TrustCo Bank Corp NY Reviews | Glassdoor

TrustCo Bank Corp NY Reviews

Updated May 29, 2017
9 reviews

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4.0
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TrustCo Bank Corp NY President, CEO, and Director, TrustCo Bank Corp and Trustco Bank Robert J. McCormick
Robert J. McCormick
5 Ratings

9 Employee Reviews

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Pros
Cons
  • Low pay, demanding expectations from management (in 10 reviews)

  • They have a very high turnover from tellers, to assistant managers, to even staff in branch administration, and the IT department (in 6 reviews)

More Pros and Cons

  1. "Job opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Schenectady, NY
    Current Employee - Bank Teller in Schenectady, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrustCo Bank Corp NY part-time (Less than a year)

    Pros

    It offers regular training sessions to all employees

    Cons

    Part time employees only work 27 hours weekly

    Advice to Management

    Keep up the good work


  2. "Accounting Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TrustCo Bank Corp NY as an intern

    Pros

    Meet a lot of People, Friendly office

    Cons

    Schenectady NY, tough commute.

    Advice to Management

    Bigger Parking lot

  3. "Secret Shopper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at TrustCo Bank Corp NY full-time

    Pros

    Not always at a desk

    Cons

    Mileage
    Minimal interaction with other departments


  4. "Good job fresh out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrustCo Bank Corp NY full-time (Less than a year)

    Pros

    Growth potential after 90 days employed.

    Cons

    After becoming a branch manager it is hard to go up the latter any further. Old school technology.

    Advice to Management

    Make it possible to make debit cards in the branch.


  5. "Love my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller
    Current Employee - Teller
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TrustCo Bank Corp NY full-time (More than a year)

    Pros

    Banking hours, friendly staff, family environment. I love my job and I didn't think I would. Products are easy to learn, job is easy to learn. Benefits are great for everyone.

    Cons

    Outdated systems, lack of training, Turnover,
    Lazy employees. Proper training is key. No one really gets it but hopefully have helpful staff to help them learn.

    Advice to Management

    You get more headache than you should. Others
    May not notice but I do. Keep your heads up!!


  6. "Teller"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A good step stool on building your career.

    Cons

    The distance was too far for me


  7. "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I like working at Trustco just that too much room for advancement. My team is easy to get along with.

    Cons

    no cons. Really enjoyed working there

  8. Helpful (1)

    "Perfect college job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Teller in Albany, NY
    Current Employee - Head Teller in Albany, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TrustCo Bank Corp NY full-time (More than 3 years)

    Pros

    This job is perfect for anyone while they're in college. It pays better than minimum wage, you get vacation and sick time and paid holidays off. It's pretty basic, if you can run a cash register than you can be a teller.

    Cons

    Sometimes the company is a little too focused on things that are unobtainable. Technology is very outdated. While the pay is better than minimum wage other banks are paying 2-4 dollars more an hour to do the same job.


  9. Helpful (2)

    "Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glenville, NY
    Current Employee - Anonymous Employee in Glenville, NY
    Approves of CEO

    Pros

    Very few layers of management. It's a lean and mean company.

    Cons

    It's so lean and mean, sometimes the lack of manpower interferes with progress.

    Advice to Management

    Don't be too afraid to add manpower occasionally...even if it's temporary.


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