Truwest Credit Union Reviews in Tempe, AZ | Glassdoor

Truwest Credit Union Tempe Reviews

3 reviews

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Tempe, AZ

4.1
StarStarStarStarStar
Recommend to a friend
Approve of CEO
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Alan Althouse
0 Ratings

3 Employee Reviews

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  1. "Great credit union with above average salaries and good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Staff in Tempe, AZ
    Current Employee - Operations Staff in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Truwest Credit Union full-time (More than 8 years)

    Pros

    The salaries are above the market and you cant beat the benefits. Ive been here 8 years.

    Cons

    Promotes from within but some areas have very litte growth. There could be more opportunities to go outside the box as it is a conservative atmosphere.

    Advice to Management

    More opportunities to cross train would be much appreciated.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer II in Tempe, AZ
    Former Employee - Network Engineer II in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Truwest Credit Union full-time (Less than a year)

    Pros

    This was one of the best companies that I have worked for. Great, small town, laid back atmosphere. Everyone knew each other, and you didn't feel like just a number. Actually saw the difference your job made.

    Cons

    Quarrels between departments made it feel like high school sometimes. Departments focused on the monetary value more than the long term in a lot of instances. Stated that we were "paid to support the equipment" regardless of how many issues we knew it would have. Also need more employees in various departments to support some of the workload.

    Advice to Management

    Would like to see management actually take the employees opinions seriously instead of asking for them as a formality. They are the ones supporting it and know what may be best. The point is to talk it out. Don't be so quick to dismiss and listen to your employees. Retention would go up 10x fold.

  3. Helpful (2)

    "Decent "passing through" job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative II in Tempe, AZ
    Former Employee - Member Service Representative II in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Truwest Credit Union full-time (Less than a year)

    Pros

    -Outstanding Training Department
    -Great colleagues- willing to help
    -Jean day Friday (Headquarters not branches)
    - Pay is decent ($17)

    Cons

    -Outdated programs/procedures
    -No opportunity for growth
    -Micromanaging (Call Center)

    Advice to Management

    Micromanaging does not boost team moral.


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