly pay structure and benefits package. However, we are sorry to hear that your experience with leadership was not as positive as we would hope. We know... More


  5. Helpful (1)

    "The Good with the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TruGreen full-time (More than 10 years)

    Pros

    Great opportunity to advance, in particular if you are relocatable; very stable -- been around a lot of years and the industry leader by a landslide; coast to coast so plenty of opportunities everywhere; bonus plans for management are for real, and can be substantial in years where you truly perform and produce;

    Cons

    The almighty dollar rules, despite all the efforts to mask this hard truth. Owned by a private investment firm that demands they get back their investment; Talks a great game about employee retention, about customer retention, but in the end, actions speak far louder than words! What's the least we can get away with paying our front line and still survive. Instead of "how are your employees feeling/doing, how do your customers feel about our service/retention" it is really all about "are you hitting your numbers?"; absolutely beats up customer base for more and more and more business; Customers hate it, and make it clear, but nothing changes; Silo's everywhere, where the right hand really doesn't know what the left is doing, and there is pitiful communication at times;

    Advice to Management

    Don't just preach it, practice it. There is so much hypocrisy, it's incredible.

    TruGreen Response

    Sep 21, 2018

    Thanks for sharing your feedback, particularly on our advancement opportunities. We are extremely disappointed to hear of your negative experiences and will share your comments with our leadership... More


  6. "Field Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN

    I worked at TruGreen full-time (More than a year)

    Pros

    Commissioner is based on yourself

    Cons

    Hours that you're required to work

    TruGreen Response

    Aug 28, 2018

    We appreciate your comments and are glad to hear you enjoy the pay structure and commission opportunities.


  7. "Veteran employee (15+ years)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Service Technician in Rochester, MI
    Current Employee - Senior Service Technician in Rochester, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TruGreen full-time (More than 10 years)

    Pros

    Benefits, pay, safety conscience, team oriented

    Cons

    Dealing with corporate and their unrealistic expectations sometimes

    Advice to Management

    Be more tolerant of variables that come with working in outside weather conditions

    TruGreen Response

    Aug 21, 2018

    We work hard to be competitive with our weekly pay structure and benefits package, so we are happy to see that reflected in your review. We are so glad to have you on our team!

  8. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Aeration Tech in Norfolk, VA
    Former Employee - Aeration Tech in Norfolk, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TruGreen full-time (More than a year)

    Pros

    The pay is great for it to require no skill. You get a lot of hours. Teamwork is a priority. The management is laid back but professional. Great workout doing the job.

    Cons

    Sometimes a customer is rude but thats not a big deal, its their lawn and they care about their property. If you have a schedule for the evenings then too bad. The hours are from 7am til whenever the work gets done which sometimes isn’t finished until 7pm.

    Advice to Management

    Great company & thanks for adding me to the team!

    TruGreen Response

    Aug 21, 2018

    It is awesome to hear that you had a great experience working and engaging with others here at TruGreen. We try to hire top notch talent, so we love to hear when we get it right! Thank you for being... More


  9. "Good company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    income, being outdoors. meeting with customers

    Cons

    long hours, a lot of walking

    Advice to Management

    non

    TruGreen Response

    Sep 5, 2018

    We strive to be competitive in our space and offer a competitive benefits package to our associates, so we are glad to hear that you are enjoying our weekly pay structure. We do challenge our... More


  10. "Progressive organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TruGreen full-time

    Pros

    Management supports learning and progress.

    Cons

    A very seasonal business which is hard to adjust to.

    TruGreen Response

    Aug 21, 2018

    Our people are our most valuable assets, so it's great to hear you enjoyed your management team. It is awesome to hear that you have had a great experience working and engaging with others here at... More


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