Trustwave Reviews

Updated Jul 7, 2020

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3.0
48%
Recommend to a Friend
40%
Approve of CEO
Trustwave CEO Arthur Wong  (no image)
Arthur Wong
57 Ratings
Pros
Cons
  • "Upper Management/leadership does not care and listen to its employees(in 14 reviews)

  • "Steadily gone down hill since singtel bought it(in 10 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (9)

    "Best team I have ever worked with"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Legal in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trustwave full-time for more than a year

    Pros

    1. I've never worked with such a great team. Through many changes to personnel and the business over the past two years, they strive to create a workplace of accountability, efficiency and (mostly importantly) camaraderie. It is a pleasure to come to work with this group of people. 2. The level of transparency from senior management is a refreshing change. 3. The industry is fascinating. I've learned a significant amount from our MSS, CPS and technology teams about risk assessment and cyber security. This has been a truly enriching experience. 4. Culture change is really difficult, but the new management team is trying to do things the right way - building a client-focused culture of accountability and integrity. I sense these are not just buzz words, but true guiding principles for everyone.

    Cons

    1. Substantial changes to the company structure and business strategy over the last 1.5 years have lead to significant turnover. This has been difficult on everyone, but it seems to have subsided over the past few months. 2. Historically pay had been sub-market, so many who have been at the company for a significant amount of time were underpaid. This has recently changed.

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    Trustwave Response

    November 4, 2019Director, Talent Acquisition

    Thank you for your kind words. We are ever vigilant when it comes to doing things the 'right way' and I agree, our future looks quite positive.

  2. "Best industry to work and grow"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trustwave

    Pros

    Global company with lots of opportunity to grow. Smart people. Transparent leadership.

    Cons

    There are some growing pains, but that is to be expected.

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    Trustwave Response

    March 30, 2020Director, Talent Acquisition

    thank-you for your review.

  3. "Great place to work!"

    5.0
    Current Employee - Marketing 

    I have been working at Trustwave full-time

    Pros

    Wonderful staff and work/life balance.

    Cons

    None I can think of.

  4. "Good company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Security Analyst 

    I worked at Trustwave full-time

    Pros

    Great place to get your foot in the door

    Cons

    Not much negative things to say

  5. Helpful (4)

    "Not a good place to work.... look elsewhere"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at Trustwave full-time for more than 3 years

    Pros

    Some good people working in the company. Some good existing customers.

    Cons

    Salary and Sales Commission plan is underwhelming Lots of turnover within company. (even with management) Frustrating Internal process to get job done No stock options to employees and never will be. Upper Management/leadership does not care and listen to its employees Product and services are weaker than major competitors. ( Dell Secureworks, Accenture, Crowdstrike) Parent company holds tight purse and hinders growth Competitors are outpacing Trustwave in cyber security industry Inexperienced middle management cannot guide this sinking ship in the right direction

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  6. "Excellent technology culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Marketing Manager in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Trustwave full-time for less than a year

    Pros

    Greatest people, engaging and rewarding work. Allows remote working.

    Cons

    Smaller than big giants but that has benefits too.

    Trustwave Response

    April 29, 2020Director, Talent Acquisition

    Thanks for the positive feedback!

  7. "Good entry level sales position"

    3.0
    Former Employee - BDR 

    I worked at Trustwave full-time

    Pros

    Lots of good people and leadership on the team

    Cons

    Constant change in the sales overall and not much direction.

    Trustwave Response

    April 29, 2020Director, Talent Acquisition

    Thanks for the positive note.

  8. Helpful (4)

    "Just found out the changes."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Sales Engineering Manager in Pittsburg, CA
    Negative Outlook
    Disapproves of CEO

    I have been working at Trustwave full-time for less than a year

    Pros

    People are good people just restricted to do anything because lack of budget, money and sales.

    Cons

    Huge burn based on what is coming into the company. Very little sales in North America. The saving grace is the Asian market and resell of that hardware which has nothing to do with a service offering. TW is basically living off the resell of hardware. You can cut 50 percent of the sales team and SE team and still do the same sales.

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  9. Helpful (1)

    "Great executives"

    4.0
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Trustwave full-time

    Pros

    Very nice and smart executives

    Cons

    Siloed departments made work frustrating

    Trustwave Response

    March 30, 2020Director, Talent Acquisition

    thank-you for your review

  10. COVID-19
    Helpful (4)

    "Leadership/Management Concerns"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Trustwave full-time for more than 3 years

    Pros

    Friendly work environment, generally nice people to work with.

    Cons

    Poor Communication and Inexperienced Leadership

    Continue reading

    Trustwave Response

    March 30, 2020Director, Talent Acquisition

    thank-you for your review.

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