Truphone "senior management" Reviews | Glassdoor

Truphone Employee Reviews about "senior management"

Updated Jul 7, 2019

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Found 140 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
77%
Approve of CEO
Truphone CEO Ralph Steffens
Ralph Steffens
47 Ratings
Pros
  • "A very nice office with great views(in 10 reviews)

  • "It has a wonderful work environment and was a place I looked forward to coming into every day(in 9 reviews)

Cons
More Pros and Cons

Reviews about "senior management"

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  1. Helpful (12)

    "Disgusting unethical treatment of staff with constant bullying"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Truphone full-time for more than 3 years

      Pros

      Three years ago I would not have been able stop talking about all the pros. The people make the company, one of the best places I had ever worked. Fun environment, great learning opportunities and a company that that treats their staff like valuable employees. All gone now.

      Cons

      Staff threatened by HR with no bonuses if they don’t write positive reviews. Priorities of senior management are so far gone it’s unbelievable. If you don’t conform you’re out. Constant bullying and failing to address the needs of their staff. Several staff members signed off with depression and stress were told to get over it. Absolutely horrific work environment. They have...

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      Advice to Management

      Fire your egotistical HR staff for a start.

      Truphone2018-10-10
    • Helpful (8)

      "Only consider with caution or desperate need for a job - you can do better!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager in London, England
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Truphone full-time for more than a year

      Pros

      None basically! There were some very good people, but they did the smart thing of moving on...more will follow, me included!

      Cons

      Senior management woefully inadequate Strategy 5 years behind the market Disillusioned it has killer products backed with IPR Financially vulnerable HR pressures new starters to write positive reviews here!

      Truphone2016-03-22
    • Helpful (3)

      "It's a Joke"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at Truphone

        Pros

        Nothing to say actually apart from few hard working people. Decent locality and a posh office. Tru SIM and MVR is a great product.

        Cons

        Senior management need to wake up. Bureaucracy at its best. Dirty politics in technical , test, and change management teams. Never let the good guys come on top. No pay rises for hard working but pay rises for smooth talkers and their favourites. And many more just avoid this company.

        Advice to Management

        Wake up big guys. Tru SIM is a great product, encourage the right people, delegate to right people, fire the useless drama artists, they add nothing to the business but cost you loads. Don't join this company up until next two years, if it dribbles on.

        Truphone2016-03-10
      • Helpful (3)

        "Was a great company to work for but failure by senior leaders led to mass redundancies and change in culture."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Service Delivery Manager in London, England
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Truphone

        Pros

        Unique product on the market and the ability to add more USPS if the management was right at the top.

        Cons

        Senior management messed up and lost great employees. Company culture has vanished and lack of belief in the company now.

        Advice to Management

        Change at the top needed

        Truphone2015-07-15
      • Helpful (5)

        "Runied by senior management"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in London, England
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Truphone full-time for more than 3 years

        Pros

        WAS an amazing company with amazing people, great culture and respect. Fun and vibrant

        Cons

        Completely ruined by senior and mid level management. Some fantastic members of staff who were so passionate about the company and employees were lost and let go in a mass redundancy without a care for those of us remaining. Lots of 'friends' of the senior management were brought in and ruined the teams, culture and vibrancy. Those who wanted to work hard and help make the comany...

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        Advice to Management

        Respect, listen and care for your staff

        Truphone2015-07-22
      • Helpful (14)

        "Very Old Startup"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at Truphone

        Pros

        Location, concept is good, easy to get into

        Cons

        Senior Management can't make decisions (neither can the exec), no company values, no direction, archaic management style, if your face doesn't fit they you may as well leave. Reminds me of an old boys school.

        Advice to Management

        Decide what you want to do and stick to it. Do more to hold on to key staff. Do more to improve moral!

        Truphone2014-03-24
      Found 140 reviews