Trudy's Reviews | Glassdoor

Trudy's Reviews

Updated May 19, 2017
29 reviews

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2.7
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Gary Truesdell
15 Ratings

29 Employee Reviews

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  1. "Work at Trudy's!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Current Employee - Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trudy's (More than 8 years)

    Pros

    Awesome benefits and appreciation from the owner. He has owned the company for 40 years now and still manages to give out weekly/monthly monetary awards of appreciation. He throws a Christmas party for all employees where thousands of dollars are given away in prizes and an Easter party with free food and drinks. Most places don't even give you the day off nowadays. Very structured company which I like. Not much gray area. You know what the expectations are and it is up to you to uphold/exceed them.

    Cons

    Hours can be long but this is nature of the beast in the restaurant industry.

    Advice to Management

    As a management team we can be more consistent in upholding the standards of the company and holding our staff accountable.


  2. "Excellent for PT"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Dishwasher in Austin, TX
    Former Employee - Dishwasher in Austin, TX
    Approves of CEO

    I worked at Trudy's part-time (More than a year)

    Pros

    High pay for BOH employees, management that cares

    Cons

    Always busy, hard work required

  3. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Former Employee - Server in Austin, TX
    Former Employee - Server in Austin, TX
    No opinion of CEO

    I worked at Trudy's full-time (More than a year)

    Pros

    *Could make decent money, especially on game days
    *Typically meet cool people, both guests and co-workers
    *Free food each shift

    Cons

    *Ridiculous management with unrealistic expectations
    *Evaluated each night by management and co-workers--which then determines the shifts you are able to work
    *Can be stuck on an afternoon or morning shift where you make little to nothing
    *Again, management


  4. "Don't do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Austin, TX
    Former Employee - Server in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Trudy's full-time (More than a year)

    Pros

    Great place to learn, and grow, as an industry person. They offer benefits, where most other restaurants don't. If you simply want a job, you've got it here!

    Cons

    They have an evaluation/tiered ranking system that determines your shifts. Long story-short... you will be "dinged" for anything and EVERYTHING you do wrong. Over worked servers? Check! If you make 2.13/hr, you are the backbone of Trudys.

    Advice to Management

    Get rid of your "evaluation system"! It doesn't work!


  5. Helpful (2)

    "ABDOLUTE EORST EXPERIENCE EVER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Austin, TX
    Current Employee - Server in Austin, TX
    Negative Outlook
    No opinion of CEO

    I have been working at Trudy's (Less than a year)

    Pros

    Parking... That's it! There are some great regulars, but many others leave unimpressed by the sloppy presentation of the mediocre food

    Cons

    Most disgusting unclean kitchen ever
    Micro managers times a million
    So many moronic rules that make zero sense
    No dress code so basically a daisy duke cellulite fest
    Most unhappy staff in the world

    Advice to Management

    Clean the place up
    Worry about the guest not the stupid pointless contests
    Tidy the grungy employees


  6. "server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Austin, TX
    Current Employee - Server in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trudy's full-time

    Pros

    many positions to move up in the company, free shift meals, discounts on merchandise food and drinks, organized team work, shift meeting daily, whole scratch

    Cons

    bagging ice and hours can be long

    Advice to Management

    hire only experienced staff members so the sections can be run larger to ensure more money for the staff


  7. "Stress and Confusion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waiter in Austin, TX
    Former Employee - Waiter in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Trudy's full-time (Less than a year)

    Pros

    Opportunity to make decent money as a waiter

    Quick promotions

    Cons

    The kitchen, waiting, and electronic systems employed to run the restaurant are antiquated and inefficient. So much inefficiency. For example, they refuse to buy a vacuum for the carpeted floors, instead insisting on sweeping them or using one of the old, half-broken Bissells.

    Overly long greets

    Rapid table turnover means constant stress

    Unfriendly management, constantly furious over tiny things. For the love of god I hope you never have to comp anything

    Waiter tier-system is not sensible. Responsibilities and time spent after closing go up, but tips usually don't. So the better you are as a server, the more BS you have to deal with, without an increase in pay

    Constantly need a manager to approve the smallest things. Little worker autonomy or trust

    Many employees have drug problems. When I was there some waiters were doing heroin in the bathroom regularly

    Late nights

    Advice to Management

    Need to overhaul all ways of operating.

  8. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Austin, TX
    Former Employee - Server in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Trudy's (More than a year)

    Pros

    My coworkers were great. You're all in the same struggle so it's easy to make a lot of friends. The environment was pretty relaxed meaning there were no uniforms.

    Cons

    The owner does not care about his employees at all. He only cares about putting more money into his pocket and implements awful micromanaging rules to keep everyone else down. Pretty much everyone I know who made it into management ended up hating life. Bottom line, this is the service industry and it will suck the soul out of you if you stay too long.

    The way this place operates has to be illegal. You don't get to use your PTO until you have acquired 40 hours of it, which can take years to accrue. You have "on call" shifts where you need to call in every hour, be available within a 30 minute time frame of them calling you in, but DON'T get paid.


  9. "working at trudys"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sever in Dripping Springs, TX
    Former Employee - Sever in Dripping Springs, TX
    Neutral Outlook
    No opinion of CEO

    Pros

    comped employee meals, can win gift cards, and some big bucks from winning contest

    Cons

    management kept adding more things to do in order to get checked out, even though its someone else's job to do.
    The flow of costumers is inconsistent. One night I broke a 100 and then the next day after working 6 hours I went home with 28 dollars.


  10. "Learned a lot. Restaurant boot camp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Austin, TX
    Current Employee - Manager in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Trudy's full-time (More than 5 years)

    Pros

    Perks, $, no uniform, local, not a chain

    Cons

    Owner is crazy, they're too strict

    Advice to Management

    Chill


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