Tucows Reviews | Glassdoor

Tucows Reviews

Updated September 12, 2017
13 reviews

Filter

Filter


5.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Tucows President, CEO, and Director Elliot Noss
Elliot Noss
8 Ratings

13 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great work-life balance, and you have the room to grow and make a difference (in 7 reviews)

  • free lunch every once in a while i guess is a pro (in 5 reviews)

Cons
  • It's gone corporate and is little more than your average call-centre (in 4 reviews)

More Pros and Cons

  1. "Fun company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows full-time

    Pros

    Working with a great group of smart people. Free lunch Fridays. Non-micromanagement

    Cons

    not very many cons here.


  2. Helpful (1)

    "An incredible team with a startup mentality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Product in San Francisco, CA
    Current Employee - Head of Product in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows full-time (More than 5 years)

    Pros

    Ting is a bit unusual on more than one front. We are a startup backed by a stable parent company. We've worked hard to break outside the status quo in an industry nearly defined by bureaucratic paralysis. And a lot of our team are based in Toronto at St. Catharines, Ontario, even though all of our customers are in the United States.

    Maybe all that unusualness helps create the slightly weird, definitely awesome environment that is Ting (and our parent company, Tucows). You'll find some of the hardest-working, smartest folks you'll ever have a chance to work with here. There's a decided lack of bureaucracy, which can leave a lot of room to define your own path (and although it was tough for me to really figure out that path in the beginning, it ultimately allowed me to create what is pretty much my dream job).

    Cons

    We're a lean team that sometimes has tough deadlines, but there's a camaraderie that comes from that, that we're all in this together. We operate in a hilariously bureaucratic industry, but that's given us room to break more than a few barriers and be the first to launch some awesome stuff. And sometimes our phobia to that bureaucracy also causes us to leave out some of the helpful structure that can help folks (especially those new to Ting). There'a lot more awareness of that today than there was even just a year or two ago, and the momentum there is heading firmly in the right direction.

    Advice to Management

    It can be tough to still keep a startup mindset as we get bigger, but keep fighting for that agility. At the same time, keep working to figure out where a little bit of structure can go a long way in helping folks mesh with the team and hit the ground running when they join.

  3. "software developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows full-time (More than 5 years)

    Pros

    One of the best places I have ever worked. Great work-life balance, and you have the room to grow and make a difference. You are heard as an employee and respected. The work is interesting, current and face paced. It's growing into several markets exponentially. Salary is great too.

    Cons

    The perks are being reworked, currently lacking somewhat.

    We're growing fast. Need more developers.


  4. Helpful (1)

    "The Best decision I ever made"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Advissor in Saint Catharines, ON (Canada)
    Current Employee - Senior Advissor in Saint Catharines, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows full-time (More than 3 years)

    Pros

    Ting has a very nurturing environment. It's challenging and ever changing which helps keep your mind and skills active and fully engaged at all times. The management is invested in growing internal talent and offers both the ability to learn and grow into a new role and the confidence and support to tackle new challenges. You receive relevant and up to date feedback which helps you know that your contributions are recognized and helps you improve for future growth.

    The culture and values brought into Ting by Tucows makes it feel like a very tight knit group despite having a great deal of recent growth. It's refreshing to work at a place where you can see executives walking around and they both recognize you and know your name. The laid back office atmosphere encourages a feeling of comfort while the desire to strive for excellence still permeates in the work ethic of your fellow co-workers.

    Cons

    The rapid expansion has meant that we are always very busy. It is a very fast paced and demanding job which can make it difficult to keep up with at times. It can feel like there is not enough time in the day in order to get everything done that needs to be done.


  5. Helpful (1)

    "Tucows is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in St. Catharines, ON (Canada)
    Current Employee - Anonymous Employee in St. Catharines, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great teams and people. Very friendly work environment.

    Nearly every person working at each office has been very nice and easy to get along with. Most people are very knowledgeable in multiple facets of the company.

    Cons

    No real cons to working here

    Advice to Management

    Keep listening to your employees. You've hired good people, let them work for you.


  6. "CEO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Chief Executive Officer in Hamburg (Germany)
    Current Employee - Chief Executive Officer in Hamburg (Germany)
    Recommends
    Positive Outlook

    I have been working at Tucows full-time (More than a year)

    Pros

    Great smart people who always strive for more

    Cons

    Long working hours and much work to do always

    Advice to Management

    Hire more people to spread tasks better amongst teams


  7. Helpful (2)

    "Amazing company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Tucows full-time

    Pros

    Everyone is very friendly and supportive.
    The company value's you and your talents.
    Good work / life balance

    Cons

    The main office is a bit small and could use a bit of an update.

  8. Helpful (5)

    "A great place to work and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Toronto, ON (Canada)
    Current Employee - Anonymous in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows full-time (More than 8 years)

    Pros

    A good environment to learn and add skills to the ones you already have.

    Not a lot of micro managing, they trust that you know what you are doing.

    Very friendly staff and upper management, a family feel, very supportive.

    There is always something new to learn and embrace.

    Education fund.

    Lots of vacation time.

    Relaxed but work hard environment.

    Good work/life balance, very respecting of challenges that come up at work and in personal life.

    A lot of good, talented people work at this company.

    Cons

    Communication between departments could be better, there is a lot of break down in this area and if communication was better issues could be resolved quicker and more efficiently.

    It is starting to get cramped in the office for space, it can be distracting to focus and challenging at times moving around the office.

    Advice to Management

    More communication between departments is needed when it comes to projects that more than one department is working on.


  9. Helpful (3)

    "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in Saint Catharines, ON (Canada)
    Current Employee - Customer Advisor in Saint Catharines, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows (Less than a year)

    Pros

    Best place iv ever worked. Willing to work with you towards advancement and honest

    Cons

    There are none at all

    Advice to Management

    n/a


  10. Helpful (4)

    "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support Advisor in Toronto, ON (Canada)
    Current Employee - Support Advisor in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tucows full-time (More than a year)

    Pros

    Tucows is the definition of a positive work environment. Managers respect and encourage innovation, and they actually act on suggestions to improve the user experience.

    Cons

    If you're looking for an easy job where you can coast, you won't last long here. Tucows requires a passion for what you do. Side Note: A lot of the negative reviews about Tucows were based on a manager who no longer works here.

    Advice to Management

    Keep up the great work!


Showing 13 of 52 reviews
Reset Filters