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TruGreen

Engaged Employer

TruGreen

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TruGreen Employee Reviews about "trugreen"

Updated Nov 29, 2021

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Found 74 of over 2,132 reviews

3.0
48%
Recommend to a Friend
54%
Approve of CEO
TruGreen President and CEO John Cowles
John Cowles
361 Ratings

Top Review Highlights by Sentiment

Pros
  • "The pay is good and overtime(in 184 reviews)
  • "Good Benefits and 401K(in 106 reviews)
  • "The people I work with are great and very fun group to work with very supportive of each other.(in 93 reviews)
  • "You can definitely make good money and it is a fun atmosphere if you make it that way.(in 54 reviews)
  • "They pay well for training and if you sell the commission is good.(in 50 reviews)
Cons
  • "The hours were long and I could not have a life outside of the job.(in 137 reviews)
  • "Management is terrible as they rush you to do 30+ stops daily and bring in sales despite a sales department.(in 119 reviews)
  • "Poor training and then just throw you out there to figure it out but still expect you to be instantly efficient.(in 51 reviews)
  • "Long hours 6 days aweek outside rain or shine going door to door at least 4 hours a night cold calling(in 41 reviews)
  • "Every Fall they do 'temporary' seasonal layoffs and only call selective employees to return the following year.(in 40 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of TruGreen and is not affected by filters.

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Reviews about "trugreen"

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  1. 1.0
    Former Employee

    Don't waste your time in sales.

    Jun 1, 2016 - Field Sales Representative in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Your base pay and benefits.

    Cons

    I made at least three times more money when I started. You'll only make money if your the managers friend. Being told by management to break the law everyday when you work in an area that has strict soliciting laws. Also not getting proper permits to solicite. Come work for Trugreen if you like being harassed by residents and the police for going door to door. Working 50 plus hours a week. Not having time to spend with family. Expect to work holidays. You definitely will work 6 days a week. Management treats you like your 5 years old. Do not expect to be happy with this job.

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  2. 4.0
    Former Employee

    Good for years,tailing off at the end.

    Nov 1, 2011 - Commercial Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pros of working at TruGreen was that the management at the office level was great. The employees at the branch level was great.Base was satisfactory.

    Cons

    The upper management have no idea what they are doing. They run the sales force poorly. Extemely low commission compensation. Weekly goal instead of a monthly goal. Not very innovative when it came to sales tactics. Company not knowing what direction it is going in. Unstable work place.

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  3. 5.0
    Current Employee

    How to improve working at Trugreen

    Jan 20, 2017 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I been at Trugreen for over 20 years lots of changes but it is a growing company the work environment is good. I like they way it is an open door policy to express our feelings. The training has grown to be much better for new employees.

    Cons

    The compensation would like to see better. Like to see more fun activities at work.

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  4. 1.0
    Former Employee, more than 3 years

    Be prepared to knock doors all day!

    Jun 27, 2018 - Outside Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    An iPhone and you get to sleep in!

    Cons

    Door to door sales is awful and people hate D2D salesman. You will be yelled at, threatened, disrespected, etc. by homeowners daily. You will be put in the uncomfortable position of soliciting neighborhoods that have “No soliciting” signs posted everywhere. Oh, and the cops will be called on you all the time. Be prepared for long hours, 6 day work weeks, and an awful commission structure that doesn’t even pay out until you hit a threshold. We were told to write positive reviews about TruGreen online even though we weren’t customers- very weird for a corporation to ask their employees to lie. That should tell you quite a bit about upper management and the way TruGreen treats its customers. And lastly, when you go to upper management with your concerns you will get a canned corporate response just like the TruGreen HR person replying to these reviews on Glassdoor. They don’t care about their lower level employees in my opinion.

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    11 people found this review helpful
  5. 3.0
    Current Employee

    Great if you like to work hard

    Dec 2, 2020 - Residential Lawncare Specialist in Castle Hayne, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Trugreen offers a great and affordable benefits package

    Cons

    Initial training could be better and more in depth

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  6. 5.0
    Current Employee

    General Manager

    Dec 2, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    TruGreen offers fulfilling jobs where you can feel good about your achievements with excellent advancement opportunity. Management really cares about the employee experience knowing that positive employees treat the customer well. The vision for the future of TruGreen communicated from upper management is really exciting.

    Cons

    During peak season, you may have to work long hours in order to achieve your goals and make sure the customer gets the best possible service.

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  7. 2.0
    Former Employee, less than 1 year

    Outside sales rep

    Jun 7, 2017 - OUTSIDE SALES in Chattanooga, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome family environment, you get really close with the people out there grinding with you. The base pay is nice when you have a bad week. Also they actually listen to employees with yearly meetings

    Cons

    The hours suck not alo t of home life Also the expectation of sales is a lot for most people. If you do very well consistently instead of say I mg hey good job the expect you to carry the weight of the people slacking. Turn over is very high with trugreen they need to see people as people and not a number on a board

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    1 person found this review helpful
  8. 4.0
    Former Employee, more than 5 years

    Technician

    Oct 19, 2018 - Technician in Salt Lake City, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The culture of TruGreen is absolutely incredible and welcoming. Because of the size of the company and there's lots of opportunity for advancement to