Trumpet Behavioral Health Reviews | Glassdoor

Trumpet Behavioral Health Reviews

Updated August 22, 2017
70 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Lani Fritts
17 Ratings

70 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Very poor communication with management, condescending individuals, poor professionalism, low moral (in 5 reviews)

  • For health benefits ect, you need to be a full time employee (in 4 reviews)

More Pros and Cons

  1. Helpful (2)

    "Soup Sandwich"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Behavior Therapist in Fairborn, OH
    Former Employee - Behavior Therapist in Fairborn, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Trumpet Behavioral Health part-time (Less than a year)

    Pros

    It's rewarding watching kids learn and grow.
    The team had monthly fun outings.

    Cons

    It's like putting liquid between 2 solids and expecting it to hold together...there were too many changes at once and none of them panned out well.
    Low pay for education/experience.
    Limited opportunity to move up.
    Stressful work environment with schedules constantly changing at last minute.
    Payroll had a lot of people who they owed backpay to.

    Advice to Management

    The clinical director was great, but the higher ups would not listen to the individual centers. The new CEO only cares about money, not the clients or their employees. Listen to the people who are experiences problems every day.


  2. "Scheduling Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scheduling Coordinator in Lakewood, CO
    Current Employee - Scheduling Coordinator in Lakewood, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Trumpet Behavioral Health (Less than a year)

    Pros

    Fun environment if you put in the effort to make it fun
    Lots of support and job security because managers want you to succeed
    Great hours and benefits
    Great pay for the work
    Growing company

    Cons

    Scheduling is a micromanaged position, which is both a pro and a con, in that daily tasks are tedious and repetitive mindless work, but it is structured this way so that all tasks are completed as a team. The department is newer and in a learning phase (as of this review 8/17).
    High turnaround (because of resignations, not lay off's or letting employees go)

    Advice to Management

    Keep learning and becoming better... your on your way. Keep the employee and client experience personal as you grow larger

  3. "RBT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RBT
    Current Employee - RBT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Trumpet Behavioral Health full-time (More than a year)

    Pros

    The kids you work with are amazing. Benefits for dental and vision are affordable. Team members are open to feedback and work well together.

    Cons

    Scheduling has been a nightmare. There has been resignations from the scheduling department multiple times in the past several months. Therapists are scheduled with the same kid thus having to decide who can work with the client. Haven't had a team meeting in months as a result of schedulers being incompetent. Due to a lack of team meetings, there has been miscommunication amongst therapists on implementing treatment programs for clients. Also if you request for Unpaid time off, scheduling will still count it as PTO which makes your PTO hours negative.

    Advice to Management

    It is important to think of clients first. The disorganization of the scheduling department and trickle down and affect other TBH clinics. Not only are therapists affected but clients as well.


  4. "Kids are amazing, everything else.."

    StarStarStarStarStar
    Former Employee - Therapist in San Jose, CA
    Former Employee - Therapist in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Trumpet Behavioral Health part-time

    Pros

    The company is great in theory and there is some great benefits in the long run. Pay is great and scheduling is flexible. The kids are amazing and they are easily the best part of the job.

    Cons

    The major downside I found so far from this place are not the clinicians, but the Sr. Therapists. Some of the Sr. Therapist have been in the company longer than some clinicians, so they do think are better. S**** and J**** have some of the worst attitude, and instead of helping you they make you feel stupid for asking questions.

    Hours are hard to come by as well.


  5. "RBT"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    There values are in line with mine

    Cons

    To many changes in management


  6. "Okay experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Concord, CA
    Current Employee - Anonymous Employee in Concord, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Trumpet Behavioral Health full-time (Less than a year)

    Pros

    My client is close to home.

    Cons

    Not the best hours. Pay isn't great.


  7. Helpful (4)

    "Profits Before People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clincian
    Current Employee - Clincian
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Trumpet Behavioral Health full-time (More than 3 years)

    Pros

    Working with clients in this field is rewarding. Great option for those who want to work 60 hours a week for minimal salary.

    Cons

    Trumpet puts profits before people at every turn. Their core value of "Clients First" is nothing more than marketing. They were recently taken over by a large New York based investment firm, which forced out the original founders and immediately started laying off tons of employees. Those that remain are expected to manage massive caseloads and are left feeling inadequate in their ability to meet the needs of clients. They make reckless snap decisions without considering the impact on clients. TBH is the epitome of the "extraction economy" that exploits workers and drains communities of their local resources.

    Advice to Management

    They don't need my advice. They know exactly what they are doing.

  8. Helpful (1)

    "Very poor management overall. Everyone is on their own agenda."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate/Behavioral Therapist in Salinas, CA
    Former Employee - Associate/Behavioral Therapist in Salinas, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Trumpet Behavioral Health full-time (Less than a year)

    Pros

    Pay is decent. Wish I could say more here, but nothing comes to mind.

    Cons

    Very poor communication with management, condescending individuals, poor professionalism, low moral.

    Advice to Management

    Hire better trained and positive management.


  9. Helpful (1)

    "Company Led by Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lakewood, CO
    Former Employee - Anonymous Employee in Lakewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trumpet Behavioral Health full-time (More than 3 years)

    Pros

    They live by their values: Clients First, Integrity, Excellence, Teamwork and Fun. The Managing Director/ CEO, Lani Frits, and executive leadership team really care about the mission and values. They make every effort to communicate throughout the team. Large efforts in performance based feedback. Phenomenal training opportunities. Opportunities to move locations should an employee need to move.

    Cons

    Often difficult to meet expectations set; billable hours while also providing quality care. Pay may not always been great but that's the industry for you.

    Advice to Management

    Better supervisory performance monitoring of leadership.


  10. Helpful (1)

    "RBT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trumpet Behavioral Health part-time

    Pros

    great for college students; will work around your schedule

    Cons

    individual client training is minimal


Showing 70 of 70 reviews
Reset Filters