Trumaker Reviews

Pros

Great culture, management is friendly and always helpful - they want you to truly succeed and be happy. In the San Francisco office the team is very upbeat, and celebrates each other successes. Very sales driven, so you have to be willing to hustle and work hard! Flexible schedule, and uncapped earning potential. Always getting new product in and clients LOVE their garments when they receive them. Definitely recommend for anyone who loves client facing sales jobs and fashion!

Cons

Recently went through a merger, so the normal start-up growing pains.

Pros

Room to strive and make a lot of money.

Cons

completely cold leads that you need to generate yourself to sell the product.

Pros

A lot of autonomy to really make a difference and drive your own vision. Very inclusive environment where everyone is heard and opinions are valued. You can be a very impactful part of the business if you have the ambition to do so. The management team has a strong vision and is really trying to change the retail experience.

Cons

Its a startup that is trying to create an entirely new way to think about product and retail. There are bumps in the road, unforseeable challenges and ambiguity at times, but that is to be expected at any startup. This is not a place for those who arent self starters or need hand holding. Its a hard road but the larger picture and those you work with make it fun!

Pros

Opportunity to make a lot of money, there is NO salary cap. If you can make 30-60 calls a day then you will be making $10k+ per month. However, you must build this from your own personal network, ask for referrals, and be consistent. Trumaker provides leads, as well but only 50-100 at a time, which is only supplemental to your business. Socially, you can meet so many people that you would normally never cross paths with. Many of my clients have become great friends. The work culture is also great. If you work hard and are at the top 10-20 for the year, you'll win a trip to Mexico with the team. The outfitters are very supportive of one another and the CEO/senior managers are very accessible. If you're willing to learn and go by the Trumaker book, you'll be successful here.

Cons

You have to be willing to work. If you sit on facebook all day, you will not get paid, unlike other jobs. There is no extra reimbursement for phone, car, parking, etc - this is included in the ~$30-50k base salary. If you aren't willing to reach out to clients multiple times & ask for referrals, this job is not for you. This is a job dealing with male customers who can be very picky about their custom fit clothing - you'll need to deal with a lot of personalities, not all pleasant. Not a lot of room for upward mobility.

Pros

None. Read the offer letter very carefully. The base salary is low because they say that you'll get 100% commission but it's not true.

Cons

You'll be overworked & severely underpaid for 19.00/ hour you'll have a better chance working at Forever21 making more money for the amount of hours they beg of you. I worked from 8 AM to 9:30 PM! The company will schedule appointments for you on the weekends and holidays. In the first week they force you to harass your friends and family members to buy something! You will absolutely not make money at this job. If you've never had a sales job, it's important to understand that an entry level sales job starts at minimum 50K base, plus commissions and also bonuses monthly if not weekly. This company does not give you commissions at all. You have to sell the company 25K of clothing just to get an unfair bonus. If you've worked for the company 3-5 years ago you'll make more but even still they don't pay outfitters for their car, phone, mileage, networking events, overtime, etc. They'll encourage you to be very hands on with all your male clients which is pretty frightening. Every day your head will be on the chopping block. They threaten your job after only two weeks of working for them. Your sales manager will call you multiple times a day and force you to go through weekly meetings to let you know if you're "on termination or probation status." It's incredibly abusive & toxic. The sales cycle is insane. As an outfitter you are responsible for finding all your own leads by tapping into your personal network including your Dad, ex boyfriends, etc. Then after only 3 days of training you MUST sell that first week! You are asked to beg your new clients on the FIRST appointment for 10 new leads or contacts. This is what makes it a true pyramid scheme. It's the same model as Cutco-the knife company. The company has no clue how to qualify customers. They'll beg you to sell to poor, college kids and even your broke boyfriend. They abuse their clientele by over charging for the quality of their clothing & neglecting them after they ordered. After you sell the clothes the company asks you to personally steam & HAND deliver each article of clothing, EVEN if your customer lives 1-2 hours away. They won't reimburse you for gas or parking. The company will force you to work with uncomfortable men. There are absolutely no benefits either! They're excuse is that they're a startup BUT they'll force you to offer customers free shipping which comes straight out of your paycheck! It's a very manipulative company & it's frightening. You'll have to make up for all the other outfitters who either got fired or quit, which will leave you feeling so stressed and anxious. They just don't care about their employees.

Pros

Nothing positive about this role. This company will suck you dry of money and micromanage you to severe depression. You'll have nightmares about "booking sessions" where they force you to call people that have no business being clients at all! They'll text/email/call you every hour to check in and threaten you with termination or probation every week. It's the most insane sales cycle. It's a pyramid scheme unfortunately.

Cons

As a W2 outfitter, you get paid about 19.00/ hour to use your own personal phone & # to call every one of your own personal contacts on LinkedIn, Facebook, Instagram, etc. You get two days of training to learn how to measure, alter, deliver, sell, use Salesforce, etc. The contract claims "100 % commissionable revenue" but is a lie. They make you sell 23,000.00 worth of clothing for a measly 500.00 check, which ends up being negative -500.00 because this company charges their outfitters/advisors/stylists to pay for client shipping! They harass you to beg clients for referrals and really abuse both the clientele & sales team not to mention the support staff. You are severely micromanaged to the point of calling the suicide hotline. You leave this job feeling exhausted, overworked and underpaid. Every day I wake up I cry and beg God to not let me have to do this job. I'm trying to find another job but this job requires every ounce of energy and hour of your day. They force you to memorize 100 of scripts for each call or email you make. They have no tolerance for autonomy or intelligence. They hire under qualified people to sell only so they can treat them like slaves. If your client wants to get something altered or returned they force you to pay for a shipping label and also you as an outfitter are responsible for covering shipping costs. They only highlight their founder/master outfitters-who by the way get all the leads from the W2 people, they brag about driving Porsches and make 1/3 of what they sell. They're all crazed and manipulative. Your manager will demand that you record minimum 60 calls a day in addition to multiple appointments and then forces you to pay for networking Events that you don't get reimbursed for. The sales managers have no sales experience or product knowledge and just like to micromanage you to the point of tears and frustration. They will also brag about their 6 figure salary while you are living off minimum wage, scraping to get by. If you ask them to back off-they make you sign an agreement that you'll only communicate with clients exactly how they want you to. They beg you to harass your own family and ex boyfriends to buy Trumaker clothes. They don't care if your depressed or stressed as a result of the job, they just want to burn you out and deplete you of your personal network so they can build their client base. Your forced to work on Saturdays and Sundays and talked badly about by executives on company calls If you're not selling as much as outfitters from years ago. The founder/master outfitters have no sales experience and hire assistants that do all the work for them. You get no vacation and if you ask for it-they fire you. They don't care about work/life balance and they have not lives either and brag about that. It's all in all led me to be severely depressed and this is the same for 4 OTHER people too.

Pros

With the recent changes in regional management, there is so much more positive energy amongst the teams. Not only that, but we are also providing a better experience for our customers, which makes this role so much more fulfilling. Outfitters always thinking of ways to make this experience better, and our voices are heard no matter our tenur or region.

Cons

This job is not for the faint of heart, and I didn't really understand that going into the Outfitter position. You have to have thick skin, acceptance of peer coaching, resourcefulness, and a positive attitude above all else. This isn't a 9-5 role. As an Outfitter, the way you build your book of business is by finding those clients yourself, you have to be willing to seek out that interaction even if you've left work for the day.