TruGreen Reviews | Glassdoor

TruGreen Reviews

Updated April 19, 2018
1,095 reviews

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3.2
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David Alexander
401 Ratings

1,095 Employee Reviews

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Pros
  • Working outside is better than being stuck in a cramped factory or office (in 49 reviews)

  • Vary Good pay good people to work for easy job vary Good benefits it's like a big family and they do what they can to help you (in 40 reviews)

Cons
  • Must make 2500 in revenue doing door to door sales to even begin to earn a commission check per week (in 51 reviews)

  • Long Hours working six days a week (in 120 reviews)

More Pros and Cons

  1. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TruGreen full-time

    Pros

    Great hours and benefits

    Cons

    None none none None none

    Advice to Management

    Keep doing what your doing


  2. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    I worked at TruGreen full-time

    Pros

    Fun place to work , paid weekly, great benefits, 401K and time off policy, great managers, casual dress, commissions, pay rate really good for entry level. I believe the company as a whole is well run.

    Cons

    No negotiation to starting pay rate no matter the experience you have . No advancement opportunities. Schedules change every 3 weeks.

    Advice to Management

    More communication between customer service teams and lawn techs so they can hear all the complaints about what is and is not happening on people's property. Many customers have cameras and it is very hard to calm an angry customer who has video proof of their complaints.

    TruGreen Response

    Apr 16, 2018

    Thank you for your review - we're glad to hear about your positive experience with your coworkers! We are striving to create new solutions for our employees and we appreciate your valuable feedback.... More

  3. "Good!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TruGreen full-time

    Pros

    It’s a good place to work.

    Cons

    Can’t really think of any.

    TruGreen Response

    Apr 16, 2018

    We're so happy to hear and couldn't agree more! We're glad to hear about your positive experience with us. We try to hire top notch talent, and it's nice to hear when we get it right!... More


  4. "They don't care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in McDonough, GA
    Former Employee - Sales Associate in McDonough, GA
    Doesn't Recommend
    Negative Outlook

    I worked at TruGreen full-time (More than a year)

    Pros

    The pay is not bad.

    Cons

    The management is incohesive and incompetent. They care about themselves only, lie, and disrespect the employees. Even after exceeding their expectations they expect more and respect less.

    Advice to Management

    Remember the customers push all the bills and the front line cares for your customers Thats why you're having a hard time keeping either... you act like they're so easily replaceable. Act like retention really matters.

    TruGreen Response

    Apr 20, 2018

    Thank you for your honest review. We strive to provide our employees with an environment that each person feels heard. We know that our people are our most valuable assets, and we are looking into... More


  5. "good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Bradenton, FL
    Former Employee - Sales in Bradenton, FL

    I worked at TruGreen full-time (Less than a year)

    Pros

    hours are pretty good

    Cons

    non non non non non

    TruGreen Response

    Apr 23, 2018

    Thank you for the feedback. We strive be competitive in our space and offer the best to our employees - so it's great to hear of your positive experience at TruGreen.


  6. "My own experience not necessarily everyones"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN

    I worked at TruGreen full-time (Less than a year)

    Pros

    Good people to work with

    Cons

    Too much effort for me

    TruGreen Response

    Apr 23, 2018

    We appreciate your review as we look to ensure successful careers for all employees. We understand that this is a job that requires a lot of hard work and dedication and we're glad to hear about... More


  7. Helpful (2)

    "Honest feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in Memphis, TN
    Current Employee - Human Resources Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TruGreen full-time (More than 3 years)

    Pros

    You can accomplish all of your career goals here regardless of being a frontline associate, manager or support person. You make your own career path

    Cons

    Figure out a way to allow sales people some evenings and weekends off

    TruGreen Response

    Mar 30, 2018

    We’re so happy to hear and couldn’t agree more! When you join TruGreen, you join a network of experts, and we’re glad to have you on the team! We would like you to know reviews like yours help us... More

  8. Helpful (3)

    "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Columbus, OH
    Current Employee - Sales Representative in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TruGreen full-time (Less than a year)

    Pros

    Decent pay adds up to about $10 an hour and will hire anyone

    Cons

    Terrible hours no family life it's my first month and I'm already considering leaving wasn't told about the ridiculous hours during interview.

    Advice to Management

    Stop being greedy

    TruGreen Response

    Apr 16, 2018

    Thank you for your comments. We are striving to create new solutions for our employees and appreciate honest feedback. Your review helps us improve the company.


  9. "Alright place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great pay and benefits for you

    Cons

    Don't understand and appreciate the workers.

    TruGreen Response

    Apr 16, 2018

    Your feedback is much appreciated. We pride ourselves on offering a competitive benefits package to our employees. We would like you to know your concerns have been heard. Thank you again for your... More


  10. "Lawn care specialist"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at TruGreen full-time (Less than a year)

    Pros

    Outdoor work
    No boss breathing down your neck

    Cons

    Outdoor work in the rain

    TruGreen Response

    Apr 16, 2018

    We would like to thank you expressing your concerns. We take the comments from our employees very seriously and hope to use them to improve our company going forward. We would like you to know your... More


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