Truven Health Analytics Reviews | Glassdoor

Truven Health Analytics Reviews

Updated July 20, 2017
234 reviews

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3.1
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Mike Boswood
100 Ratings

234 Employee Reviews

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Pros
  • Work life balance has been great so far (in 40 reviews)

  • Flexible hours and ability to work from home are good benefits and the company is very family friendly (in 30 reviews)

Cons
More Pros and Cons

  1. "Hot Mess! Don't walk, run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Ann Arbor, MI
    Current Employee - Manager in Ann Arbor, MI
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Truven Health Analytics full-time (More than 10 years)

    Pros

    Unfortunately, if there are any pros, I've missed them.

    Cons

    Stale products, stale management, at all levels, not to mention very unethical business practices/price gouging existing clients. Products haven't been refreshed in years, and the market has noticed. Cancels are prevalent and new revenue is plummeting. CEO is out of touch and has allowed some rotten things to happen on his watch. However, he's so out of touch, I'm sure he's completely in the dark about the abuses and major dysfunction within his organization.


  2. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Hyderabad (India)
    Current Employee - Senior Business Analyst in Hyderabad (India)
    Recommends
    Positive Outlook

    I have been working at Truven Health Analytics full-time

    Pros

    Nice to work. and easy to enjoy

    Cons

    This is not best place for growth

  3. Helpful (4)

    "Lack of Communication; Fear Factory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Denver, CO
    Former Employee - Senior Business Analyst in Denver, CO
    Negative Outlook
    No opinion of CEO

    I worked at Truven Health Analytics full-time (Less than a year)

    Pros

    The benefits were good. Is this 20 words yet? Twenty word minimum--can't believe that I still haven't quite twenty words yet.

    Cons

    I worked in the Denver office and people were afraid to talk or even share basic, useful information. I worked at Truven Health 6 weeks driving downtown and paying for parking until someone finally told me that I would not be reimbursed for parking, only for the commuting via bus which was extremely inconvenient for me. Others who had started on the Denver project earlier were allowed to drive in and park in the building with parking paid by Truven.

    Also, everyone thought the brain trust was in Ann Arbor, MI and if you didn't come from there you didn't know anything, no matter how much relevant real world experience new people had.

    Truven Health Analytics did not seem to put the customer first. And their attitude only got worse when IBM Watson bought them.

    Also, IBM seems interested in having a diverse workforce; Truven did seem to care. I'd like to see how these two different cultures live side by side.

    Advice to Management

    Better management and leadership will lead to better culture. I had an executive level account manger who joked and laughed about the people who were let go or left before me, and I only lasted 4 months. There was high turnover before and after my time there. This manager also thought that Business Analysts "are interchangeable." How would he feel being told by his boss that Account Executives are interchangeable?


  4. "I don't recommend working here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience Designer in Greenwood Village, CO
    Former Employee - User Experience Designer in Greenwood Village, CO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Truven Health Analytics full-time (Less than a year)

    Pros

    Truven has some great people, fun events, and a positive atmosphere.

    Cons

    The User Experience team has a revolving door as people leave because of the toxic environment. Contractors are used because employees regularly leave the team. People are disrespected daily and their contributions devalued. Fear reigns.

    Advice to Management

    This advice is given in a spirit of caring that things improve. Build up a positive team atmosphere and eliminate fear as a motivator. Show respect instead of disdain for everyone. Be truthful and own your mistakes.


  5. Helpful (3)

    "Cultivates Mediocrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Denver, CO
    Current Employee - Software Engineer in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Truven Health Analytics full-time (More than 5 years)

    Pros

    Good work-life balance. Good people who care about healthcare. You can easily avoid getting stuck on high-stress, high-overtime projects or get reassigned without much penalty to your career.

    Cons

    Bureaucratic. Way too many managers and not enough workers. Heavily reliant on contractors. Merit increases are always around the 2% level regardless of the outcome of annual evaluations. Bonuses are negligible. Ambitious people who take on more responsibility and high-profile projects tend to get blamed and criticized more. They eventually leave the company.

    Advice to Management

    You are IBM now. Assimilate. You have nothing to lose.


  6. "Analytic associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analytic Associate
    Current Employee - Analytic Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truven Health Analytics (Less than a year)

    Pros

    Challenging, good work life ballence

    Cons

    Difficult to move up. Outside experience may not help

    Advice to Management

    Look for individual strengths. Everyone is not the same.


  7. "Sr. Executive Recruiter/Sourcer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Senior Executive Recruiter/Sourcer in Ann Arbor, MI
    Former Employee - Senior Executive Recruiter/Sourcer in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Truven Health Analytics (Less than a year)

    Pros

    Truven was an excellent Company to work for.

    Cons

    Contract and not full time Perm

  8. "oracle dba"

    StarStarStarStarStar
    Former Employee - Oracle Database Administrator in Ann Arbor, MI
    Former Employee - Oracle Database Administrator in Ann Arbor, MI

    I worked at Truven Health Analytics (More than a year)

    Pros

    Great working environment which provides great working experience.

    Cons

    During my tenure at Truven Health there were no cons i could really talk about. it was a great experience


  9. Helpful (8)

    "Get real"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Worker in Ann Arbor, MI
    Current Employee - Worker in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Truven Health Analytics full-time

    Pros

    I currently have a job.

    Cons

    Anybody that rates this company high is:
    Too new to know better
    One of the many overrated, overpaid and under worked management team members
    Trying to raise the company rating

    Advice to Management

    Retire


  10. Helpful (1)

    "Things are looking up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at Truven Health Analytics full-time (More than 3 years)

    Pros

    - Flexible work location
    - Salaries are very competitive
    - Now a part of the IBM company, benefits are great

    Cons

    - Management was previously very out of tune with their employees
    - Home based employees often treated as an after thought
    - Annual reviews never done on time
    - If you file a grievance with HR, prepare for them to take the side of the manager
    - No opportunities or encouragement to sharpen job skills/training

    Advice to Management

    Management should grow talent from within and encourage collaboration and training opportunities


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