Trupanion Reviews
Found 135 reviews
"Free parking, childcare, the ability to bring your pets to work" (in 14 reviews)
"Hard work is generally rewarded and opportunities for advancement are abundant, especially with how fast the company is growing" (in 8 reviews)
"I'm just hoping they (as in, upper management AND middle management) get their stuff together because the employees working under them deserve better" (in 9 reviews)
"Low pay compared to rest of industry" (in 7 reviews)
- Featured Review
A company that does everything right!
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Trupanion full-time for more than a year
Pros
-Awesome coworkers -Amazing and transparent management -Amazing benefits ie. bringing your dog to work (who doesn't love that?) health insurance, paid leave, paid bus passes, being able to work from home regularly after your first six months. There's a lot more but those are the perks I enjoy most. Oh and 4 weeks PTO front loaded is pretty awesome too. -A data driven company steered in the right direction with well...
Show MoreCons
None really that I can think of! I love my job and I love everything Trupanion stands for!
Trupanion2019-02-09 Love the experience I have gained at Trupanion
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsApproves of CEOI have been working at Trupanion full-time for more than 4 years
Pros
Pet friendly, room for growth, casual office environment, great product
Cons
Limited budgets, some growing pains
Trupanion2019-02-13February 14, 2019 – Internal Communications
Thank you for posting a review!!!
Amazing Company!
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Trupanion full-time for more than 9 years
Pros
Pets in the office Sabbatical at 5 years Positive work environment Onsite daycare Good benefits Work from home
Cons
Georgetown/Seattle office Lack of parking Limited remote training
Advice to Management
With our ever growing teams/departments we need to start investing more in fully remote training in order to reach employees who are not close to Seattle or North Vancouver as traveling for training is not an option for some highly qualified applicants.
Trupanion2019-02-12February 14, 2019 – Internal Communications
Thanks for taking time to share your team member experience. More remote training options is on the radar, especially considering our growth (as you point out).
I can't imagine working anywhere else
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Trupanion full-time for more than 6 years
Pros
Trupanion is incredibly people focused and wants their team members to succeed both personally and professionally. Professionally I have been blessed by as well as seen for others how Trupanion works to help people move forward in their careers. Personally, I've been given opportunities and been encouraged to work on skills that better me as a person that also support my work. In addition to support for a successful...
Show MoreCons
Trupanion is a fast-moving, growing company. This is a pro. The con to this is that Trupanion is a fast-moving, growing company and this sometimes feels to me like putting the cart before the horse, jumping before you know how deep the water is, or turning before looking. This mostly applies to internal functions and occasionally applies to decisons made that affect pets, members, and hospitals. Trupanion has gotten better...
Show MoreAdvice to Management
Keep caring about your people. Keep helping your people succeed and move up. Keep taking advantage of opportunities to learn and practice bettering yourselves both personally and professionally. Keep supporting each other. Keep asking questions of your team members, your peers, and your own managers. Keep working on creating more cohesive teams across the company. Keep up the incredible work you all do. You work incredibly...
Show MoreTrupanion2019-02-12February 13, 2019 – Internal Communications
Thank you for taking the time to post this info! We're glad you are part of #TruTeam!!
Amazing Company
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Trupanion full-time for more than 2 years
Pros
Great atmosphere, incredible people, great culture!
Cons
There’s nothing to complain about
Trupanion2019-02-12February 12, 2019 – Internal Communications
Thank you for reviewing!!! We are so happy that you are so happy working at Trupanion!!
Absolutely love it.
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
RecommendsPositive OutlookApproves of CEOI have been working at Trupanion for more than a year
Pros
I’ve never felt so valued as an employee. Managers are constantly checking in and making sure you feel heard. All sorts of bonus’ and reward systems built in to benefit you. Everyone’s insanely nice and the dogs in the office are a constant comfort. Hard to have a bad day when you’re surrounded by puppers! :) The job itself is fairly enjoyable as well. There’s a lot of room for critical thinking and empathy. The call...
Show MoreCons
The training period is very long. I understand it because there’s a lot of information to take in but I wish I’d been warned a bit more about the 2+ months of training. Like others, I also feel the salary is bit low. We do really difficult work and it would be nice to be compensated a bit more w/o having to rely on fluctuating bonus’. Or at least a bit more transparency about what to expect in terms of salary.
Trupanion2019-01-05January 11, 2019 –
Thank you for sharing this feedback!
- Helpful (1)
Best Place for Animal Lovers
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Trupanion full-time for more than 2 years
Pros
Great office environment and happy coworkers, open door policy to every manager (even CEO), huge potential to move up and around the company, great benefits and pets in the office. Ability to work anytime 24/7 and choose your own schedule. Large bonus potential and above average pay.
Cons
No remote training and they are based in Seattle/Vancouver.
Advice to Management
I know it's in the works, but a remote training program for basic positions in the company would be fantastic (ie. Claims/Care)
Trupanion2018-12-31January 11, 2019 –
Thanks for your post! We're actually actively working on remote training options.
Happy here
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Trupanion full-time
Pros
Great benefits, you can bring your cat/dog to work, free daycare
Cons
Lack of communication between departments, salaries are low for the Seattle area
Trupanion2018-12-20January 11, 2019 –
Thanks for posting this review. We are glad you are happy here and want you to stay happy! Improving communication between teams is a priority for us, which is one of the reasons we hired a full-time internal communications person in November. If you have ideas you'd like to share ...
Show More- Helpful (1)
The worst human beings I've ever met
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Trupanion full-time
Pros
Free insurance for one of your pets.
Cons
Senior Management features: -Racism -Sexism -Emotional Abuse -Elitism -Unrealistic expectations -Unrecognized sacrifices -Inappropriate hiring/firing policies -Just plain bad people in every way The CEO is clueless and surrounds himself with yes-men. I have never seen a more brazen blend of egomania and incompetence in all my life.
Advice to Management
Fire yourselves.
Trupanion2019-01-03January 11, 2019 –
We are so sorry to hear that this was your experience. It is the opposite of what we aim for. We would like to have a 1:1 conversation with you to learn more. If you are comfortable doing this, please reach out through TruFeedback@trupanion.com.
BEST COMPANY TO WORK FOR !!!!!
StarStarStarStarStar- Overall
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Trupanion full-time for more than a year
Pros
The best company I have ever worked for
Cons
none really. It is a good a company to work for
Advice to Management
No Answer
Trupanion2018-09-21November 27, 2018 –
Thank you! That is our goal!!!
Trupanion Response
February 9, 2019 – Internal Communications
We're so happy you're so happy!