Truman Medical Centers Reviews | Glassdoor

Truman Medical Centers Reviews

Updated May 14, 2017
87 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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Charlie Shields
28 Ratings

87 Employee Reviews

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Pros
Cons
  • It's difficult to enter into upper management without a Masters degree (in 5 reviews)

  • Communication of upper level management is lacking, chaotic work environment (in 3 reviews)

More Pros and Cons

  1. "staff RN"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff RN in Kansas City, MO
    Current Employee - Staff RN in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truman Medical Centers part-time (More than 5 years)

    Pros

    I work in the Emergency Department and have never had a "Dull" day.
    Great team of doctors and nurses with good communication (there is no filter)
    Great teaching hospital

    Cons

    There is a lot of busy work and frustrating patients.
    There is legitimate danger working in the department
    It has been known to get pretty stressful

    Advice to Management

    Choose what is important to improving patient outcomes and fight important battles as opposed to trivial problems. Hold all employees to the same standards and the turn over rate would improve.


  2. "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Truman Medical Centers full-time (More than 3 years)

    Pros

    Great opportunity to help others.

    Cons

    The pay in healthcare is below average without a degree

    Advice to Management

    Give support to those people trying to make a difference at all levels.


  3. "Patient Account Representative II Medicaid"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Truman Medical Centers full-time (More than a year)

    Pros

    The people that I worked with were kind and supportive.

    Cons

    Management had unrealistic expectations about the amount of accounts that we could follow-up and the money that we could bring in each month after resubmitting corrected claims.

    Advice to Management

    Hire more people to take the heavy work load that you place on each person. Provide better training to your new hires and learn to have more compassion for your employees.


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  5. Helpful (2)

    "RN Clinician- "I lasted 4 months!""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Kansas City, MO
    Former Employee - Anonymous Employee in Kansas City, MO
    Negative Outlook
    No opinion of CEO

    I worked at Truman Medical Centers full-time (Less than a year)

    Pros

    The patients were great to get to know. It was an honor to care for and serve them.

    Cons

    Toxic/bullying work environment; constant drama between staff; management is horrible and made conflicts worse; don't report problems to management-you will be blamed and labeled a trouble-maker. Many staff like to do nothing (on cell phones and Facebook) and still collect a paycheck. The patients deserve better.

    Advice to Management

    Stop being afraid of volatile staff/providers. Be fair and consistent. Be clear in expectations and professional standards. Adopt a no tolerance policy for toxic work environment for EVERYONE to adhere to. Listen to what your employees are telling you to improve patient care and processes and not what you think they are telling you. Otherwise, no employee with any self-worth will stay in such a dysfunctional evironment; you will not attract or keep talented employees. Live your slogan, "Better. For Everyone."

    Truman Medical Centers Response

    Mar 10, 2017 – Internal Communications and HR Marketing Strategist

    Truman Medical Centers is committed to fostering a culture than promotes best-in-class service to both staff and patients. We value your feedback and wish you the best in your future career endeavors.


  6. Helpful (2)

    "Great Place. Great People"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Kansas City, MO
    Current Employee - Director in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truman Medical Centers full-time (More than a year)

    Pros

    Caring, friendly co-workers and patients. Outstanding clinicians. One of the most professional, creative, well-educated teams with which I have ever worked in over 25 years of professional work. Competitive salaries, excellent benefits. Proud to work here and walk the halls every day and to represent TMC in the greater KC community. Primary teaching hospital. Value professional development.

    Cons

    Misinformed public perception of what and who TMC is. This limits our ability to recruit and serve more people with our quality care.

    Advice to Management

    Continue to look ahead and stay in the forefront of care of workplace innovation. Continue to grow the business frame of mind and reward initiative and accountability. Tell the story that is TMC!

    Truman Medical Centers Response

    Mar 8, 2017 – Internal Communications and HR Marketing Strategist

    Thank you for your review! And thank you for choosing Truman...


  7. Helpful (1)

    "Certified Medication Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Medication Aide in Kansas City, MO
    Current Employee - Certified Medication Aide in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truman Medical Centers part-time

    Pros

    The benefits is great. Salary is negotiable.

    Cons

    Working on week ends,having understaff is like woking on impossible mission.

    Advice to Management

    Work on staffing specially on week-ends.


  8. "Residency/Fellowships Program Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Residency Program Coordinator in Kansas City, MO
    Current Employee - Residency Program Coordinator in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truman Medical Centers full-time (More than 8 years)

    Pros

    Working as an administrative leader directly with physician directors in graduate medical education and being able to consistently improve processes and maximize potential.

    Cons

    Professional development is encouraged, but advancement and management or succession training does not consistently happen. I see employees leave for other opportunities, and then get hired back after they have progressed elsewhere.

    Advice to Management

    Always be training someone in your department who could step into your role when you leave or retire. You will retain more employees.


  9. "Very satisfied."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible, supportive and committed to employees and the community.

    Cons

    The TMC facilities could use updating.


  10. Helpful (1)

    "Clinical"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Parkville, MO
    Former Employee - Anonymous Employee in Parkville, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Truman Medical Centers full-time (More than 3 years)

    Pros

    No one cared if you worked or not so you could spend the day doing your personal business if you wanted

    Cons

    No career development opportunities, environment is negative and depressing, leadership when I was there was poor. Employees not treated well.

    Advice to Management

    Management needs to be purged. As they are incompetent


  11. Helpful (1)

    "Employment Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Employment Specialist in Roeland Park, KS
    Former Employee - Senior Employment Specialist in Roeland Park, KS
    Doesn't Recommend
    Negative Outlook

    I worked at Truman Medical Centers (More than a year)

    Pros

    Decent health benefits and positive, helpful team of co-workers.

    Cons

    Bonus structure changed various times and inconsistent with guidelines for pay. Lack of training to support employees and emphasis on numbers rather than quality of training and interaction with consumers. High turnover.


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