TruGreen Reviews | Glassdoor

TruGreen Reviews

Updated July 18, 2018
1,149 reviews

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3.1
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David Alexander
417 Ratings

1,149 Employee Reviews

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Pros
  • "Its a good place to work if you like working outside every one will help you or train you you cant get that somewhere eles" (in 52 reviews)

  • "Vary Good pay good people to work for easy job vary Good benefits it's like a big family and they do what they can to help you" (in 40 reviews)

Cons
  • "Not into the door to door aspect" (in 53 reviews)

  • "Long Hours working six days a week" (in 124 reviews)

More Pros and Cons

  1. Helpful (2)

    "Lawn Care Technician"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TruGreen full-time

    Pros

    Starting off pretty good. Excited to get working

    Cons

    Took a long time for background check to come back

    TruGreen Response

    Jun 18, 2018

    We are so glad to hear that you are excited about starting a new opportunity with us—we are proud to have you on our team!


  2. Helpful (5)

    "Lawn care technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lawn Care Technician in Portage, MI
    Current Employee - Lawn Care Technician in Portage, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TruGreen full-time (Less than a year)

    Pros

    Pretty good pay
    Lots of overtime
    No micromanagement
    Excellent service managers
    Very accommodating for time off if required

    Cons

    Work life balance (5-6 days a week 11-13 hour days)
    Seasonal work

    Advice to Management

    Be upfront about the hours you are going to force us to work. I was told 4 days a week 11 hour days in my interview, I average about 5 days a week sometimes 6 and average 12 to 13 hour days, the overtime pay is great but I work to live not live to work.

  3. "Inside/Outside Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbia, MO
    Former Employee - Anonymous Employee in Columbia, MO
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at TruGreen full-time

    Pros

    Environment in office was great. Money was good. Wasn't just a number to upper management.

    Cons

    Working outside at times in adverse conditions: heat, rain.

    Advice to Management

    Promote from within based on merit, not politics. Equalize playing field for company trips based on more than just numbers of sales/ retention ( programs cost more in midwest than east coast due to yard size)

    TruGreen Response

    Jul 16, 2018

    Thank you for leaving a review. We are pleased to hear that you enjoyed your office environment and our weekly pay schedule. We understand the weather can be tough, but we appreciate our front-line... More


  4. "Okay Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TruGreen full-time

    Pros

    High energy environment
    A lot of correspondence within the sales team

    Cons

    Too much micromanaging
    Long hours for low pay


  5. "Fire and Ice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lawn Care Technician
    Current Employee - Lawn Care Technician
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Team building atmosphere, self motivation and gets you in shape. If you're the active individual or you need to lose some weight and get fit, then this jobs for you! The pay is decent and when you really need the money, there's no stopping you from pushing OT.

    Cons

    Changing weather, headaches and migraines due to heat exhaustion. Long hours, 6 day work weeks if you miss a day at work and it also effects everyone.

    Advice to Management

    Training needs improvement, communication needs a tad bit of humility.


  6. "Working for truegreen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tree and Shrub Technician in North Richland Hills, TX
    Former Employee - Tree and Shrub Technician in North Richland Hills, TX
    Recommends

    I worked at TruGreen full-time

    Pros

    Easy work,out independently, company truck, paid weekly, laid back work atmosphere.

    Cons

    Horrible management, pushed to sell yard programs when sales team is supposed to be responsible.

    TruGreen Response

    Jul 16, 2018

    Thanks for your comments. We are glad to hear you enjoyed our weekly pay schedule and the freedom of working outside. We continually look for ways to improve, so we value your feedback.


  7. Helpful (1)

    "Management is bad"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at TruGreen full-time

    Pros

    Pay is pretty okay for not having to have experience. Pay is weekly which is really convenient and nice.

    Cons

    Weather is always changing and it can be very exhausting working in the heat. There are also long hours and you usually work plenty of overtime. The biggest con for me though is that the managers are full of themselves. They talk down to you like you are worthless. They get angry when you ask questions and are very disrespectful.

    Advice to Management

    Treat employees like they are on the same level as you, it will help productivity and happiness. Answer questions without attitude and take a chill pill.

  8. Helpful (1)

    "Sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Chance for good compensation.
    Friendly co workers.
    Nice sales manager.
    Good base pay

    Cons

    Have to work individually outside long periods of time no matter what the weather conditions might be.
    Working times are not ideal.


  9. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TruGreen full-time

    Pros

    Steady work
    Friendly co-workers
    New "office" everyday

    Cons

    Pay isn't competitive
    Commission set up is difficult to understand

    Advice to Management

    N/A


  10. Helpful (1)

    "Okay coworkers horrible job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lees Summit, MO
    Former Employee - Customer Service Representative in Lees Summit, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TruGreen full-time (Less than a year)

    Pros

    You can do whatever you want in between calls
    Can eat at your desk
    Paid holiday
    Okay pay

    Cons

    The customers are horrible
    They hire anyone that can pass a drug test to be a tech
    Have to take up for slimey salesmen

    Advice to Management

    Make the salesmen tell the potential customers the truth so that they arent calling customer service yelling at us
    Dont throw the technicians out on the field halfway trained
    Hire managers that actually care about agents


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