TrustHCS Reviews

Updated Dec 30, 2020

To filter reviews, or .
3.0
42%
Recommend to a Friend
50%
Approve of CEO
TrustHCS Founder and President Torrey Barnhouse
Torrey Barnhouse
94 Ratings
Pros
  • "It's great that you can work from home(in 27 reviews)

  • "remote work, great people, good experience all around(in 15 reviews)

Cons
  • "They also expect 4 charts an hour for HCC coding(in 17 reviews)

  • "Also, the pay for general coders is incredibly low compared to other companies(in 9 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Encouraging team atmosphere"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Lead in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TrustHCS full-time for more than 5 years

    Pros

    they work with you and encourage you to be your best and provide education

    Cons

    there is a lot of expectation and responsibility put on you

    Continue reading
  2. "Don't TrustHCS!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Remote Coder in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TrustHCS full-time for more than a year

    Pros

    This used to be a great place to work, but not anymore.

    Cons

    Company is run by people who are not ethical. I filed an ethics complaint, which the HR department sat on for three months! They did nothing to resolve the issues, and ultimately fired me for being "disruptive." Unemployment agency agreed that the firing was unjustifiable. These guys are all about profit and could not care less whether they are following the legal guidelines or not.

    Continue reading

  3. Helpful (4)

    "No word from anyone since being placed on furlough"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CDIS 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TrustHCS full-time for more than a year

    Pros

    Working from home, decent pay

    Cons

    Poor communication from management team

    Continue reading
  4. Helpful (3)

    "A great company that lost it’s way after the merger"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CDI Specialist 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TrustHCS full-time for more than a year

    Pros

    100% remote with flexibility. Pay is okay. Management is typically supportive and helpful.

    Cons

    No 401k match. The company merged with a couple other companies and it’s no longer a great place to work. They talk about all these new people from India they are bringing on while laying off or furloughing it’s US work force. It appears they are now focused on making money for the top and could care less about the people.

    Continue reading
  5. Helpful (5)

    "Work is dwindling"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coding Specialist in Little Rock, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TrustHCS full-time for more than 8 years

    Pros

    100% Remote Flexible Schedules Great Coding Supervisors

    Cons

    Upper management has changed and doesn't know much about medical coding. Really getting the vibe that they are going to start sending more and more coding work to India.

    Continue reading
  6. Helpful (3)

    "Keep looking"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Remote HCC Coder 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at TrustHCS full-time for less than a year

    Pros

    not many, liked the morning meetings

    Cons

    unrealistic charts per hour for up to 500 pg charts, inconsistent auditing, pay low for project. Had heard good things about the company but soured by the whole experience overall.

  7. Helpful (3)

    "Doesn’t care about employees"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TrustHCS full-time for more than 5 years

    Pros

    I got Nothing at the moment

    Cons

    Furloughed employees then just no contact , called us “ family “ and stated they cared so much ,but treated like a stray . Merged with another company and TrustHCS employees were the first to go ! Wouldn’t pay the over 170 hours of PTO owed to me ! And just like that you’re gone as overseas received work . The proud company went right down the toilet . Merged & changed company name and had to see on social media because they didn’t have the decency to reach out ! And some higher ups really need to find a personality since they get paid the big bucks !

    Continue reading
  8. Helpful (1)

    "Remote job, used to be flexible, now they expect you to be sitting at your computer for set hours"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Coding Specialist in Springfield, MO

    I have been working at TrustHCS full-time

    Pros

    One of the most amazing human resources departments I have seen.

    Cons

    Lack of professional communication, mid-level coding supervisors either don't know the answers or they are terrible at communicating them. Either way, you rarely get a good answer. No annual raises, insurance is incredibly high, no 401k, and the company has recently merged and is outsourcing to foreign countries. Also, the pay for general coders is incredibly low compared to other companies.

    Continue reading
  9. Helpful (4)

    "Not the same"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Clinical Documentation Specialist RN 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at TrustHCS full-time

    Pros

    Flexibility with being able to work 100% remote.

    Cons

    I, among many others, been furloughed for seven months and recently found out that the company has merged again and is now under a new name. I didn’t find this out from a company representative but through a posting about the name change and merger on LinkedIn. I feel like this major change should have been conveyed to employees before being announced on social media.

    Continue reading
  10. Helpful (3)

    "its ok"

    2.0
    Current Employee - Remote Medical Coder 

    I have been working at TrustHCS full-time

    Pros

    Flexible hours, but thats all

    Cons

    Not very much training for projects, magaement micromanages you. They also expect 4 charts an hour for HCC coding........well one is 30 pages the next one could be 250. How does that make sense. The pay isnt good either. I lasted about 2 weeks.

Viewing 1 - 10 of 156 English Reviews