True Value Reviews | Glassdoor

True Value Reviews

Updated September 6, 2017
56 reviews

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3.0
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True Value CEO John Hartmann
John Hartmann
11 Ratings

56 Employee Reviews

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Pros
  • Work-life balance is phenomenal (in 8 reviews)

  • Opportunity to learn a lot of operations of a retail hardware store (in 8 reviews)

Cons
  • It's essentially a dead end job with minimal room for advancement (in 5 reviews)

  • Not a lot of room for growth unless you are willing to relocate to Chicago to work at headquarters (in 5 reviews)

More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at True Value full-time

    Pros

    Fun work environment with plenty of interesting people to talk to always something new to learn in a hardware store

    Cons

    The town is a shore town. And everyone who walks in feel like they are entitled and needs you to pamper them because their brains stop working

    Advice to Management

    Micro managing sucks you should let your management handle the situation instead of being over their shoulders


  2. Helpful (1)

    "Managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at True Value full-time (Less than a year)

    Pros

    Health benefits, great people and location

    Cons

    lack of appreciation for work, lack of advancement, upper management does NOT listen and fails to see how their decisions impact the one's implementing their decisions

    Advice to Management

    Include all those that will be involved in implementing your vision. Be consistent companywide on your views of work life balance, working from home etc.
    Do a better job promoting within and identifying top caliber team members

  3. "Good Company in transition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Negative Outlook
    No opinion of CEO

    I worked at True Value full-time (More than 8 years)

    Pros

    Looking to grow their business and improve technology within.

    Cons

    They are behind the eight ball on most things competitors have advanced on.

    Advice to Management

    Listen to your employees as well as your customers.


  4. "Alright"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at True Value full-time

    Pros

    Friendly atmosphere. Good Job for working through school.

    Cons

    Not very good benefits.

    Advice to Management

    Try to provide better benefits.


  5. "No complaints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Mellow management, lots of opportunities to do different things

    Cons

    Customers expect you to know absolutely everything about home repair and construction


  6. "cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    Pros

    educational, fun getting to know the customers

    Cons

    low pay, bad management, husband and wife duo potentially owning the store has bad morale for employees

    Advice to Management

    value employees better


  7. "Warehouse Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at True Value full-time

    Pros

    Great place to gain experience and move up within the company. Good amount of time off.

    Cons

    Long hours during peak season.

  8. "Good company to work for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great life work balance across all levels.

    Cons

    Consistent Retail Wholesale conflict that prevents timely execution


  9. "Email Marketing Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor
    Doesn't Recommend
    Negative Outlook

    I worked at True Value as a contractor (More than a year)

    Pros

    The email marketing manager was AWESOME!

    Cons

    They wouldn't allow me to go to employee functions or participate in meetings because I was a contractor.

    Advice to Management

    Just because you have "Director" in your title of a department doesn't mean you know what the best way to get to a desired outcome. LISTEN to others and let them participate contractor or not.


  10. Helpful (4)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Nice people, owner-focused, good benefits. Well-intentioned CEO. Convenient location to interstates for commuting. Trying to do the right things .

    Cons

    Struggling with moving from small-company mentality to large-company mentality. Too much change too fast, lack of recognition of impact of existing workforce. Lack of respect for the individual.

    Advice to Management

    Your company still runs on individual relationships throughout your various organizational functions making the individual still a primary concern. You are moving in the right direction in most cases, but you are not taking the impact of human change into enough consideration. That is creating resentment and resultant lower-than-desired performance in your staff, who because of the personal nature of the relationships that run your business, overly impacts your ability to effectively mature the company.


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