TrustHCS Reviews
Updated Apr 9, 2019
Found 125 reviews
"It's great that you can work from home" (in 24 reviews)
"Willing to also give lesser experienced medical coders who score well on their entrance exams a chance" (in 11 reviews)
- Featured ReviewHelpful (6)
"A Company that Truly Cares"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TrustHCS full-time for more than 10 years
Pros
Opportunity. Room for growth. Options when you need/want change. You are never stuck in one place if you don’t want to be. But the biggest thing is the feel of family, warmth and caring. Well wishes on your birthday, a shout out on your anniversary each year, flowers when you’ve had surgery. For me, what I will never forget, is how this company took care of me in my most dire time of need. When hurricane Harvey took...
Show MoreCons
While working remote is amazing it would be great if there was some way the company could come together once a year for a face to face even if it was something we had to pay for on our own. It would be worth it.
TrustHCS2018-08-18 "A company that cares about their employees"
StarStarStarStarStarI have been working at TrustHCS
Pros
I have worked at TrustHCS for almost 6 months now, and all I can say is this company is amazing. They truly care about every single one of their employees. I have learned SO MUCH in the short time I have been there. I cannot wait to continue my career with TrustHCS!
Cons
I have zero complaints about this company.
Advice to Management
The meetings that are held just to catch up with the employees and see where everyone is at on each account are SO important and I love them. Thank you!
TrustHCS2019-04-09"Good company"
StarStarStarStarStar- Work/Life Balance
RecommendsPositive OutlookApproves of CEOI have been working at TrustHCS full-time for less than a year
Pros
Salary, working remotely, good teammates
Cons
No 401K matching, family health coverage
Advice to Management
Keep up the good work!
TrustHCS2019-03-22TrustHCS Response
March 25, 2019 – Executive Director, Human Resources
Thank you for your review. We appreciate your feedback and are very happy you enjoy working with us!
"Best Company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TrustHCS full-time for more than 3 years
Pros
This company focuses on communication, helping each other when we are in need, and makes sure all employees have what they need to succeed.
Cons
I honestly do not have any cons for this company.
Advice to Management
Keep up the good work!
TrustHCS2019-01-25TrustHCS Response
January 28, 2019 – Executive Director, Human Resources
Thank you so much for your review. We are happy to have you here with us. We appreciate you choosing us as your employer!
"Great place to work, very helpful team leaders!"
StarStarStarStarStar- Work/Life Balance
- Career Opportunities
RecommendsI have been working at TrustHCS part-time for less than a year
Pros
Flexible hours , great pay, work from home.
Cons
Some times work will slow down for data entry
TrustHCS2019-01-24TrustHCS Response
January 24, 2019 – Executive Director, Human Resources
Thank you for your review. We are happy you are enjoying your time with us!
"TrustHCS is awesome!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TrustHCS full-time for less than a year
Pros
True team support,benefits,respect, work remotely
Cons
Not guaranteed 40 hours per week. It depends on the client's needs and volume. So far it hasn't been a big issue though.
TrustHCS2019-01-23TrustHCS Response
January 23, 2019 – Executive Director, Human Resources
Thank you so much! We appreciate you.
"Experience at Trusthcs"
StarStarStarStarStar- Work/Life Balance
- Compensation and Benefits
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at TrustHCS for more than a year
Pros
Pay, the upper management are super friend. Very friendly
Cons
The department I worked with didn't have friendly managers. When help was sought out there was no feedback. It seemed more of a bother to ask questions, not use to having any meetings. I can only speak on my department and so far my experience has not been good. This does not speak for the company overall because the upper management is super friendly. But bad leads,supervisors will drive away employees.
TrustHCS2019-02-05TrustHCS Response
February 7, 2019 – Executive Director, Human Resources
Thank you for your review. I would love to talk with you and open up a line of communication. Please feel free to email or call me- 904.599.2024, danielle.richmond@trusthcs.com Thank you!
"Not a friendly place"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendI have been working at TrustHCS full-time for less than a year
Pros
Remote work, decent pay, unlimited PTO for certain full-time employees
Cons
I'm not sure why this company is touted as one of the best places to work and that it's family friendly. Maybe the dept I work for is different. Our director is rude, disorganized, and has overall poor management skills. There is hardly any training or direction. The director will yell at you if you don't get things done correctly (good luck with that since again, there's no training). Overall, we are treated like children...
Show MoreAdvice to Management
Have management evaluated regularly. Allow employees to provide feedback on their directors/managers. Treat employees with respect.
TrustHCS2019-01-18TrustHCS Response
January 23, 2019 – Executive Director, Human Resources
We thank you for your review. I would love to open up the line of communication with you. Please feel free to reach out to me directly. Please reach out to me. Danielle Richmond
- Helpful (1)
"Poor communication/organization/training"
StarStarStarStarStar- Compensation and Benefits
- Senior Management
Doesn't RecommendI worked at TrustHCS full-time for less than a year
Pros
Decent pay and flexible schedule
Cons
Team Lead is very unorganized, seemed overwhelmed, does very poor training, doesn't have certification, lacks good effective communication skills, The director isn't that friendly either and has poor communication skills and they both always seemed to be in a bad mood. Team lead probably has her job because of who she knows and not her true capabilities, that seems to be the "norm" with companies these days. Give a...
Show MoreAdvice to Management
Orientation can be done in one day with a group of people versus one or two people at a time and spreading it out over several days for 30 minutes to an hour each day. Also, the team lead lacks organization, preparation, communication skills, and training ability. She is very overwhelmed and forgetful. She also isn't certified but yet others must be certified. She makes it clear she is too busy to be helpful and please...
Show MoreTrustHCS2018-12-12 "A really good company!!!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at TrustHCS
Pros
Supervisors are helpful, feel as if I'm part of a family.
Cons
I have nothing negative to say
TrustHCS2018-11-08TrustHCS Response
November 12, 2018 – Executive Director, Human Resources
Thank you so much! We are happy you are part of our family!
TrustHCS Response
April 15, 2019 – Executive Director, Human Resources
Thank you so much for your review! We do our best for our employees. Happy you are enjoying your time with our TrustHCS family! We appreciate you!!