★
TruGreen Reviews
46% Recommend to a Friend
49% Approve of CEO
Recommend to a Friend
Approve of CEO
John Cowles
507 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The people I work with are great and very fun group to work with very supportive of each other." (in 102 reviews)
- "You can definitely make good money and it is a fun atmosphere if you make it that way." (in 58 reviews)
Cons
- "Poor training and then just throw you out there to figure it out but still expect you to be instantly efficient." (in 64 reviews)
- "Long hours 6 days aweek outside rain or shine going door to door at least 4 hours a night cold calling" (in 49 reviews)
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Full-time, Part-time
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Found 2,483 of over 3K reviews
Updated Sep 22, 2023
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- Lowest Rating
- 5.0May 25, 2023Anonymous EmployeeFormer Employee
Pros
Good pay, organized, good script, easy going
Cons
Long hours, and dealing with the hot sun
- 1.0Sep 1, 2023Retention SpecialistFormer Employee, less than 1 yearLititz, PA
Pros
Listen, I was in the postion at some point where I was taking any job life could throw at me. Trugreen was the first to call back. The recruiter was nice and she gave me the basic explanation of what the job was, and I thought,"Hey, this'll be easy." so I accepted. The first 2 weeks were your usual video call with the trainer in a class of people just the same. I was excited to help people. I never had a job with VTO (Voluntary time off) before and it was cool to have. I loved the friendly people I worked with. We were able to bring in a second monitor and other office equipment.
Cons
In terms of cons, they far out way the pros. First off, the website they show in training is set up differently than the one they actually have on the website, so get ready to relearn on your own where everything is on the actual website. After week 3, you will go home absolutely EXHAUSTED, like your brain will feel like it's made of oatmeal. Turnover is so high for this position for a reason, $16 an hour is not enough for picking up the slack of others. On top of that, every SINGLE thing you is tracked, and if you go over the 25 second "courtesy" aftercall, and have to use additional aftercall, you'll get emails for it on a daily. Back to the website, be prepared to restart either your computer and/or the website several times a day.
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TruGreen has an overall rating of 3.0 out of 5, based on over 2,523 reviews left anonymously by employees. 46% of employees would recommend working at TruGreen to a friend and 40% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
46% of TruGreen employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TruGreen 2.6 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at TruGreen to be coworkers, career development, benefits and the cons to be culture, work life balance, management.
