True Value Reviews | Glassdoor

True Value Reviews

Updated June 8, 2017
195 reviews

Filter

Filter

Full-time Part-time

195 Employee Reviews

Sort: Popular Rating Date

Pros
  • Opportunity to learn a lot of operations of a retail hardware store (in 8 reviews)

  • Work-life balance is phenomenal (in 6 reviews)

Cons
  • It's essentially a dead end job with minimal room for advancement (in 5 reviews)

  • Not a lot of room for growth unless you are willing to relocate to Chicago to work at headquarters (in 5 reviews)

More Pros and Cons

  1. "Decent workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SALES CLERK in Kansas City, KS
    Current Employee - SALES CLERK in Kansas City, KS
    Doesn't Recommend
    Negative Outlook

    I have been working at True Value part-time (Less than a year)

    Pros

    Flexible hours, not a bad first job

    Cons

    Bad culture, disconnect between management and sales

    Advice to Management

    Listen to the department managers


  2. "No complaints"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Mellow management, lots of opportunities to do different things

    Cons

    Customers expect you to know absolutely everything about home repair and construction


  3. "Merchandise Handler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, NH
    Current Employee - Anonymous Employee in Manchester, NH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at True Value full-time (More than 3 years)

    Pros

    Very good management, competitive pay rate that goes up after probation period, pay rate increases after three month and then two months after three months and it rises to full rate that is 20.35 after eight month

    Cons

    Can hectic sometimes, constantly moving and lifting heavy objects all the time


  4. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Cashier in Eugene, OR
    Former Employee - Head Cashier in Eugene, OR
    Doesn't Recommend
    Negative Outlook

    Pros

    They paid well so you wouldn't leave.

    Cons

    Treatment of employees was horrible. The management often talked down to employees and were rude.

    Advice to Management

    Management was horrible. The most awkward bosses I've ever had. Very rude and a low glass ceiling with no room to grow or move up. Often made us work up to 9 days in a row without overtime.


  5. Helpful (1)

    "Stressful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at True Value full-time (More than 10 years)

    Pros

    The majority of the people are nice. Great benefits with matching 401k

    Cons

    No technology whatsoever. The help desk was moved to India and since then employees systems are down more than up. Environment depends on who your manager is. Positions not being back filled causes to much stress for the rest of the department.

    Advice to Management

    Move help desk back to headquarters. Upgrade technology. Take down silos everywhere. Replace open positions.


  6. "N/A"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at True Value full-time (More than 3 years)

    Pros

    Very relaxed atmosphere but much else. May be a good place of work for a student

    Cons

    Very relaxed atmosphere but not much else

    Advice to Management

    Almost zero chance of ever getting opportunity for advancement


  7. "Merchandise Handler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Material Handler in Denver, CO
    Current Employee - Material Handler in Denver, CO
    Recommends

    I have been working at True Value full-time (More than a year)

    Pros

    Good benefits, good pay

    Cons

    Not much room for advancement


  8. "The Best Local Lumber and Hardware Store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate - Paint Department in Flagstaff, AZ
    Current Employee - Sales Associate - Paint Department in Flagstaff, AZ
    Positive Outlook

    I have been working at True Value full-time (Less than a year)

    Pros

    Value-oriented
    Excellence in Customer Service
    Great staff
    Great environment
    Good benefits

    Cons

    Clarity in communication and prioritization

    Advice to Management

    The employees should be the main focus of management.


  9. "Business Development Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hartland, WI
    Former Employee - Anonymous Employee in Hartland, WI
    Recommends
    Positive Outlook

    I worked at True Value full-time (More than 10 years)

    Pros

    Exciting daily tasks and opportunities to help retailers be The Best Hardware Store in Town.

    Cons

    Overall, in each position I had (3) in the company, I would say the only con would have been not being able to meet a retailers' needs/wants...and the fact that new management wished me to relocate on my own dime when someone else was already making the exact same move. I felt like I'd been lied to. I gave everything I had to the company even after being terminated (because I'd had a physical fall in my house and missed a year) I still testified positively on the company's behalf in January, 2015.

    Advice to Management

    New management with a solid direction. Keep building on the foundation that was laid and if you need a professional who was committed to True Value Hardware, please contact me. I'd love to join the team as the company continues its path of growth.


  10. "Global Product Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at True Value full-time (More than 3 years)

    Pros

    Working location and facilities, salary, benefits, bonus program

    Cons

    Unstable business model and future of the organization


Showing 195 of 201 reviews
Reset Filters