Truphone Reviews | Glassdoor

Truphone Reviews

Updated Jul 7, 2019

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Found 140 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
77%
Approve of CEO
Truphone CEO Ralph Steffens
Ralph Steffens
47 Ratings
  1. "Good to see its on the mend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Truphone full-time for more than 3 years

    Pros

    CTO & founder is truly amazing, technology, great to see its back on the path to success

    Cons

    Former leadership were terrible

    Advice to Management

    Keep going

    Truphone2019-04-29
  2. "Good people lacking direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Truphone full-time

    Pros

    Great facilities, normally positive atmosphere in the office

    Cons

    Disorganised, did not feel well managed

    Truphone2019-04-17
  3. Helpful (1)

    "Value Opennes and Objectivity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Ledger Accountant in Manila, Manila
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Truphone full-time for less than a year

    Pros

    People are accommodating, and the company as a whole, value the employee as relevant as the other.

    Cons

    Be more open to any possibility of improvement especially on the old process, and welcome new idea for the benefit of everyone. Confidentiality always comes with responsibility and accountability, any transaction should be complete and concise without need from anyone to explain.

    Advice to Management

    > Be more open and try not to be defensive when discussing cases > Dashboard for current status, like what went well, what went wrong and how it was resolved, and Areas for improvement Report in certain period could be helpful in a team to improve more and see if they are hitting target or goal. > Leaders in the Execs should be more Representative of their team/Department and not a Boss. > Set Goals sometimes...

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    Truphone2019-03-06
  4. "Contract Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Truphone full-time for less than a year

    Pros

    Unique product and offer, multinational work environment, new good looking offices in city centers, work-life balance, having impact on the changes and the things that are happening in the organisation, people who are passionate and real professionals.

    Cons

    Lack of ownership towards some processes, lack of transparency and proper communication to staff while changes taking place.

    Truphone2019-03-04
  5. "It’s over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Utrecht
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Truphone full-time for more than 3 years

    Pros

    Some really nice people, great views, option to work from home occasionally but that is dying out under CEO.

    Cons

    A restructure is coming for sure as the business fails to grow adequately. Only a few great and genuine Exec members. A CEO whom needs replacement, and HR doesn't really care about people.

    Advice to Management

    Sell out quick

    Truphone2019-04-05
  6. "Company with huge potential, challenges and visions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Service Delivery Manager in Frankfurt am Main
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truphone full-time for less than a year

    Pros

    It is a very challenging company which expects that you are bringing in your experience related to the business - no company for beginners. It is global company with international business connecting colleagues from different nations. Real fun, good working atmosphere - very exciting! Product portfolio is really visionary coming up with intersting ideas and products. Salery is good including nice bonus. There are options...

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    Cons

    Quite short onboarding phase of about 1-2 week to get involved into relevant tasks. Compared to other companies more Self learning, asking and trying out in regards to tools and processes, what is resulting in an extended onboarding phase, if you are not fit/fast enough to adapt your experiences from your previous employers or to learn from available documents. Unfortuanately some tasks are involving a lot of approval...

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    Advice to Management

    Approving budget for repeating trainings on regular basis (also i.e. with complete teams to exchange & discuss experiences/working methods), pushing PR and commercial events to make the brands more popular

    Truphone2019-02-27
  7. "Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telco Engineer in Lisbon
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truphone full-time for more than 5 years

    Pros

    Grate company to work in

    Cons

    Nothing to point as cos

    Truphone2019-03-02
  8. Helpful (1)

    "A company with a huge potencial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Infrastructure Manager in Linda-a-Velha
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truphone full-time for less than a year

    Pros

    Great work environment, great team, very intersting projects and a great deal of challenges.

    Cons

    Lack of standardization and defined processes.

    Advice to Management

    Keep up the good work and improve the weak spots.

    Truphone2019-02-11
  9. "Marvellous company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Oeiras
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Truphone full-time for less than a year

    Pros

    Colleagues are amazing, even the management is awesome, everybody is taking care of each other.

    Cons

    Unfortunately it is (too) technical,.. at least for me, that is why stoped.

    Advice to Management

    Keep doing what ya doing

    Truphone2019-02-10

    Truphone Response

    May 15, 2019Global Resourcing Manager

    That’s so good to here! We’re very glad you felt you had a fulfilling professional experience at Truphone. All the best in your future endeavours.

  10. "Vibrant company, not very organised... no focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Truphone full-time

    Pros

    good people, good teams and nice location.

    Cons

    too chaotic and needs more focus.

    Truphone2019-01-29
Found 140 reviews