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Trustwave

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Trustwave

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Trustwave Reviews

Updated Jun 14, 2021

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Found 396 of over 416 reviews

3.3
50%
Recommend to a Friend
77%
Approve of CEO
Trustwave Chief Executive Officer Eric Harmon (no image)
Eric Harmon
11 Ratings
Pros
  • "Wonderful staff and work/life balance(in 37 reviews)

  • "Work / Life Balance - Work from home(in 30 reviews)

  • Cons
  • "Upper Management/leadership does not care and listen to its employees(in 15 reviews)

  • "Steadily gone down hill since singtel bought it(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 8 years

      Long tenured and as excited about the future as ever

      Mar 29, 2021 - Director, Global Talent Acquisition in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Current strategy for growth. Transformational Leadership. Great Industry. Work-Life Balance

      Cons

      The need for transformation as we quickly work through some past issues.

      Continue reading
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    2. 1.0
      Former Employee, more than 5 years

      AVOID!!!!

      Jun 1, 2021 - AVOID!!!! 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None! Ttrustwave is a company in rapid decline. Everything about working there, and being a customer, is toxic.

      Cons

      Everything is a "con." Nothing is a "pro." Don't get fooled into thinking that they are changing anything. They are not. People who have worked for Trustwave for years (too many years?) know the truth about the future prospects for success. The many people who have quite over the past few months also know the truth. They got out because of the truth.

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      1 person found this review helpful
    3. 4.0
      Current Employee

      Middle-Management Heavy Structure

      Nov 6, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great array of products Great vision Good people This company WILL continue to grow and dominate the market. The work force is quite diverse.

      Cons

      The company structure has too many middle managers. Accomplishing something simple goes through multiple bottlenecks if the task is in any way crossfunctional. Employees are, for the most part, hesitant to rock the boat because middle managers on other teams are often hostile when engaged by an employee outside of their silo, middle managers only want to engage with other middle managers. Company sometimes lays off entire divisions when the problem is only the managers over the division. Good employees are lost but the bottlenecks remain. Middle management is far from transparent, often trying to hide their deficiencies from other middle managers. Employees are instructed to never discuss gaps in processes so that other teams don't know about them, this puts employees in the position of having to figure out how to bridge the gaps on our own.

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      2 people found this review helpful
    4. 2.0
      Former Employee, more than 5 years

      Worst Channel Sales Management and Sales Leadership Teams

      Mar 13, 2021 - Senior Product Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Solid technology products, excellent product management and engineering teams continue to innovate and try to retain loyal client base globally.

      Cons

      Utterly useless Global Channel Sales SVP and Management team accomplishing nothing after joining Trustwave for nearly two years. Their predecessors two year prior failed too, and the dismal results of attempting to revive the channel business seem to repeat itself. Sales leadership continuously hiring more incompetent salespeople and wasting resources and funding that could be better spent going to Engineering and Marketing, where headcounts are scarce and zero investment is given to promote tried-and-true technology products. Loyal customer base is dwindling year after year from neglect and nonexistent account management and relationship building.

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      7 people found this review helpful
    5. 4.0
      Current Employee, more than 5 years

      Great place to work!

      Mar 9, 2021 - Anonymous Employee in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I've acquired more skills here that I can use to further my career internally or take elsewhere

      Cons

      Horrible at coordinating proper training. We upgraded to a new phone system 2 days before Christmas without any training whatsoever. Keep in mind that this was while everyone was working from home, so we were required to use this new phone system without knowing how it worked.

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      1 person found this review helpful
    6. 3.0
      Current Employee, more than 5 years

      They really want to IPO

      Apr 29, 2021 - Security Consultant in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Still a lot of sharp people there who care.

      Cons

      Lots of work hours and the organization is a bit cannibalistic in its product/service lines. Not sure they have a clear vision on what their trying to be. With their push to IPO, they’re very focused on bottom line in the near term.

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      2 people found this review helpful
    7. 4.0
      Current Employee, more than 5 years

      Promising company, great people

      Apr 4, 2021 - Anonymous Employee in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with throughout the organization. The new CEO is passionate about moving the company forward and communicating major initiatives.

      Cons

      Turnover is still a problem and pandemic related issues with customer retention has added some stress to the organization

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    8. 3.0
      Current Employee

      Rating

      Apr 27, 2021 - Regional Sales Director in San Jose, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Team and supportive management

      Cons

      Not up to market compensation or up to par to cost of living in various expensive areas Process over-kill Some technologies were EOL that would have brought more revenue in

      1 person found this review helpful
    9. 4.0
      Current Employee, less than 1 year

      Great People To Work With

      Mar 22, 2021 - Sales Tax Manager in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people and a growing company.

      Cons

      Some stubbornness to changing things when necessary.

      1 person found this review helpful
    10. 4.0
      Current Employee

      Trustwave

      Mar 14, 2021 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Collaboration across departments has increased drastically, this will improve process

      Cons

      Process has become so complex in the attempt to catch all.

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    Viewing 1 - 10 of 396 Reviews

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