Truphone Reviews | Glassdoor

Truphone Reviews

Updated Jul 18, 2019

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Found 141 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
77%
Approve of CEO
Truphone CEO Ralph Steffens
Ralph Steffens
48 Ratings
  1. "Vibrant company, not very organised... no focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Truphone full-time

    Pros

    good people, good teams and nice location.

    Cons

    too chaotic and needs more focus.

    Truphone2019-01-29
  2. Helpful (1)

    "Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truphone full-time

    Pros

    The atmosphere is fantastic, it is a nice work environment with potential for climbing up the latter.

    Cons

    Processes are often inefficient due to hierarchies and traditions.

    Truphone2018-12-04
  3. Helpful (1)

    "Contract Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contracts Manager in Warsaw
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truphone full-time for less than a year

    Pros

    This is really rapidly growing, interesting and giving variety of opportunities organisation. Company consist of good specialists, helpfull and open minded people. In addition company offices are localized in city centers in modern offices. Last but not least is a brand recognition that is still rising what is a good for the future.

    Cons

    Growing and transporming organisation can be a cons for some of the employee who like stable, organised environment with minimum of changes however working in technology industry everyone should get used to transformations and changes.

    Truphone2018-11-14
  4. Helpful (1)

    "A unique company, nothing short of an adventure!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truphone full-time for more than 3 years

    Pros

    I have had the pleasure of working for Truphone for quite a number of years now. Recent defamatory comments about the business has compelled me to write a 'what is it really like to work for Truphone' post. This company was a very different place a few years back - it has its pros and cons then but I would argue there were more cons. Sure we were a bigger team and had more socials but financially we have never been...

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    Cons

    Each day is different at Truphone, it can be good and bad if stability and predictability is your strong suit. We could have more social times but that come from people, not top down. So hopefully as its getting better.

    Advice to Management

    Spend more time on the floors with the teams.

    Truphone2018-10-16
  5. Helpful (1)

    "Exciting company - finally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truphone full-time for more than 3 years

    Pros

    Very challenging work environment with lots of opportunities Ambitious strategy is working and exciting to be part of When it was announced that we are launch carrier with Apple the place was buzzing Combination of cool Enterprise offering and new IoT strategy is very exciting Smart people

    Cons

    work life balance is hard to achieve with the current work load can't relate to some of the reviews on Glasdoor, I don't see the negativity in the business few (former employees) express here

    Advice to Management

    celebrate success

    Truphone2018-10-11
  6. Helpful (1)

    "Want a challenge? Join a challenger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Approves of CEO

    I have been working at Truphone full-time

    Pros

    I'm writing in response to some of the more negative – occasionally defamatory – reviews. And, I'll do my best to be honest. While everybody's experience is different and there has no doubt been challenging times, it's important to recognise the strides Truphone has made, particularly over the past year. This is a company that is changing. We work in telecoms and – increasingly – technology. This is an entire...

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    Cons

    It's not a job; it's a career. It's not perfect. You get up, you commute, you deal with new things every day and you have to tool up fast. There are people who want an easy life. Take my advice, if you're one of those—look somewhere else. You won't get that here.

    Advice to Management

    Be bold. Be unafraid. Lead from the front.

    Truphone2018-10-11
  7. "Ambitious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Truphone full-time

    Pros

    Having worked in acquisitive tech companies previously, recognise many of the traits. Fast paced and having to react in a difficult market, learn a lot in a short time, often by chance experiences. People are collaborative - great to work with. Change is constant - goes with the territory but think this Senior Man team mostly making changes necessary. CEO seems very ambitious - supporting disruptive innovation....

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    Cons

    Need to be resilient and comfortable with change (goes with most tech companies n my exp.) Shorter term plans not always relatable to all staff (seems the norm too)

    Advice to Management

    Get us there.

    Truphone2018-10-09
  8. "Good exposure to varied work."

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Truphone full-time

      Pros

      Good exposure to varied work.

      Cons

      Regular change in priorities of the business.

      Truphone2018-10-08
    • "Management"

      StarStarStarStarStar
        Current Employee - Anonymous Employee 

        I have been working at Truphone full-time

        Pros

        Welcoming and friendly team, great office facility right in the heart of Canary Wharf, exciting propositions and exciting future! Some great tech, innovations and props to offer customers. Good recent additions to senior management team.

        Cons

        Many competing priorities (may be not such a bad thing)!

        Advice to Management

        Could benefit from a little more strategic planning with cascade to the troops - to help with competing priorities and alignment as things change in this dynamic environment. Will be key as we go on this exciting journey over the coming months and years.

        Truphone2018-10-05

        Truphone Response

        February 18, 2019Global Resourcing Manager

        Thank you for your review, it is good to hear that you feel you have a friendly and supportive working environment. You are correct that there is a lot of change and flux in priorities but that comes with the market we are in. Being a disruptor means that hopefully it’s these challenges ...

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      • Helpful (3)

        "True phoney"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - QA Tester in London, England
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at Truphone full-time for more than a year

        Pros

        Nice office and greats views.

        Cons

        Poor management throughout the company.

        Truphone2018-10-15
      Found 141 reviews