TrueCar Employee Reviews about "great benefits"

Updated Jul 9, 2020

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2.8
42%
Recommend to a Friend
42%
Approve of CEO
TrueCar Interim President and CEO  Michael Darrow
Michael Darrow
24 Ratings
Pros
  • "Day 1 great benefits, Monday through Friday work schedule, they empower feedback from employees(in 30 reviews)

  • "The offices are located right in downtown Santa Monica, with beautiful ocean views(in 22 reviews)

Cons
  • "There is NO consideration for work/life balance(in 16 reviews)

  • "Politics and too much focus on what dealers want at the expense of the customer experience(in 14 reviews)

More Pros and Cons

Reviews about "great benefits"

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  1. "Great Company with great benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Success Manager 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TrueCar full-time for less than a year

    Pros

    Day 1 great benefits, Monday through Friday work schedule, they empower feedback from employees

    Cons

    too many meetings and repetitive reporting etc. You fill out a report to fill out another report on the same information over and over. waste of time.

  2. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Data Analyst in Santa Monica, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at TrueCar full-time for more than 3 years

    Pros

    people, management, free food, great benefits

    Cons

    poor stock performance, beautiful views hampered by seedy location


  3. Helpful (1)

    "Great company, smart people, and renewed momentum!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director, Finance in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time for more than 5 years

    Pros

    New strong leadership, intelligent and motivated coworkers, great benefits, and managers focused on individuals career progression.

    Cons

    Only con could also be a pro depending on who you ask, but internal structure / responsibilities aren’t always crystal clear. This does allow motivated individuals to stretch outside their role and bolster their experience however.

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  4. Helpful (11)

    "Not "Unethical", but a Pretty Low Bar."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TrueCar full-time for more than 5 years

    Pros

    1. Great Pay: The only reason I never left until being laid off. 2. Great Benefits and Office Amenities: Unlimited PTO, 100% health coverage, great office snacks and environment, gym membership allowance 3. Free parking in Santa Monica: Alternatively you can collect a stipend for using public transportation. 4. Dog-Friendly Office (only some offices) 5. Flexible Work Environment: Ability to work from home or remotely as needed, just make sure you get your work done. 6. Lots of celebrations for reasons I cannot explain. Achieving mediocrity?

    Cons

    1. Poorly Managed: Lack of strategy from the top, lack of accountability everywhere else. Priorities are driven by the shiny object of the week. 2. Challenges Your Ethics: Not exactly an unethical company, but the decision making definitely makes you question your values. 3. Technology development is at a standstill. Haven't been able to keep up with the business, even maintaining image accuracy or effectively executing on campaigns. 4. No HR Department: Have not been able to keep an HR executive for more than a year since the original one left the company in 2015. 5. You'll leave with the feeling that you sold your soul to the devil. 6. My pre-IPO equity is now worth $0 due to the $6 stock price. Thanks.

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  5. Helpful (10)

    "Not so TrueCar"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TrueCar full-time for less than a year

    Pros

    Great team of motivated co-workers. Great benefits.

    Cons

    Upper management is like Dei ex machina (Gods from a machine); there's no telling how you might offend them. Turns out I offended one of them by rejecting someone for a writing position that said upper manager had been um...er...intimate with. Silly me, thinking I'd had a mandate to actually hire quality people. The final straw was getting replaced by another one of upper management's siblings. Yes, sibling. Unethical, yes. But apparently not illegal.

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  6. Helpful (20)

    "Sinking Ship - No Sense of Direction"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dealer Team in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TrueCar full-time for more than 3 years

    Pros

    TrueCar offers great benefits. Additionally, you will work with some very sharp people who truly want to make a positive impact on the dealer community.

    Cons

    Upper / mid level management is a disaster. It's all about politics and who you are friends with . Directives change without warning and layoffs or "job liquidations" soon follow. If you want to get ahead at TrueCar, it's all about who you golf with or who you are sleeping with.........not merit, talent, or contributions. Oh yeah........at least one prominent VP is sleeping with a direct report......not his first one either.

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  7. "Tons of opportunity"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrueCar full-time for more than 3 years

    Pros

    Great benefits. Company culture is great and you really feel like a family. Free lunch on Wednesday’s. Great career growth opportunities.

    Cons

    Communication is not the strong suit.

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  8. Helpful (9)

    "Don't work here"

    2.0
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TrueCar full-time for more than 5 years

    Pros

    Beautiful Santa Monica Great work/life balance Some amazing individuals Great benefits (insurance, unlimited PTO, etc)

    Cons

    Pay is very poor - set very low expectations on bonus and don't expect to ever get a raise. Like ever. Management is full of egoistical and incompetent. the worse combination Layoffs. So many layoffs. every year. They just laid off 10% of the company CEO is an old guy out of touch with current business and technology needs

  9. Helpful (5)

    "Anonymous"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at TrueCar full-time for more than 3 years

    Pros

    You can make some great friends by working here. Benefits are great. Some Managers have your best interest.

    Cons

    No clear structure in work load, no goals set to excel into advancement. No structural career growth; the only way you get promoted if you become a favorite and become part of the popularity contest . Rather higher new people than promote some with, reason why there is a new trend in turnover. Recent lack of transparency. HR only has the best interest of the company not the people who actually work there. Executive leadership have become slaves to the stock price.

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  10. Helpful (6)

    "Business Development Executive"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Business Development Executive 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at TrueCar for more than a year

    Pros

    The benefits are great!

    Cons

    Truecar has built a comeback on its Dealer Pledge. Within a year of the Plede promises made to dealers, the management team completely back pedaled leaving the sales and service team to field dealer concerns with little confidence in their answers. Most states operate on a pay per sale parity. In some states, they are unable to charge per sale due to regulations and legalities. In those states, historically, Truecar has been unable to accurately project sales. As a result, it is exponentially challenging to calculate rates that would be comparable to a like-make dealer in a similar market area. For the Sales and Service teams, it is unneccessarily laborious and taxing to attempt to relay rates to a dealer that are inflated and discuss results that are unattainable. Without sufficient data to support the exorbitant rates and rate increases, the dealer is defensive and uninterested creating a horrible experience, distrust, and high churn. Historically, it has been evidenced that promotions have little to do with what you know and what you can do, but rather your tenure and your inclination to show loyalty and adulation to people in positions of influence. If you are looking for advancement opportunities, this is not the place for you. The stock options you are granted are generous. However, when the stock is stagnant, the grants and options mean very little. REPORTING and EXPECTATIONS: The emails and requests by a couple members of the management team are COMPLETELY unrealistic! Sending emails late at night and on weekends demading information and reports within hours at THEIR request was simply more than I could handle; Especially when my manager would NEVER answer or respond to calls, texts or emails for a minimum of 24 hours (during normal business hours). Spending 3 hours of my Sunday preparing reports for him was beyond what is reasonable to ask and excessively intrusive on my already limited personal/family time. There is NO consideration for work/life balance. Don't be fooled by the "unlimited time off" policy. You can take all the time your manager will approve, but don't expect help or concessions with the mounting work-load. If you are in sales, you better hit the blue-sky goal that has been set forth, and service folks need to see the conglomerate of dealerships assigned to them. With regard to reporting, why should we be exchanging valuable time with dealers to document in a WORD document the same information that is in SalesForce? The micro management is getting out of control! This is a team of seasoned professionals unlike any other in the industry. If the sales and service team that is in place isn't getting the desired results, maybe it's time to take a look at the management, policies and processes.

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Found 30 reviews