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Tufts Health Plan

Engaged Employer

Tufts Health Plan

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Tufts Health Plan Reviews

Updated Nov 24, 2021

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Found 354 of over 389 reviews

4.0
82%
Recommend to a Friend
95%
Approve of CEO
Tufts Health Plan President and CEO Thomas Croswell (no image)
Thomas Croswell
148 Ratings
Pros
  • "Great benefits, unlimited time off, great work life balance(in 38 reviews)

  • "Great leadership, great benefits, would not have left if I didn’t move out of Massachusetts(in 30 reviews)

  • Cons
  • "Difficult commute to Watertown but often can work remotely(in 12 reviews)

  • "No work life balance post-COVID(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Tufts Health Plan and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Awesome place to work!

      Nov 16, 2021 - Utilization Manager in Watertown, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work, and even better colleagues!

      Cons

      None! I had a wonderful experience here!

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    2. 4.0
      Current Employee

      Merger

      Nov 24, 2021 - Account Manager in Watertown, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits were great for the employees

      Cons

      Human Resources and Communication could be better.

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    3. 5.0
      Former Employee

      Project Manager

      Nov 9, 2021 - Project Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      loved it there and all the people

      Cons

      nothing it was a great experience

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    4. 5.0
      Current Employee

      Claims processor

      Oct 29, 2021 - Claims Processor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work remote fairly easy if you pay attention

      Cons

      Not very many cons you have to be picky

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    5. 5.0
      Current Employee

      Good

      Oct 28, 2021 - RN Case Manager in Framingham, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule, nice coworkers, time off

      Cons

      Disorganized, no clear expectations, guidance

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    6. 4.0
      Current Employee

      Fine place to work

      Oct 26, 2021 - Manager in Watertown, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive and collaborative environment is nice

      Cons

      Lack of accountability and too many meetings

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    7. 3.0
      Current Employee, more than 1 year

      Decent job, decent pay, but your success depends on who's good side you're on

      Oct 16, 2021 - Customer Service Representative (CSR) in Watertown, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pros are that you can learn a lot. It's not a terrible job. The pay is decent. Have the option to work remotely sometimes.

      Cons

      They play favorites and can be cliquey, if you don't fit in it, it's known. Work life balance can be unmanagble at times. Sometimes it feels like your hard work is not valued and that youre disposable.

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    8. 4.0
      Current Employee

      Good company

      Oct 25, 2021 - Quality Assurance in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good community at tufts health plan

      Cons

      It is hard to move up the ladder

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    9. 3.0
      Former Employee

      Poor Management

      Nov 4, 2021 - Applications Administrator Associate in Watertown, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Unlimited PTO, Growth, Remote, Salary, Benefits

      Cons

      Management, Leadership, Travel, Picked Favorites, Support

      Continue reading
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    10. 5.0
      Former Employee, less than 1 year

      great benefit and friendly work environment

      Sep 27, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Leadership team is thoughtful and great. Coworkers support each other.

      Cons

      may get very busy at times

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    Viewing 1 - 10 of 354 Reviews

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