Truphone Account Manager Reviews | Glassdoor

Truphone Account Manager Reviews

Updated Jul 1, 2018

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Found 3 reviews

2.1
StarStarStarStarStar
56%
Recommend to a Friend
100%
Approve of CEO
Truphone CEO Ralph Steffens
Ralph Steffens
1 Ratings
  1. Helpful (2)

    "Well intended product with questionable US execution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Truphone

    Pros

    Innovative product and offering - supportive executive team in the UK - responsive to employee input and feedback. The founder is a brilliant man and makes you want to root for the companies success.

    Cons

    Poor approach to the US market. Some product shortcomings which seem to stem from T-Mobile dependency in the US.

    Advice to Management

    Take a more methodical approach and be realistic in timelines for achievement. The US is a large geography and Truphone is playing into a very small segment of users. Virtual coverage can be much more efficient than physical offices. Take a deep breath and go win business instead of trying to manufacture a business out of physical presence and aggressive employee population growth.

    Truphone2015-02-26
  2. Helpful (2)

    "Leadership thinks this product is a must have for companies to conduct business when in truth it is a novel idea at best."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Truphone full-time for less than a year

    Pros

    Very few PROS to share. No real pros from my position as a Account Manager 401k Benefits Travel Opportunities

    Cons

    1) Pay there was no consistent pay scale 2) Used second rate cellular network in the US 3) Management EXTREMELY OVER CONFIDENT with only 1 product offering. 4) Leadership has restructured 3 years in a row that led to layoffs.

    Advice to Management

    Sell intellectual property.

    Truphone2015-02-03
  3. Helpful (1)

    "Work Life balace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Truphone for more than a year

    Pros

    Good work life balance at company

    Cons

    Nothing. Need some carear progression

    Advice to Management

    Keep up the work

    Truphone2018-07-01

    Truphone Response

    February 18, 2019Global Resourcing Manager

    Thank you for the review! Truphone is happy to be a company where everyone can realise their personal and professional goals—and a healthy work/life balance is a big part of that. We’re glad you feel that balance has been met.

Found 3 reviews