Truphone Reviews

Updated Jul 22, 2020

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1.2
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Truphone Chief Executive Officer Ralph Steffens
Ralph Steffens
0 Rating
Pros
  • "It has a wonderful work environment and was a place I looked forward to coming into every day(in 13 reviews)

  • "A very nice office with great views(in 10 reviews)

Cons
More Pros and Cons
  1. Helpful (1)

    "Great concept, hope it works out"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Truphone

    Pros

    The idea of multiple international phone numbers

    Cons

    Close minded leadership to US standards. Corporate America does not run on T-Mobile

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  2. Helpful (1)

    "Very strange office environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Truphone full-time for less than a year

    Pros

    Technology and solution is awesome - probably great to work for them in the UK.

    Cons

    Local management was a joke, very egotistical and cliquish. Hard to be a new employee there, actually enjoyed seeing the "tenured" managers get laid off.

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  3. Helpful (2)

    "Don't bother, you'll eventually be "downsized"."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Truphone full-time

    Pros

    Compelling technologies and service offerings.

    Cons

    N Y Client Services has too much control and does not collaborate effectively.

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  4. Helpful (2)

    "Great product needing better market execution"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Truphone for less than a year

    Pros

    Product concepts are very marketable with significant benefits to anyone that regularly communicates with others in certain "local" countries and/or extensive global travelers.

    Cons

    Sales, marketing, and fulfillment practices

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  5. "What a mess."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    US Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Truphone

    Pros

    Global company, great benefits, dedicated employees.

    Cons

    Management is clueless, product offerings useless in US.

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  6. Helpful (1)

    "Director"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Director in Newtown, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Truphone for more than a year

    Pros

    Advanced and timely technology solution for the global mobile/cellular industry. Offers tremendous feature/benefit opportunity

    Cons

    Corporate edict was a powerful message that all companies should adopt. However very seldom followed by executive committee and middle management

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  7. Helpful (4)

    "No future in the US!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Inside Sales Executive in Durham, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Truphone

    Pros

    Truphone offers a wonderful benefits package, excellent 401k, and employee recognition awards/gifts.

    Cons

    Truphone is unstable and will most like shutdown the US locations due to improper handling of their financials.

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  8. Helpful (1)

    "Good concept, not well organized. Unable to deliver on promises."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Executive in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook

    I have been working at Truphone full-time for more than a year

    Pros

    phone with multiple international phone numbers low cost insurance reasonable vacation days

    Cons

    low pay unclear vision must work in office

  9. Helpful (3)

    "Excellent, hard working team hampered by incompetent leadership"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in Durham, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Truphone full-time for less than a year

    Pros

    Benefits were good, pay was good, work environment was good. The team as a whole were excellent folks - people you'd love to work with.

    Cons

    Leadership had no clue. often resorted to insults and expletives as standard operating procedure (aka Motivation). Mass hiring in mid 2014 was not thought out, and as a result, layoffs and closing of US offices by end of year 2014. No "lead from the front" leaders here. Just yes-men anxious to cash out when this company sells.

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  10. "IOT Sales EMEA"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Sales in Paris
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truphone full-time for less than a year

    Pros

    - company culture and spirit - relevance of product / service portfolio and capacity to differentiate - human size

    Cons

    - lack of relevant processes to comply with reality of market

Found 104 reviews