Trustwave Reviews | Glassdoor

Trustwave Reviews

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Found 271 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
42%
Approve of CEO
Arthur Wong
25 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review
    Helpful (2)

    "Exciting Place to Work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trustwave full-time

    Pros

    Cyber security business, smart, friendly co-workers, high-tech office space, great benefits, casual work environment, flexibility, CEO and leadership team have a strong vision for the future.

    Cons

    There are some that resist change; however, there is nothing wrong with change if it is in the right direction.

    Advice to Management

    The more communication the better.

  2. Helpful (2)

    "Great Company with Great Mission"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Trustwave full-time

    Pros

    fun & interesting work set to great colleagues great mission

    Cons

    lacking work life balance ensure mid level management is aware of the big picture goals

    Advice to Management

    Be accessible to all levels of employees

  3. Helpful (2)

    "Would not recommend"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Trustwave full-time for more than 4 years

    Pros

    Co-workers are generally very nice and fun to work with. I liked the work I was doing when I had work to do.

    Cons

    Lack of guidance. Fear of job security. Few coaching opportunities. Overall low moral across all departments.

    Advice to Management

    A lot is being done to change things and build a culture here and all that is great! Unfortunately, for some a bad taste has been left in our mouths after the round of layoffs in November and fun fringe benefits being taken away. It is also no secret that the entire leadership team is a complete men's club. It'd be great to see some more women at the table.

  4. Helpful (1)

    "Don't Work There"

    StarStarStarStarStar
      Current Employee - Account Manager 

      I have been working at Trustwave full-time

      Pros

      Some nice people, nice office

      Cons

      Poor service to clients, undeveloped sales territories, bad marketing

    • Helpful (2)

      "Solid Company"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - QSA in Denver, CO
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Trustwave full-time

      Pros

      Good company that sets you up to perform your job then leaves you alone unless you need assistance.

      Cons

      A lot of customer management required. Managing the customer pulls you from doing your job.

    • Helpful (1)

      "Great Company overall finally changing for the better"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales in Washington, DC
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Trustwave full-time for more than 4 years

      Pros

      Incredible people who when motivated properly outperform the industry with our innovation and fresh ideas. The new Global management has finally brought back the team mentality and forced out the old guard.

      Cons

      Federal Side of the company needs new management that understands the space they are competing in. Thinks socializing and overpaying for consultants will cover for lack of leadership and inability to accept change.

      Advice to Management

      Realize that strengths of your current staff. Push people to get off their comfort couch and encourage them to be great again. Compensation in line with your competitors wouldn't hurt either.

    • Helpful (5)

      "Used to be a good place"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - SOC Analyst 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Trustwave full-time for more than 4 years

      Pros

      Good coworkers. Allow you to focus on the technologies you want to learn. Certification reimbursement program to pay for approved certifications.

      Cons

      Several layoffs in past 6 months mostly affecting engineering and sales. Mexico SOC was closed. Employees are leaving in large numbers and their positions are being eliminated increasing workload for the rest of us. New singtel owners changing policies. Quarterly bonus is gone, moved to smaller annual bonus. There may be long-term benefits for these changes, but so far changes have negatively affected morale and motivation....

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      Advice to Management

      We all know Trustwave pays below the industry average. Most of us stayed for the fringe benefits. Don't be surprised that we're all jumping ship when you remove these fringe benefits.

    • Helpful (2)

      "Gartner Magic Quadrant Leader"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Trustwave full-time for more than 2 years

      Pros

      Cutting edge business Lots of positive change Investments in people, products and process Exciting time to work at Trustwave right now Flexibility Cool work space

      Cons

      Great opportunities for those who adapt to win.

      Advice to Management

      Keep making the investments in the future.

    • Helpful (8)

      "Compliance (now SecureTrust) is a shell of what it once was..."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Security Consultant in Chicago, IL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Trustwave full-time for more than 2 years

      Pros

      -A good Managing Consultant gave me my start in the industry here and helped me excel. Other consultants were very supportive and helpful too. Despite upper management, the people take care of each other. -Managing Consultants actually seem to care, but are at the mercy of a controlling VP who doesn't empower his people. -Work life balance was pretty good on account of Managing Consultants taking care of their people,...

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      Cons

      -Minimal investments in their employees as far as professional development goes. -Managing Consultants have minimal power to empower their employees to grow or learn, or to improve business processes. -Lots of empty promises from Upper Management regarding development and future plans. -No road map for your future development. They don't want you to advance because they don't want to pay you. They want to make consulting...

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      Advice to Management

      This was a great place for the first year I worked there, but your pivot to MSS and chasing Gartner numbers made you forget all the people who got you there. You got where you are on the backs of hard working people who cared about this company and this industry, but they are just pawns to you. You have no loyalty to your people. It's time for a change in management on the SecureTrust side, at the very least. Change...

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    • Helpful (24)

      "Was once proud to be an employee. New CEO, restructuring = toxic. Stay away."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Product Engineer in Chicago, IL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Trustwave full-time for more than 6 years

      Pros

      Former CEO and MGMT made this an excellent place to work at prior to new CEO take over and current restructuring

      Cons

      Sept 2018, new CEO held an "All Hands" meeting. Instead of introducing himself as the new CEO with a new vision, he raked us over the coals explaining how disappointed he is in our organization. This set the tone for the following months. With out warning, weeks before Thanksgiving 2018, management laid off entire teams in multiple departments. Some of these individuals had been loyal Trustwave employees for nearly...

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      Advice to Management

      It's too late for any meaningful advice. They've spoiled any chance for that.

      Trustwave Response

      January 4, 2019Director, Talent Acquisition

      Trustwave has had to undertake a tremendous amount of positive change to remain an industry leader. Change can be scary, but our leadership has taken tremendous care to be thoughtful and transparent about how we plan to move forward. If you are only interested in doing the ...

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    Found 271 reviews